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DARCARS Toyota of Frederick
Frederick, MD
1,552 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,552 reviews
July 29, 2011
Thank you very much for the prompt response, quality of repair work and the level of professionalism on the part of Jason & Amir to resolve an ongoing check engine light issue. I appreciate your willingnes repair work and the level of professionalism on the part of Jason & Amir to resolve an ongoing check engine light issue. I appreciate your willingness to "do the right thing" for a longtime customer. I will surely recommend DarCars Toyota and be back for routine service. Kathy Krolak More
by katkro44
Employees Worked With
Jason Barber, Amir Gasemy
July 28, 2011
When I first entered DarCars, a salesman named Tim Dotson approached me. After asking if I needed help, I politely declined and said I was just looking. He was persistent in getting me to talk to him and hav approached me. After asking if I needed help, I politely declined and said I was just looking. He was persistent in getting me to talk to him and have him "help" me, but in a very condescending, irritating, leechy manner. I finally had to be rude to him to have him leave me alone. At that point, I left and avoided coming back to the dealer for awhile because of HIM. Eventually, I returned to the dealer with my grandfather, who, beforehand, called to speak with the managers to ensure we'd be dealing with them and not somebody like Mr. Dotson. Once we pulled into the parking lot, Mr. Dotson was there and acted as if the manager, James, sent him to intercept us, so he could make the sale. From the beginning, Mr. Dotson seemed sleazy, so his approach was severely unwelcome and suspicious. From there, we entered the building to meet the two sales managers. I'm SO glad Mr. Siguenza and Mr. Welch were there to assist wit the sale. They were both extremely polite, informative, accommodating, and not pushy in any way. Those two, plus Jesse Torreyson (who assisted me online and with the last portion of the sale), all provided excellent service and give themselves and DarCars a respectable reputation. More
by tigerfox
Employees Worked With
Jesse Torreyson, James Welch, Walter Siguenza, , James Welch
July 22, 2011
Recently my daughter and I bought vehicles from your dealership. This is my third and my daughter's second along with other friends and family members making it 8 vehicles. To whom it may concern, I fee dealership. This is my third and my daughter's second along with other friends and family members making it 8 vehicles. To whom it may concern, I feel that Jason Waltrup (general manager) Jason Barber (service manager), Jim Higgins (finance director) and Sasan Nevai (financial services manager)is an asset to your company. It was a pleasure to talk and deal with all the above employees. They make you feel comfortable, no high pressure and take the time to answer any questions you may have. It was a quick and smooth process. My daughter and I are very satisfied with our vehicles and will be back again in the future. Thanks again Jason Waltrup for all your assistance. Jack B. Bell and Amanda Bell More
by jack b bell
Employees Worked With
Jason Waltrup, Jason Barber, Jim Higgins, Jason Waltrup
July 21, 2011
I am a longtime customer of Darcars Toyota of Frederick (West Patrick St. location)where I bought my used Camry in 1997. Thanks to Darcars service and, especially Ashley Bohrer and her terrific service te (West Patrick St. location)where I bought my used Camry in 1997. Thanks to Darcars service and, especially Ashley Bohrer and her terrific service team, my car is still going with almost 278,000 miles on it. Ashley is wonderful at letting me know what needs to be done to keep my car running smoothly and is so good, if several items need to be done, to prioritize so I do the most important things first. She is extremely knowledgeable and always has time to answer my questions. I can trust her when she says something needs to be done. I would highly recommend Darcars' service and Ashley Bohrer's team. More
by lkford
Employees Worked With
Ashley Bohrer
July 20, 2011
We are longtime customers of DARCARS (355 Toyota). We went to DARCARS of Frederick for the Tacoma due to Fredericks selection. The Frederick sales consultant, Jesse Torreyson, was knowledgable, courteou went to DARCARS of Frederick for the Tacoma due to Fredericks selection. The Frederick sales consultant, Jesse Torreyson, was knowledgable, courteous and very low pressure. Same for finance manager Mike Obrien. The entire sales experience was excellent. The process was efficient with no wasted time. There was no pressure to buy add on's, packages ect.... though the products were offered. We received a very fair price for our tradein. We will definetly purchase from DARCARS again. More
by kentraylor
Employees Worked With
Jessy Torreyson and Mike Obrien
July 19, 2011
Found the exact vehicle options I was looking for, no pressure to buy, good price. Great service department. Very friendly staff and fairly quick sale process. pressure to buy, good price. Great service department. Very friendly staff and fairly quick sale process. More
by Klorren21
Employees Worked With
John Kutchak, Sasan Nevai
July 18, 2011
Throughout the process of buying a 2011 Toyota Camry SE, everyone was thorough, organized, professional, polite, and just plain out helpful. I appreciate ther money I saved and the fact I learned so much a everyone was thorough, organized, professional, polite, and just plain out helpful. I appreciate ther money I saved and the fact I learned so much about buying a new car. I had an Excellent Experience. Patrick Lockett was wonderfull! Darcars Frederick is a great dealership and they provide wonderful service! More
by simmoh00
Employees Worked With
Patrick Lockett
July 16, 2011
This was by far the best car buying experience I have ever had. These Gentleman really took care of me well. I felt safe with them, no pressure, the process was expedient. The customer service I recei ever had. These Gentleman really took care of me well. I felt safe with them, no pressure, the process was expedient. The customer service I received was impeccable. I left the dealership very happy and quite satisfied. I will definitely shop at Darcars Toyota Frederick from this point on. And I have already began to refer some of my friends to this dealership. Great job guys. More
by jmclaurin2
Employees Worked With
Jim Gladhill, Jesse Torreyson & Mike O'Brien
July 11, 2011
I was very happy with Jessie Torreyson and Mike O'Brien at Darcars of Frederick. I was treated well from looking at my options of what cars I could afford, right down to the financing. I didn't feel pressu at Darcars of Frederick. I was treated well from looking at my options of what cars I could afford, right down to the financing. I didn't feel pressured into buying a car. The whole experience was wonderful. It was alot of fun having Jessie and Mike helping me. More
by kshafer
Employees Worked With
Jessie Torreyson, Mike O'Brien
June 30, 2011
Adrian Garcia, Because of your outstanding customer Adrian Garcia, Because of your outstanding customer service, I would like to let your supervisor to know what a valuable DARCAR Service Manager I Adrian Garcia, Because of your outstanding customer service, I would like to let your supervisor to know what a valuable DARCAR Service Manager I think you are! I will always take my Toyota back to you for service, and recommend my family and friends do the same. Thank you, Debbie Ghanayem More
by ghanayem7
Employees Worked With
Adrian Garccia
