
DARCARS Toyota of Frederick
Frederick, MD
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We had a great experience throughout the process. Everyone was very friendly and professional. Diko and Diego went above and beyond and helped in everything they could. Everyone was very friendly and professional. Diko and Diego went above and beyond and helped in everything they could. More
First class professionals who took care of us with efficiency and ease. Would highly recommend this dealership, Tony our salesman was Fantastic. We will be back. efficiency and ease. Would highly recommend this dealership, Tony our salesman was Fantastic. We will be back. More
Ernie was an excellent sales associate. He was very friendly, kind, and professional. He helped me get my dream car within 2 days at a fair price and gave me updates throughout the process. He helped m friendly, kind, and professional. He helped me get my dream car within 2 days at a fair price and gave me updates throughout the process. He helped me set up all the features on my new car and showed me how to use them. The manager was also able to work with me on lowering the price. In the financing department, Diego also did a great job in getting all the paperwork done quickly. I am so happy with my purchase of a 2021 Toyota RAV4 XLE. I would recommend this dealership to all my friends. More
I am so happy with the purchase, i bought a 2nd car the very next day! No other car dealerships in Frederick can match the professionalism and ethics of the folks who works at Darcars Toyota of Frederick! very next day! No other car dealerships in Frederick can match the professionalism and ethics of the folks who works at Darcars Toyota of Frederick! Diko Tatarian from the pre-owned sales department made us feel at home. Definitely the greatest buying experience for us hands down! No pressure and was very courteous. I test drove a lot of cars on different days and took my sweetest time to decide. I am just extremely pleasant with the overall experience from the sales team all the way to finance! If you want a real customer service experience, you should go buy your next car from them. I guarantee you will have the most wonderful buying experience. Thanks again so much Diko and everyone in Darcars pre-owned sales department!!! :) More
Excellent assistance from salesperson all the way through to the finance dept. We were given the opportunity to test drive 2 vehicles one was a Toyota Rav 4 and the other was a Subaru Forester--both 2018, s to the finance dept. We were given the opportunity to test drive 2 vehicles one was a Toyota Rav 4 and the other was a Subaru Forester--both 2018, similar miles, price range was within $1000 of each other. We were trading in a 2015 Ford CMax. The experience was stress free and I felt like I got an excellent deal even though I chose not to go with the Toyota. Staff was kind, friendly and not pushy. More
Overall, the car buying experience was highly enjoyable. Michael Coomer did not pressure our decision and supported our evaluation of other vehicles. He was very knowledgeable of all models, trimlines, an Michael Coomer did not pressure our decision and supported our evaluation of other vehicles. He was very knowledgeable of all models, trimlines, and features, which allowed us to make a very informed decision. Eric Hintz was professional and friendly and provided details and reassurance around the financing of our new car. More
My wife and I had a very good experience here, and really appreciate the leeway we were given to research our options and look other places without feeling pushed or rushed. We were given very direct and qu appreciate the leeway we were given to research our options and look other places without feeling pushed or rushed. We were given very direct and quick responses to our big three questions of trade-in options, incentives, and an exact quote of the final, out-of-pocket cost. Edward was super friendly and exceptionally efficient and quick to check us out in the finance department. Our salesman, Todd, is not on the list, or I would have given him 5 stars as well. Nice work, DARCARS! More
Beyond happy with my new car and great great customer service Tony Araujo was very friendly and helpful ,...... ..........excellent job Thank you so so much service Tony Araujo was very friendly and helpful ,...... ..........excellent job Thank you so so much More
Buying my first car was a rather daunting task, especially since I didn't have a credit history; and to be frank, my father isn't particularly well versed when it comes to buying a vehicle. Donnie especially since I didn't have a credit history; and to be frank, my father isn't particularly well versed when it comes to buying a vehicle. Donnie was easygoing but not so casual that I felt as if he wasn't going to take care of me-- and he came through on that front. The car he sold me was also on a steep discount from its original asking price, so buying it was an easy choice. I ended up financing through their financing department as well; and Firoov made everything relatively easy for me to understand, despite myself personally having little to no comprehension of finances. With my lack of a score, interest rates were through the roof, but he managed to haggle them down far enough to get my monthly payments over $100 less than the bank was originally asking for! The staff is welcoming and patient, and the interior of the main building itself has a very impressive atmosphere. In case you're reading and we're still in times of pandemic, all staff were abiding by Covid-19 rules, wearing masks, maintaining social distancing, and all desks had shields between customers and employees. All-in-all I had a great experience and will be returning for more than maintenance in the future. More