DARCARS Toyota of Frederick

Very friendly and knowledgable of product working with. If all salesmen/women and finance mgrs were like the ones I had buying a car would be a great experience. Thank you to all three people. If all salesmen/women and finance mgrs were like the ones I had buying a car would be a great experience. Thank you to all three people. More

I would like to specifically commend the stellar service of Ashley Bohrer and Joe Schrader at the West Patrick Darcars Toyota location in Frederick Maryland. First, the superb customer service of Ashely of Ashley Bohrer and Joe Schrader at the West Patrick Darcars Toyota location in Frederick Maryland. First, the superb customer service of Ashely Bohrer should be applauded. She actively went out of her way to make sure that the issues with my repair were addressed, that I was satisfied as a customer, and followed up with me to inform me of the status during/throughout the repair as well as walking with me to inspect the radio in detail after the repair was finished to assure that everything was efficient. She also took the time to recognize that I am a repeat customer, which means a lot to me. Secondly, Joe Schrader deserves 5 star recognition. I have had to return to the dealership about the same problem from a non factory pioneer radio that had problems with its navigation. Each time Joe was able to service me and assure that the functioning of the radio was correct from the side of Toyota. He installed and reinstalled the radio, and after eventually ordering an antenna from pioneer, was further able to assess and help me pinpoint the specific problems with the radio. He also helped me identify the next steps needed to resolve the reoccurring issue. Although I ended up getting a new factory radio sent by Pioneer after disputing the continuous problems with the unit, I knew exactly who I would go to again to have it installed, Joe, and my radio works perfectly now. I would highly recommend this dealership location to anyone who wants their Toyota serviced while also assuring superb customer service-both guaranteed. More

Ashley was very helpful and pleasant; helped to make my car dealings a lot less stressful. More staff should be hired like Ashley. Thank you very much! car dealings a lot less stressful. More staff should be hired like Ashley. Thank you very much! More

It was an overall good experience. The only negative was the general manager. He was a bit on the pushy side. It's probably normal practice but I went in at 8:00 PM one night to try and finalize the loan. W the general manager. He was a bit on the pushy side. It's probably normal practice but I went in at 8:00 PM one night to try and finalize the loan. When I realized that I needed my business partner there to finish the loan he tried getting me to sign something so he could just run my credit check (I didn't want my credit being checked because I'm getting ready to refi my house). When I refused he tried giving me the speech about the car might be sold and I need to at least get the paperwork done. It wasn't horrible and the guy was nice enough but that rubbed me the wrong way. More

My experience with Darcars Toyota of Frederick was phenominal. John was kind, fair, honest, and easy to work with. I recommend John and this dealership to everyone. phenominal. John was kind, fair, honest, and easy to work with. I recommend John and this dealership to everyone. More

Thanks Patrick for a smooth sale. He was there with us from start to finish with our sale. He was very helpful,kind,considerate,with my wife that got stung by a bee. I think it would help if the sales p from start to finish with our sale. He was very helpful,kind,considerate,with my wife that got stung by a bee. I think it would help if the sales person in the summer time could wear dress shorts and pull overs. It was so hot outside that day and I was sweating and very uncomfortable so I know there were also. Billy Vecchio More

I was stranded at a gas station right next to this dealership because my car would not start. Luckily, Jason Barber noticed I was having some car troubles and spent at least 20 minutes helping me, ju dealership because my car would not start. Luckily, Jason Barber noticed I was having some car troubles and spent at least 20 minutes helping me, jumping my car, and providing advice on my next steps to get my issue resolved. I wasn't even a customer. I can only imagine how great he would be to his customers if he is so willing to go out of his way to help a stranger. More

MR. JASON VAUGHN IS AN EXCELLENT CAR SALES CONSULTANT!!!!!.HE WAS EXCELLENT BEGINNING TO END AND WILLING TO WORK WITH US TO GET CAR WE LIKE AND HE DID.JOB WELL DONE.. HE IS DEFIANTLY EXCELL CONSULTANT!!!!!.HE WAS EXCELLENT BEGINNING TO END AND WILLING TO WORK WITH US TO GET CAR WE LIKE AND HE DID.JOB WELL DONE.. HE IS DEFIANTLY EXCELLENT ASSET TO DARCAR OF FEDFRICK MD AND DESERVE TO RECOGNIZE ALL THE WAY !! THANK YOU ANUP & SANGEETA 19525 RIDGE HEIGHTS DR. GAITHERSBURG, MD 20879 ANUPJT@HOTMAIL.COM More

My experience at DarCars of Frederick was acceptional. From the minute I entered the dealership I was treated as a person not a commission. Jesse answered all my questions and concerns no matter how silly From the minute I entered the dealership I was treated as a person not a commission. Jesse answered all my questions and concerns no matter how silly they may have seemed. I am inexperience in buying a car, he made is so easy by explaining everything in great detail and so I could understand. He never hid anything from me! I was ther for five hours, the time flew by, because I was accomidated so well. I would recommend this dealership to all my friends and family! More