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DARCARS Toyota of Frederick

4.9

963 Lifetime Reviews

5293 Buckeystown Pike, Frederick, Maryland 21704
Call (301) 696-6300

Top Reviewed Employees

Ernie Kunz, Toyota Sales & Leasing Consultant , DARCARS Toyota of Frederick

Ernie Kunz

Toyota Sales & Leasing Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Santiago, Toyota Financial Services Manager, DARCARS Toyota of Frederick

Chris Santiago

Toyota Financial Services Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Newman, Toyota Master Certified Sales Consultant, DARCARS Toyota of Frederick

Joe Newman

Toyota Master Certified Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Gaskins, Toyota Financial Services Manager , DARCARS Toyota of Frederick

Jeff Gaskins

Toyota Financial Services Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 22, 2017

"Excellent and enjoyable process purchasing new car."

- autostadt

The management, sales and finance staff at Darcars Toyota of Frederick is fantastic to work with and made the new car buying purchase very pleasant and enjoyable! I had the pleasure of working with Jason Waltrup, James Welch, Sam Owens and Eric Hintz. All of them worked together efficiently as a team and understood my needs as a buyer. They were very courteous and professional and prior to coming in to complete the purchase, stayed in touch via email and phone. They were able to find the perfect 2017 Prius for me and had it delivered within a day. Jason is an excellent general manager who has put together a fantastic team!

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Employees Worked With

Jason Waltrup
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Welch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sam Owens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eric Hintz

November 06, 2017

"positive and long"

- Matthew Colgan

Feel would help if I give rough description of whole customer experience I would describe the experience as positive. took for test drive, during which Ernie was polite, knowledgeable, and did not try and oversell the car, Then began negotiations.Have constantly been going over things may have done differently in negotiations. Tried to initiate bidding war between Ernie and a dealer at [actually not sure if should mention but suffice to say rival local dealership]. After while rival gave solid number. Ernie paused, did some approximate calculations, and offered a significantly better offer, early on.... probably to avoid protracted negotiations....this failed. He was polite and professional but firm throughout. He had made a good offer, and they would not beat it. Eventually [rival] did affirm would make better offer, by about 50 percent more than difference, but only in form of rebate, and in store credit which could use at garage. Not to get too much off topic, but I have been coming to the garage at Darcars for 8 years, and have never been given cause to believe that their garage is trying to cheat me [helps that one of mechanics is friend]. I assumed that based on the alacrity with which store credit was offered (and it being the only thing) that they [rival planned on getting it back] After grueling process, agreed to deal I found his laconic style a relief from the frantic recitations of boiler plate, non sequiturs, and red herrings, from the other dealer, blowing up my phone throughout the process. He was never overly aggressive, and showed great patience throughout the whole process. I came in at a bit before four, and did not leave until after ten, and at no point did he slack of, become irate, or neglect to provide me with necessary information. He seemed determined to see the process through, and was helpful when other issues came up in getting the necessary paperwork. He seemed eager to provide the necessary information to make a reasonable decision as a consumer, and made an offer on the price that was, in addition to being fair, clearly superior to the alternative. Also as a nice touch, I left a rental car there for enterprise to pick up, and he made sure to fill up the tank ( or have it filled up), which I neglected, so I did not get dinged for the extra gas.

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Employees Worked With

Ernie Kunz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

October 26, 2017

"Easy process, and knowledgable, courteous staff."

- jax123

Did the entire deal in a couple of hours. The staff worked together like a well oiled machine, and were very helpful throughout the entire process.

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Employees Worked With

Ernie Kunz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Herb Ray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Bill Duque

Featured Inventory

Used 2015 Toyota Tundra, $34625

2015 Toyota Tundra

$34,625

View Vehicle Details
Used 2015 Toyota Prius, $18000

2015 Toyota Prius

$18,000

View Vehicle Details
Used 2015 Toyota Prius, $18000

2015 Toyota Prius

$18,000

View Vehicle Details
New 2018 Toyota Rav4, $33278

2018 Toyota Rav4

$33,278

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Vending Machines
  • Authorized Accessories Store
  • Free Drinks
  • Pet Friendly
  • Quick Lube
  • Television
DARCARS Toyota of Frederick, Frederick, MD, 21704