DARCARS Toyota of Frederick

Due to my busy schedule I had to cancel numerous appointments. On two occassions i made a last minute call to the Darcars Toyota of Frederick service department. I spoke with Mr. Adrian Garcia and h appointments. On two occassions i made a last minute call to the Darcars Toyota of Frederick service department. I spoke with Mr. Adrian Garcia and he accomodated me in at the last minute. Mr. Garcia not only courteously met me at the door but had me sit in his office and professional explained the process my car will be going through, future maintanance and car of my corolla. He escorted me back to the waiting area and advised me he will come get me when my car was ready. He returned a short time later to advise me my car was ready and they also included a complementary car wash. On my second visit Mr. Garcia remembered my name and greeted me warmly at the door once again. We went over as to my reason (routine oil change)for servicing and he also mentioned he had noticed a headlight out on my car as i was coming in. I would like to commend Mr. Garcia and the entire Darcars Toyota Service team for their Courtesy and Prefessionalisim. I can always look forward to an honest experiance at Darcar Toyota Service Department not a negative one you always hear about. Thank you Darcar Toyota! Mr. Neftali Pabon More

On our first visit, Salesman Christopher Santiago met us On our first visit, Salesman Christopher Santiago met us at the door ready to help. He stayed with us answering all our questions, giving informati On our first visit, Salesman Christopher Santiago met us at the door ready to help. He stayed with us answering all our questions, giving information about the purchase and the car in a casual, friendly way. With no pressure exerted we plodded thru our decisions about the car we wanted. We had an excellent test ride of both the Toyota Camary and the Avalon Limited. The Avalon suited us very well, mostly for the quiet, smooth, easy handling ride. I appreciated that the salesman had an established test route. The Financial Officer, Mike O'Brien was very helpful and obviously very experienced. He made our cruise through the world of paperwork a breeze. More

My overall experience with the service provided to me by this dealer was excellent. There was efficient appointment scheduling after my previous visit and there no pressure to schedule future services. Ashl this dealer was excellent. There was efficient appointment scheduling after my previous visit and there no pressure to schedule future services. Ashley provided amazing customer service and was very knowledgeable about what needed to be done. I will definitely recommend this dealership for its services. More

I went looking for a car and was initially thinking about a van. In my search, I first went to a GMAC dealer and was completely dissatisfied with the way I was treated. I then went to a Honda dealer who basi a van. In my search, I first went to a GMAC dealer and was completely dissatisfied with the way I was treated. I then went to a Honda dealer who basically ignored me. Next, I went to Dar Cars and encountered Jason and was impressed with how nice and helpful he was, showing me a good possibility for a vehicle. When I can back a few days later, this time in search of a car, I asked for Jason and he was professional and patient as I went through my process of deciding which vehicle was the right one for me. He worked the figures repeatedly until I we got it right. I would not hesitate to recommend this dealership, and Jason in particular, to anyone I know. I wound up purchasing a Toyota Prius from Jason and am very happy with my purchase! Kathleen Powers 11910 Warner Road Keymar, MD 21757 More

I've been to Darcars several times for both of my vehicles and would recommend them to anyone needing service. I had an issue fifteen minutes before they closed one day and they asked a mechanic to vehicles and would recommend them to anyone needing service. I had an issue fifteen minutes before they closed one day and they asked a mechanic to stay and ensure my problem was taken care of right away! For any inconvenience I may have encountered they offered me a free car wash/detail! Chris is ALWAYS extremely polite and helpful and stays on top of the service folks to ensure I'm done on time! More

Excellent salesman, John Kutchak, showed my wife all about the Prius and how to drive it. He met our price, the loan officer met the financing we had arranged, and he took care of all the paperwork i about the Prius and how to drive it. He met our price, the loan officer met the financing we had arranged, and he took care of all the paperwork in cluding transfering our old tags. We love the car and they had a meeting at the dealership to show us their facilities and tell us about their services. They answered all my questions promptly and were very courteous. More

We purchased our new Highlander from Dennis Dawson and we highly recommend him. He is very professional and knowledgeable, as well as very easy going. Our service rep is Tony Rapattoni who is also very k highly recommend him. He is very professional and knowledgeable, as well as very easy going. Our service rep is Tony Rapattoni who is also very knowledgeable and professional. He was our rep for the 4Runner we traded in, and we enjoyed dealing with him. We highly recommend Darcars of Frederick because of these two gentlemen. More

I had a wonderful experience buying my new corolla. Jeff was so professional and kind. I will definitely refer friends to Darcars but especially refer them to Jeff so they can have the same great experience was so professional and kind. I will definitely refer friends to Darcars but especially refer them to Jeff so they can have the same great experience I had. This is the 2nd car I have purchased from this dealer and will continue in the future. More

The staff and mechanics at DARCARS are friendly, professional, willing to listen to any question I might have and add more than able to address any problems that might arise. If one servicemember h professional, willing to listen to any question I might have and add more than able to address any problems that might arise. If one servicemember has the day off, others are more than willing to step in and assist. I HIGHLY recommend them. More

I wanted to recognize Kenneth Rogers for his courtesy and professionalism when I checked my car in this morning. As soon as I exited my vehicle, he immediately began assisting me through the process beginni professionalism when I checked my car in this morning. As soon as I exited my vehicle, he immediately began assisting me through the process beginning to end. It was one of the best experiences I have had when bringing my car in for service! Thanks, Kenny! More