
DARCARS Toyota of Frederick
Frederick, MD
Filter Reviews by Keyword
By Type
Showing 1,552 reviews
The staff and mechanics at DARCARS are friendly, professional, willing to listen to any question I might have and add more than able to address any problems that might arise. If one servicemember h professional, willing to listen to any question I might have and add more than able to address any problems that might arise. If one servicemember has the day off, others are more than willing to step in and assist. I HIGHLY recommend them. More
I wanted to recognize Kenneth Rogers for his courtesy and professionalism when I checked my car in this morning. As soon as I exited my vehicle, he immediately began assisting me through the process beginni professionalism when I checked my car in this morning. As soon as I exited my vehicle, he immediately began assisting me through the process beginning to end. It was one of the best experiences I have had when bringing my car in for service! Thanks, Kenny! More
While another service person was assigned to help us, in his absence Adrian offerred his help when dropping off our vehicle. He was polite, friendly and professional, and seemed eager to please. The next his absence Adrian offerred his help when dropping off our vehicle. He was polite, friendly and professional, and seemed eager to please. The next day he even took time to demonstrate some of the features of our new car which had not been demonstrated to us before and asked how we felt about our repairs. I was impressed. More
Everyone i worked with there was very friendly.The salesman John Kutchak was wonderful to work with. He got me a great price and went out of his way to make sure my expierence was a great one. Mr. Kut salesman John Kutchak was wonderful to work with. He got me a great price and went out of his way to make sure my expierence was a great one. Mr. Kutchak took the time to explain everything to me including several parts of the cars manuel. He even took me back to meet the service crew that would be doing all the maintaince on the new car.I dont think ive ever had such a plesant expierence buying a car. Thanks to everyone at DarCars!! More
Absolutely outstanding service! Kent Swanson is relatively new to the dealership, but I have no doubt that he'll go far with the company. He treated me with utmost respect and honesty, and never ma relatively new to the dealership, but I have no doubt that he'll go far with the company. He treated me with utmost respect and honesty, and never made me feel as if I was being pressured to buy something I didn't want. Furthermore, he went out of his way to research different cars that might fit my needs, and kept in contact with me throughout every step of the process. Jim Higgins, the finance director, was both professional and pleasant, making sure I understood everything before I made any decisions, and I always felt as if he valued my input. Overall, I can't recommend Darcars of Frederick highly enough! More
Darcars was recommended by a neighbor of mine because was unhappy with my last service center. I called to set up an appointment for a fluid leak and they were able to get me right in. Upon arrived I was gre unhappy with my last service center. I called to set up an appointment for a fluid leak and they were able to get me right in. Upon arrived I was greeted right away by Andy who I had spoken with. I was susprised even though I didnt own a toyota he was more then happy to address my service needs. Andy was very informative with explantion of service needed. I will be shopping for a new vehicle soon and will shop there first because of the great service I recieved. More
Darcars Toyota of Frederick is by far the best dealership I have ever had the pleasure of working with. The staff is always extremely friendly and willing to help irregardless if you are the customer assign I have ever had the pleasure of working with. The staff is always extremely friendly and willing to help irregardless if you are the customer assigned to them. The service department is speedy with their work and thorough with their explanations regarding the needs of your vehicle. I would definitely recommend this dealership to anyone interested in purchasing, leasing, or servicing a Toyota vehicle! Thanks. More
I have three cars from DARCARS of Frederick. The service has always been exceptional. I choose to go to DARCARS over all other dealerships. Kenny Rogers has assisted me on many occasions. He has a gr has always been exceptional. I choose to go to DARCARS over all other dealerships. Kenny Rogers has assisted me on many occasions. He has a great disposition and is very helpful. It's a pleasure doing business with DARCARS of Frederick and Kenny. Job well done DARCARS of Frederick!!! More
Kenny Rogers provided me with great service. He was very hospitable, the service was quick and was done in a quality way. The cost of the service was a great value. The service center itself seemed very cle hospitable, the service was quick and was done in a quality way. The cost of the service was a great value. The service center itself seemed very clean and well organized. I was taken care of from the time I walked in the door until I was on my way. I was even offered shuttle service if I needed it. I would highly recommend anyone that needs service done on their car to go see Kenny at Darcar Toyota in Frederick! More
This is our second new car purchase through Darcars Frederick Toyota and both with their outstanding salesman Josh Gillions. Very easy to work with, he was extremely friendly and completely reliable. Frederick Toyota and both with their outstanding salesman Josh Gillions. Very easy to work with, he was extremely friendly and completely reliable. I would strongly encourage customers to ask for him. He made the whole car buying experience pain free. Ken and Sue Johnston More