DARCARS Toyota of Frederick

Those that worked with us were very helpful and courteous. Jesse was very knowledgeable in reference to the products that Toyota had. He was willing to help us find what we wanted. Mike helped courteous. Jesse was very knowledgeable in reference to the products that Toyota had. He was willing to help us find what we wanted. Mike helped us with the financing and explained everything to make us more aware of what we were purchasing. More

John Kutchak was very patient, explaining everything about the new Plug-In Prius. He had just attended a training class in Glen Burnie, so he had current information and knew exactly what to expect onc about the new Plug-In Prius. He had just attended a training class in Glen Burnie, so he had current information and knew exactly what to expect once the first Plug-In's started to arrive. I will recommend that my friends see John to get a Plug-In Prius. More

We have purchased two cars from Daniel Tablah. One was a 2011 Rav4 a year ago and just this week a 2012 Prius.Dealt with Bill Duque last year and Mike O'Brien this past week in finance.Very personable. 2011 Rav4 a year ago and just this week a 2012 Prius.Dealt with Bill Duque last year and Mike O'Brien this past week in finance.Very personable. Not the negative stereotypical treatment unfortunately associated with the business of selling cars. No high pressure.What a concept! More

It's been a while since we purchased a new car and the staff at Darcars were extremely helpful, courteous and competent. We feel very confident with this dealership and we are very satisfied with our exp staff at Darcars were extremely helpful, courteous and competent. We feel very confident with this dealership and we are very satisfied with our experience. More

It has been awhile since I owned a car and 4 years ago I had to file bankruptcy. Darcars of Frederick found 2 banks that were willing to finance my new car. They were all very friendly and helpful. They had to file bankruptcy. Darcars of Frederick found 2 banks that were willing to finance my new car. They were all very friendly and helpful. They also helped me with getting car insurance on my new car. Thanks to Jesse and everyone else that helped put me in a new toyota. More

Every time I take my car in for a scheduled service the staff is pleasant and helpful. They always complete the work in the estimated time and tell me about any suggested work without applying pressure to staff is pleasant and helpful. They always complete the work in the estimated time and tell me about any suggested work without applying pressure to get the work done right then. They are always courteous and treat us with respect. We have purchased two cars from them and always take them to the service department for regular maintenance. More

ive been to two other toyot dealers regularly and they are very good but this group is a cut above from the personal service they give to the work done on the vehicle. Its nice to get the vehicle back cle are very good but this group is a cut above from the personal service they give to the work done on the vehicle. Its nice to get the vehicle back clean(free car wash) and no stains inside from workers(which ive seen too often in the past at other places). Also the waiting area is second to none with snakcs, drinks, wifi, tv, computer, etc. Its just that good and I am glad I am working in the area so I get to experience top notch service. thank you! More

Jesse was very helpful throughout the process, but not pushy. We appreciated his knowledge of the product, his willingness to figure out the best deal for us, and his flexibility with hours that were con pushy. We appreciated his knowledge of the product, his willingness to figure out the best deal for us, and his flexibility with hours that were convenient to us. More

Chris was a pleasure to deal with. I felt no pressure during my experience. He let me communicate what I wanted in a car and worked with me to assure I received all of those wants. I never felt like I wa during my experience. He let me communicate what I wanted in a car and worked with me to assure I received all of those wants. I never felt like I was being taken care of and that he had a vast knowledge of the car. Chris personally picked up my car from another dealer to assure I would have the car I wanted in a timely matter. More

2005 Solara Convertible: The mechanic overfilled my engine oil by 3 or 4 quarts. When I checked it, the level on the dipstick was twice what it should have been. Upon startup, the car smoked like a c engine oil by 3 or 4 quarts. When I checked it, the level on the dipstick was twice what it should have been. Upon startup, the car smoked like a crop duster. I think some engine damage has been done; maybe a blown head gasket, or ring damage. The mechanic removed the cap for the power steering fluid reservoir and poked a hole in the hood liner fabric to hold it. He forgot to replace it on the reservoir so I was driving around for a few days with the cap stuck through a hole in the hood liner, the reservoir being open to the atmosphere. The mechanic did not balance my wheels which was the only thing I brought the car in for. The mechanic damaged the shock absorber that holds up the hood and now it barely holds it up. More