DARCARS Toyota of Frederick

I was connected to this dealer through Navy Federal Credit Union's Car Buying Program. I got an immediate call from Jason Vaughn. He was friendly and responsive from the beginning and followed up on Credit Union's Car Buying Program. I got an immediate call from Jason Vaughn. He was friendly and responsive from the beginning and followed up on all my inquiries. He stayed in touch during the several days I spent in the search process,but he was not overly persistent. He was knowledgeable and patient with my questions and the time I took making a decision. I was appreciative of his professionalism and his helpfulness. I will certainly go back to him when the next car-buying occasion arises. I will also refer others without hesitation. More

Mark (our salesman) answered all of our questions and if he wasn't sure of the answer he told us he wasn't sure and then found the person who could answer the question. We test drove several different types he wasn't sure of the answer he told us he wasn't sure and then found the person who could answer the question. We test drove several different types of Toyota's before deciding on which model best suited us. We hadn't decided to buy until 8PM. That was their closing time and it was on a Saturday night. Everyone stayed around until we were in our new Corolla and on our way home. We weren't rushed or pushed into buying. More

Great fast service, great price, great people. They understand their cars and they know how to explain them to you... Their was no pressure to buy. understand their cars and they know how to explain them to you... Their was no pressure to buy. More

I'm very critical of customer service and both Bob Coope & Jim Higgins were great to deal with. I have already told a couple of my friends what a good experience we had. & Jim Higgins were great to deal with. I have already told a couple of my friends what a good experience we had. More

Jesse was great to us. Took the time to explain the difference between the two models we were looking at. At no point did he make us feel pressured into buying. Jesse made the transaction a smooth proc difference between the two models we were looking at. At no point did he make us feel pressured into buying. Jesse made the transaction a smooth process. More

I always conduct research first before I go to the dealer to buy a car. I usually go to many dealers to negotiate in order to get a car at the price I want. But this time I got a good price that I wanted at to buy a car. I usually go to many dealers to negotiate in order to get a car at the price I want. But this time I got a good price that I wanted at my first dealer visit without wasting too much time with back and forth negotiation. The financial process was also quick and easy, and they did not hassle me when I chose to decline the warranty offerings. The staff was very friendly, and I would recommend Ken Daniel and Bill Duque to anyone buying a car. More

first time car buyer today. ken was very helpfull. he was patient with me and really took the time to explain all my options. i look forward to doing buisness with him and the entire darcar dealership in the patient with me and really took the time to explain all my options. i look forward to doing buisness with him and the entire darcar dealership in the future More

After searching for several weeks for a Toyota Rav4, i decided to buy a new 2012 with this dealer because he was very friendly and knowledgeable about the car and the different options. Any questions that decided to buy a new 2012 with this dealer because he was very friendly and knowledgeable about the car and the different options. Any questions that i had he was ready and willing to answer. I liked that he was honest. He made buying my first car a great experience. He did a great job of getting me into the car that I want without any hassle. I would definitely reccomend Joe to anyone buying a car. More

It was a very easy enjoyable process Jason Vaughn made for our sales process, streamlined. Very smooth transition into F&I with Mike Obrian, who took great care of us in a timely manner, all while still p for our sales process, streamlined. Very smooth transition into F&I with Mike Obrian, who took great care of us in a timely manner, all while still presenting every product and giving us all the information we needed to make an educated decision for our personal finances. Will definantly recommend to anyone looking for an automobile, and be back to purchase again soon I'm sure. More

Jason was helpful and upfront about the price of the car. The whole car buying process, including test driving the car, was easy and straight forward. The whole car buying process, including test driving the car, was easy and straight forward. More