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DARCARS Toyota of Frederick
Frederick, MD
1,559 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,559 reviews
October 17, 2011
Patrick was wonderful through the whole process. I could not have asked for someone more knowledge or informative. He truly enjoys his job and it shows in the effortless way he makes consumers such as mysel not have asked for someone more knowledge or informative. He truly enjoys his job and it shows in the effortless way he makes consumers such as myself feel comfortable and assured. It was a great experience. More
by tarajoy
Employees Worked With
Patrick Lockett
October 17, 2011
Both individuals went beyond what was expected... Bravo! Both individuals went beyond what was expected... Bravo! Between their knowledge and courtesy it made the entire experience bearable. I would recomm Both individuals went beyond what was expected... Bravo! Between their knowledge and courtesy it made the entire experience bearable. I would recommend these individuals, by name, to anyone asking. More
by edlev
Employees Worked With
Patrick Lockett, Sasan Nevai
October 03, 2011
I must say that my experience with Daniel Tablah at DarCars of Frederick was great. He was very professional and kind. He didn't make me feel like I was just another sale for the month. I would defi DarCars of Frederick was great. He was very professional and kind. He didn't make me feel like I was just another sale for the month. I would definitely recommend DarCars and especially Daniel to any of my family members or my friends...Thank you again More
by Taniesha23
Employees Worked With
Daniel Tablah, Daniel Tablah
September 25, 2011
In 2008, My family bought one camery from this dealer. From then, we did enjoy thoughtful and careful service from their service department. Therefore, in 2010, my family bought the 2nd car from this deal From then, we did enjoy thoughtful and careful service from their service department. Therefore, in 2010, my family bought the 2nd car from this dealer again. Still receive excellent service from their service team. Recently, my camery got a accident, though Frederick store has no body shop, the service department manager Jason tried his best to help me through this,also with the assistance of Andy. Finaly my car got overall repaired, which makes me very comfortable. Moreover, after I moved house to Baltimore, they still follow up. When I found the problem and informed them, they never abandoned me. Jason contacted Baltimore Darcar dealership and asked me to go there to get my camery repaired. How perfect the manager Jason is! I miss Frederick Darcar a lot! I closely saw how it get renovated/promoted step by step for the past years. Hope their service team become stronger and stronger.Of course, as the customer, I do hope there are more Darcars established. Once I bought the car from Darcars, wherever I move, Darcars always be with me------Thanks to all its employees! More
by YANA
Employees Worked With
Jason and Andy, Andy Grisez
September 15, 2011
Joshua is a young sales man who beats all the elder peers. Knows what he is doing and treats his customer just right. I purchased a Toyota Prius from him, totally happy with his service. The dealership peers. Knows what he is doing and treats his customer just right. I purchased a Toyota Prius from him, totally happy with his service. The dealership was 30 miles away from where I live but I will go to Josh again if I ever need one more Toyota. Shuli Han More
by shulihan2000
Employees Worked With
Joshua Gillions
August 21, 2011
Josh did an excellent job helping me find the car that was just right for me. He also made sure that I got the best deal possible. I'd recommend him to anyone and I will definitely come back again in th was just right for me. He also made sure that I got the best deal possible. I'd recommend him to anyone and I will definitely come back again in the future to buy a car from him. More
by hannah.stone89
Employees Worked With
Josh Gillions, Mike O'Brien
August 21, 2011
We had such a pleasant experience purchasing our car at DARCARS Toyota of Frederick. John has a friendly, no pressure sales approach which made us feel at ease purchasing our new Camry. He was willing t DARCARS Toyota of Frederick. John has a friendly, no pressure sales approach which made us feel at ease purchasing our new Camry. He was willing to work with us as we dealt through the internet and was able to meet all of our expectations in price and options. In fact we drove 5 hours just so we could get exactly what we wanted at the price we could afford. He even stayed late that night to close the deal. We never felt rushed, and were treated respectfully with a kind, caring, professional attitude. We would highly recommend John to anyone wishing to purchase a new Toyota! (even to those who may need to drive a distance) It was great experience and well worth the drive. More
by calv5271
Employees Worked With
John Kutchak
July 29, 2011
Thank you very much for the prompt response, quality of repair work and the level of professionalism on the part of Jason & Amir to resolve an ongoing check engine light issue. I appreciate your willingnes repair work and the level of professionalism on the part of Jason & Amir to resolve an ongoing check engine light issue. I appreciate your willingness to "do the right thing" for a longtime customer. I will surely recommend DarCars Toyota and be back for routine service. Kathy Krolak More
by katkro44
Employees Worked With
Jason Barber, Amir Gasemy
July 28, 2011
When I first entered DarCars, a salesman named Tim Dotson approached me. After asking if I needed help, I politely declined and said I was just looking. He was persistent in getting me to talk to him and hav approached me. After asking if I needed help, I politely declined and said I was just looking. He was persistent in getting me to talk to him and have him "help" me, but in a very condescending, irritating, leechy manner. I finally had to be rude to him to have him leave me alone. At that point, I left and avoided coming back to the dealer for awhile because of HIM. Eventually, I returned to the dealer with my grandfather, who, beforehand, called to speak with the managers to ensure we'd be dealing with them and not somebody like Mr. Dotson. Once we pulled into the parking lot, Mr. Dotson was there and acted as if the manager, James, sent him to intercept us, so he could make the sale. From the beginning, Mr. Dotson seemed sleazy, so his approach was severely unwelcome and suspicious. From there, we entered the building to meet the two sales managers. I'm SO glad Mr. Siguenza and Mr. Welch were there to assist wit the sale. They were both extremely polite, informative, accommodating, and not pushy in any way. Those two, plus Jesse Torreyson (who assisted me online and with the last portion of the sale), all provided excellent service and give themselves and DarCars a respectable reputation. More
by tigerfox
Employees Worked With
Jesse Torreyson, James Welch, Walter Siguenza, , James Welch
July 22, 2011
Recently my daughter and I bought vehicles from your dealership. This is my third and my daughter's second along with other friends and family members making it 8 vehicles. To whom it may concern, I fee dealership. This is my third and my daughter's second along with other friends and family members making it 8 vehicles. To whom it may concern, I feel that Jason Waltrup (general manager) Jason Barber (service manager), Jim Higgins (finance director) and Sasan Nevai (financial services manager)is an asset to your company. It was a pleasure to talk and deal with all the above employees. They make you feel comfortable, no high pressure and take the time to answer any questions you may have. It was a quick and smooth process. My daughter and I are very satisfied with our vehicles and will be back again in the future. Thanks again Jason Waltrup for all your assistance. Jack B. Bell and Amanda Bell More
by jack b bell
Employees Worked With
Jason Waltrup, Jason Barber, Jim Higgins, Jason Waltrup
