
DARCARS Toyota of Frederick
Frederick, MD
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Hello I am a life long customer of Frederick DarCars Hello I am a life long customer of Frederick DarCars Toyota. I would like to say that the buying experience with Paul Chesney was professional. He is Hello I am a life long customer of Frederick DarCars Toyota. I would like to say that the buying experience with Paul Chesney was professional. He is definately a knowledgable salesman. He strived to get me the correct 2012 Toyota Camry. More
John was very good at getting what i wanted. But i made it very clear that because mgr. of parts had been useing truck that i was not to be around dog hair. The truck when home, my wife and i looked at eve it very clear that because mgr. of parts had been useing truck that i was not to be around dog hair. The truck when home, my wife and i looked at everything. I had to reclean inside as their was dog hair everywhere. Also their where nasty foot prints all over dash, and dirty marks on bottom of doors where someone had used foot to push doors open. I would think they would not alow people to use that dont seem to realy care. But what can i say about Mike, he was great to work with, and John was as well. Just not as pickey about inside as i. More
My wife and I had just stopped by Darcars toyota to just get an idea what next vehicle that I would like to purchase in the future when we where approached by sales consultant ,Paul Chesney. We discussed o get an idea what next vehicle that I would like to purchase in the future when we where approached by sales consultant ,Paul Chesney. We discussed our intentions, and from that time until we made a purchase of a Toyota Rav 4, we were impressed by the handling of the trade in vehicle, to test runs of any car that we wanted to get the actual feel of ownership, to the financing, to scheduling of future service, to actual next day service by the service department was totally amazing and worthwhile experience. Everyone that we had contact with in the dealership was of the highest level of professionalism. It was truly a pleasure when most people dred buying a vehicle. People need to give Darcars of Frederick a first look before buying their next vehicle. Tim Jacobson More
Upon arriving we were greeeted by the friendly staff and all were willing to help each other. It didn't seem like a competition of who could get the sale. We had an appointment with Mark Lawson, but we came all were willing to help each other. It didn't seem like a competition of who could get the sale. We had an appointment with Mark Lawson, but we came early. Until Mark was available James Welch helped us, and Mark, by taking us to the car we were interested in. When Mark arrived he took over and it was a nice transition and interaction between co-workers. Mark then helped us in every way and when he was unable to do more he sent us to Bill Duque regarding financing a car. Bill and James worked with us to give us a price on a vehicle that was affordable. Their customer service was over the top. In fact, my husband will need a new car soon and we intend on returning. When the sale was complete the customer service didn't end. We watched Mark double check the car and clean it himself. Everyone who helped us shook our hands and and offered to help us learn how to use the vehicles features. It didn't end there, Mark even followed up with us the next day to ensure we were happy with our purchase. More
friendly sales person, customer assistance was great with my requirement. explained everything about the RAV 4. was able to get my new car the same afternoon. my wife was happy with selection of RAV 4 and th my requirement. explained everything about the RAV 4. was able to get my new car the same afternoon. my wife was happy with selection of RAV 4 and the price was great. From selection to sales was smooth which is really a great experience. keep up the great job. More
My experience was great today. My older Corolla was giving out and i needed something new. Bob Coope was excellent he listned to my needs and knew just how to help me. He helped me through the process giving out and i needed something new. Bob Coope was excellent he listned to my needs and knew just how to help me. He helped me through the process and made sure i got a great deal on a brand new 2012 corolla. Im very happy with my new vehicle. If someone were to come to me and tell me they were going to buy a Toyota i would personally recommed they see Bob Coope. More
I was very happy with my new purchase at Darcars Toyota Frederick Maryland. My sales person made the whole transaction very easy and painless.Thanks Frederick Maryland. My sales person made the whole transaction very easy and painless.Thanks More
The overall experience was great. John Kutchak, my Sales Consultant was very professional and knowledgable. Mike Obrien, Financial Services Manager, handled the financial transaction very smoothly. Ashley B Consultant was very professional and knowledgable. Mike Obrien, Financial Services Manager, handled the financial transaction very smoothly. Ashley Bohrer, Assistant Service Manager, ensured that the accessories were installed correctly and in a timely manner. Jason Waltrup, General Manager, went the extra mile to make sure the overall experience was very positive. More
Negotiated online and via email. They stuck to their agreement on the price. Jesse was very friendly and easy to work with. Ended up with a very good deal. Would recommend this dealer to others. agreement on the price. Jesse was very friendly and easy to work with. Ended up with a very good deal. Would recommend this dealer to others. More