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DARCARS Toyota of Frederick

Frederick, MD

4.0
1,559 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

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Showing 1,559 reviews

January 02, 2012

John was excellent from the start to the end..He spent plenty of time with me and my family making the purchase a very happy experience..I strongly recommend him for his patience, friendliness and thoroug More

by drsivi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kutchak
December 31, 2011

The experience my parents and I had at DarCars Frederick was EXCELLENT! The salesman and the finance person who we dealt with were patient, knowledgeable, relaxed, friendly, and took time to explain featur More

by lindakiviporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kutchak and Sasan
December 31, 2011

After test driving quite a few cars, I purchased a Jeep from Patrick at Darcars today. He was extremely helpful, patient and went out of his way to make sure I had answers to all of my questions and felt More

by JSisco21755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Lockett
December 29, 2011

Jason was courteous and professional. It was a pleasure to work with someone knowlegeable about the cars they sell. I had alot of questions regarding funtionality, expecially when it came to the 4 wheel dr More

by msmwillette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vaughn; Mike O Brien, Jason Vaughn
December 27, 2011

Jason Vaughn, was a pleasure to work with. He was friendly, honest, positive, informative and upbeat. I came to, Darcars after a very serious car accident. Jason,went above and beyond the professio More

by macdougal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Vaughn, Jason Vaughn
December 26, 2011

I worked with Craig McElheny and found the experience to be very easy. He was professional, friendly, and courteous. He found the vehicle I wanted at a reasonable price, and gave me a good deal on my trade More

by alhaga25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig McElheny
December 25, 2011

Don't normally take the time to write reviews, but I had a very good experience purchasing a used vehicle after weeks of searching around the region. From the beginning, Patrick Lockett provided exellent s More

by AKStafford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Lockett
December 23, 2011

I went in to look for a car, but wasn't expecting to find one in my price range. Bob showed me one that was not only in my price range, but was basically what I was looking for in a car. I didn't feel pres More

by clasic1129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Coope, Bob Coope
December 23, 2011

I highly recommend Dennis Dawson for a new car purchase. I was searching the web for the best deal around and ended up in contact with Dennis. He did a great job getting the exact 4runner I wanted at an aw More

by nadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Dawson
December 21, 2011

My husband and I purchased a Toyota Camry in 2008 from Darcars of Frederick.It was the easiest car buying purchased we had ever made.The saleman Eldridge Moses was helpful and knowledgable. This was not t More

by amandalang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig McElheny
Jan 17, 2012 -

DARCARS Toyota of Frederick responded

Hi Mrs. Lang, You are absolutely correct in saying that not taking the time to go over the vehicle is unacceptable. We have used this as a sharing experience on the customer delivery and will ensure that this type of thing does not happen again. Please accept our apologies and know that we appreciate your business! Regards, Jason Waltrup General Manager

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