DARCARS Toyota of Frederick

I had the honor and privilege of working with Jim Higgins, Diko and Diego who took great care of me with purchasing my used car. I was in and out of there within 2 hours. There were issues with the Higgins, Diko and Diego who took great care of me with purchasing my used car. I was in and out of there within 2 hours. There were issues with the used car but they took care of it right away. They definitely go above and beyond to make sure you're happy with your car and deal. More

I contacted this dealership online for a very specific vehicle. Kelly contacted me to let me know they did not have the vehicle at that location and offered alternatives. Shortly after our initial call, s vehicle. Kelly contacted me to let me know they did not have the vehicle at that location and offered alternatives. Shortly after our initial call, she let me know that the vehicle was available in another state and they could deliver on my request. Kelly was extremely responsive, met the price of another dealership, helpful in answering all of my questions and kept me updated on delivery. Buying a car falls high on my list of things I hope to do as least often as possible and Kelly made the entire process easy and painless. She is an absolute delight! More

I had the greatest privilege to work with; hands down the best sales rep I’ve ever worked with at DARCARS Toyota out of the 10 past years of purchasing vehicles here; and that was Kelly Sheilds. Kelly made best sales rep I’ve ever worked with at DARCARS Toyota out of the 10 past years of purchasing vehicles here; and that was Kelly Sheilds. Kelly made sure I was getting exactly what I wanted in the vehicle I was asking for. Kelly made sure I was extremely happy and satisfied with what I picked out and the price before moving to finance. Kelly went above and beyond to help me and fielded any question or questions or doubts I may have had. This dealership should be extremely lucky to have a sales rep like Kelly and would 1,000,000 percent recommend Kelly to anyone that wants the best experience at DARCARS Toyota when purchasing their next vehicle. Kelly Sheilds I THANK YOU VERY VERY MUCH for getting me into my dream truck! Thank You for making it all possible!!! Kelly is a rockstar! Go visit her now and get your new/used vehicle from her today! More

We found the truck we wanted they made the process quick and easy. The used truck only had one key they purchased a second key for us. Our sales man took tons of photos for me before we arrived made it very and easy. The used truck only had one key they purchased a second key for us. Our sales man took tons of photos for me before we arrived made it very easy and helpful. More

Joe went above and beyond to put me in a new RAV4. I have been to other dealers who had a "take what we got" approach to car buying. Joe, on the other hand, searched for days to find the right vehicle. When been to other dealers who had a "take what we got" approach to car buying. Joe, on the other hand, searched for days to find the right vehicle. When potential cars sold, Joe never quit and even drove to another state (and a competitors dealership) to pick up the vehicle we purchased. Joe even checked on me a few days later to make sure everything was going well with the new vehicle. Out of the three vehicles I have purchased, I never had such a great salesman. Firooz in financing was amazing! he made the process quick and explained every number to me so i was not surprised. More

We were treated with the utmost respect from the moment we walked into the dealership. The sales agent was Kelly Sheilds and she is absolutely 5 star awesome! She is very courteous, polite, and went the we walked into the dealership. The sales agent was Kelly Sheilds and she is absolutely 5 star awesome! She is very courteous, polite, and went the extra mile to show us new cars to not only look at, but test drive as well. In fact, she went to another Toyota dealership and drove the Toyota Prius Prime we wanted to purchase from there to the Frederick dealership. That is service (and she did it with a smile!). Her personality is very people friendly, fantastic sense of humor, and she made the entire buying process stress free. We will definitely be back at Darcars and working with Kelly again to buy a new Toyota Venza in the very near future. More

Kelly was fantastic. She is very knowledgeable, has an awesome personality and definitely my advocate in going above and beyond to find the car I wanted. Meeting the manager, Mo was also a positive an awesome personality and definitely my advocate in going above and beyond to find the car I wanted. Meeting the manager, Mo was also a positive and good experience as he too made my unusual request happen with respect and humor. Overall, buying a car with Kelly was a very enjoyable and positive experience which I would recommend to anyone looking to purchase a new vehicle. More

Bought my first new car here! Couldn't be happier! Tony was great and Jason was willing to negotiate that I was comfortable with. I got the car I've been gunning for and was treated with fantastic professi was great and Jason was willing to negotiate that I was comfortable with. I got the car I've been gunning for and was treated with fantastic professionalism. I got a 2021 Chevy Trailblazer with a panoramic roof! More

What a great experience!!! I bought a previously owned 2016 Ford F-250 through Kelly Sheilds in April. She was so courteous, polite, punctual, and accommodating. She was very patient with me due to the fa 2016 Ford F-250 through Kelly Sheilds in April. She was so courteous, polite, punctual, and accommodating. She was very patient with me due to the fact that i was driving an hour and a half to see the vehicle, and stayed late with me when i got to the dealership. The team there did my trade in valuation, and gave me a very fair number on my trade in, set up financing and were fighting to get me the best rate i could get! Diego in financing really did a great job breaking down several different scenarios where i could put my trade in/plus cash or not, and got me the term and 3.5pts better than my rate on my trade in! Great work all the way around! Ill be back to see them again! More

Salesmen Diko and Tyler and the Finance Manager Firooz went above and beyond to assist my family with getting a vehicle. They offered a lower interest rate, got us a lower monthly payment, and a better Wa went above and beyond to assist my family with getting a vehicle. They offered a lower interest rate, got us a lower monthly payment, and a better Warranty than another dealership, where we were also approved for a vehicle, could. Though farther away, their vehicle was superior to the other vehicle we had our eye on and they were very confident that they would not disappoint. We handled the entire process via call, text and email due to Covid, our immediate need for another vehicle and our lack of a babysitter. The drive was an hour away vs the other dealership which was on about 15-20 minutes away. Once there, they assisted with keeping my children socially distant and safe while I signed paperwork. I was in and out of there in less than an hour. We traded in our Nissan Rogue for an Acura MDX, its big enough for our blended family and just in time for our trip to the mountains. This was the best car buying experience Ive ever had. I highly recommend anyone looking for a vehicle to take a trip to Darcars Toyota in Frederick. I highly doubt anyone would be disappointed. More