
DARCARS Toyota of Frederick
Frederick, MD
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Jesse was excellent. He was low pressure, extremely knowledgeable, and guided us to the car he felt would best suit our needs (which happened to actually be a lower model than the high-end model). Jim knowledgeable, and guided us to the car he felt would best suit our needs (which happened to actually be a lower model than the high-end model). Jim, the Finance Director, was fantastic. He was straight-foward and told exactly what price he could do for us. There were no games, and no hidden agendas. When he found out a different car dealer had given us a better trade-in value he even offered to match it so we could be done with it at one place. As a repeat customer, I expected a good experience from Darcars. I received exactly what I expected and more! They definitely have a customer for life in me. More
I found Mr Vaughn to be perceptive, patience, knowledgeable and funny. He is definitely a salesperson. He reads his customer well and listens intently. I made an appointment and he followed thro knowledgeable and funny. He is definitely a salesperson. He reads his customer well and listens intently. I made an appointment and he followed through with directions and a follow up call to see if I still intended on keeping my appointment. Great follow up. But not pushy. He showed me the cars I asked for and other similar ones which he suggested I would like. He displayed his experience with professional and patience. Good job. More
Working with John was great. He was patient and courteous and understood his product. Knowing I had a price limit, John worked with me to get the Sienna features I wanted. Couldn't get a XLE and settled for and understood his product. Knowing I had a price limit, John worked with me to get the Sienna features I wanted. Couldn't get a XLE and settled for a LE but got what I really wanted. More
John was excellent from the start to the end..He spent plenty of time with me and my family making the purchase a very happy experience..I strongly recommend him for his patience, friendliness and thoroug plenty of time with me and my family making the purchase a very happy experience..I strongly recommend him for his patience, friendliness and thorough professionalism...We will certainly recommend him and the dealership to our friends More
The experience my parents and I had at DarCars Frederick was EXCELLENT! The salesman and the finance person who we dealt with were patient, knowledgeable, relaxed, friendly, and took time to explain featur was EXCELLENT! The salesman and the finance person who we dealt with were patient, knowledgeable, relaxed, friendly, and took time to explain features, answer questions, and explain various products, packages, options, and service contracts. From start to finish, everything about the experience met and/or exceeded our expectations. Mid-way through the process, we needed to break for lunch and were able to drive the vehicle that my parents ultimately purchased to a nearby restaurant where we had time to sit and privately discuss related issues so that they were very comfortable with their final decisions. In terms of pricing, I must say that the DARCARS dealership was more than fair with providing estimates on the trade-in value of their prior vehicle, various discounts, and rebates in effect at the time of purchase. We conducted prior research on competitors in the area for the same vehicle and DarCars pricing was the BEST!! In fact, my mother was able to purchase the EXACT car that she wanted - exterior and interior colors and package type. Other dealers we had met with didn't readily have the exterior color of vehicle she wanted, only had a limited selection of vehicles that met her color choices in other package types, and/or would have required extra time/days to acquire the exact vehicle she wanted. I personally have previously purchased two vehicles from DarCars Frederick and plan to purchase future cars and refer others to this dealership. My experience with their service department is always professional, prompt, and accomodating too. My cars are maintained in proper and safe working order by the service staff at DarCars. Many thanks to John, Sasan, and the other professionals at DarCars Frederick!!! Happy New Year!! More
After test driving quite a few cars, I purchased a Jeep from Patrick at Darcars today. He was extremely helpful, patient and went out of his way to make sure I had answers to all of my questions and felt from Patrick at Darcars today. He was extremely helpful, patient and went out of his way to make sure I had answers to all of my questions and felt comfortable. Definitely would recommend him to anyone looking for a new or used car in the area! JS Jefferson, MD More
Jason was courteous and professional. It was a pleasure to work with someone knowlegeable about the cars they sell. I had alot of questions regarding funtionality, expecially when it came to the 4 wheel dr to work with someone knowlegeable about the cars they sell. I had alot of questions regarding funtionality, expecially when it came to the 4 wheel drive transmission and he was able to explain it to me. Although the "financing" part of buying a car is usually the most dreaded part for me, Mike wasa ble to move through it quickly, clearly and provided all the answers. I would reccomend DarCars to anyone who asked me. I bought a car from DarCars of Frederick in 2006 as well. Thanks Guys- Great job. More
Jason Vaughn, was a pleasure to work with. He was friendly, honest, positive, informative and upbeat. I came to, Darcars after a very serious car accident. Jason,went above and beyond the professio friendly, honest, positive, informative and upbeat. I came to, Darcars after a very serious car accident. Jason,went above and beyond the professional call of duty, to ensure that, I not only "felt" safe,but was indeed safe. The first vehicle,(this time around..we had previously purchased a vehicle from, Darcars, several years ago), my husband and I purchased from, Jason, did not meet my expectations. With much effort on,Jason's, behalf and very little on my behalf....I am driving a safe, wonderful, Camry. This vehicle, is the thrid one my husband and I purchased from, Darcars...we expect to purchase another vehicle from, Jason, within the year. Overall experience with, Jason Vaughn and Darcars, is 10/10.....I would and will highly recommend, Jason Vaughn and Darcars to anyone looking or a vehicle More
I worked with Craig McElheny and found the experience to be very easy. He was professional, friendly, and courteous. He found the vehicle I wanted at a reasonable price, and gave me a good deal on my trade be very easy. He was professional, friendly, and courteous. He found the vehicle I wanted at a reasonable price, and gave me a good deal on my trade-in. I would definitely but a vehicle from him again. More
Don't normally take the time to write reviews, but I had a very good experience purchasing a used vehicle after weeks of searching around the region. From the beginning, Patrick Lockett provided exellent s a very good experience purchasing a used vehicle after weeks of searching around the region. From the beginning, Patrick Lockett provided exellent service answering questions without unwanted sales pressure. After the test drive he was extremely helpful addressing my concerns by providing additional information on the vehicle. Can say that I would not have purchased the car without his service. Very pleased with the experience. More