DARCARS Toyota of Frederick

This is my 2 new car the i purchased from this dealership. And it is always a pleasure to deal with them and the staff.I will tell my friends about the service that I recived and also about the fi dealership. And it is always a pleasure to deal with them and the staff.I will tell my friends about the service that I recived and also about the fine trement from the sales people.I will always look to this dealer for my service and the next time that i buy a car i will look forward to the next one. More

They were very professional, personable and straight to the point. We called and discussed over the phone pricing for the car they had in their inventory and bought the car that same day. It was by far one the point. We called and discussed over the phone pricing for the car they had in their inventory and bought the car that same day. It was by far one of the easiest car buying transactions that I have experienced. They gave us a detailed overview of our new vehicle and offered to take us on a tour of their repair shop but it was closed due us purchasing the car late in the evening. They were very accomodating and stayed to complete our transaction even as the dealership was closed. More

The entire transaction was very pleasent. Daniel was very patient with me, knowledgable about the Toyota product and very clear about the service and warranty procedures. As Daniel introduced me to the parts patient with me, knowledgable about the Toyota product and very clear about the service and warranty procedures. As Daniel introduced me to the parts and service departments each member was polite and gave us their undivided attention, it was clear to me that the whole Darcars organization works well together as a team. Thank you. More

Bill and Jeff were friendly and quick in their service. I called them in the morning and came in at noon. They had everything, financial papers s well as new vehicle information, ready to go. Great dealershi called them in the morning and came in at noon. They had everything, financial papers s well as new vehicle information, ready to go. Great dealership to work with. I would recommend them highly to anyone needing a new vehicle. More

Tony Rapattoni, Advisor for the "White Team" in the service department is highly knowedgable, conscientous and professional. Whenever I have questions or require service for our vehicles, I always the service department is highly knowedgable, conscientous and professional. Whenever I have questions or require service for our vehicles, I always specifically request to speak with him. Over the years, Tony and his team have and contineu to provide outstanding service. More

Ashley Bohrer, has the best coustomur service care, and I just enjoyed working with her. Her knowledge of the auto, Is out standing. Just a pleasure to see her smile and kind words of support. I GIVE AS I just enjoyed working with her. Her knowledge of the auto, Is out standing. Just a pleasure to see her smile and kind words of support. I GIVE ASHLEY BOHRER 10 GOLD STARS. GREAT JOB Susan L. Fowler More

I've been dealing with the Frederick Toyota dealership since it was Chris Custer's Fredericktowne Toyota. DARCARS has ably supplanted that business with outstanding service and accomodation of my needs. since it was Chris Custer's Fredericktowne Toyota. DARCARS has ably supplanted that business with outstanding service and accomodation of my needs. I've probably bought 12 vehicles from them both. I've also recommended them to many friends and associates. More

This was the first time I have ever bought a car, and the process was absolutely seamless with Jason Vaughn. He was tentative and answered all of my questions about the car. He made me feel comfortable and c process was absolutely seamless with Jason Vaughn. He was tentative and answered all of my questions about the car. He made me feel comfortable and confident about the sale. Jason is the type of employee that makes me want to recommend DARCARS of Frederick to others. I look forward to working with him again on the next car I get! More

I drove 3 hours each way to purchase a reasonably priced Certified Prius. John was the ONLY saleman who offered the information Toyota was offering 2.9% financing and extending the warranty on Certified To Certified Prius. John was the ONLY saleman who offered the information Toyota was offering 2.9% financing and extending the warranty on Certified Toyotas. Other dealeships were hust trying to gain a sale before the end of the month and weren't looking out for me. John is the only person who thoroughly explained the appraisal process. Mike is also very easy to understand. I got a little upset when we finally figured out how we were going to structure the deal and had the terms and payment we wanted, then he pulled out visuals and did a hard sell on the extended warranty. I would feel less upset if he had done this while we were doing our figuring and also told us the contract price of the warranty. Other than that I appreciated his nice follow up phone call the next day. The car seems great with the exception I don't feel it was detailed very well. There were crumbs and dirt in some compartments and the interior needed armoralled. John ran it thru a car wash, but the windows were all spotty. It may be nitpicking, but I don't purchase cars that often. The dealer experience overall is quite good. Other than the warranty issue, I never felt the guys were working me over, no back and forth like other dealeships. I would drive there again for the right deal! More