DARCARS Toyota of Frederick

I am so happy with the purchase, i bought a 2nd car the very next day! No other car dealerships in Frederick can match the professionalism and ethics of the folks who works at Darcars Toyota of Frederick! very next day! No other car dealerships in Frederick can match the professionalism and ethics of the folks who works at Darcars Toyota of Frederick! Diko Tatarian from the pre-owned sales department made us feel at home. Definitely the greatest buying experience for us hands down! No pressure and was very courteous. I test drove a lot of cars on different days and took my sweetest time to decide. I am just extremely pleasant with the overall experience from the sales team all the way to finance! If you want a real customer service experience, you should go buy your next car from them. I guarantee you will have the most wonderful buying experience. Thanks again so much Diko and everyone in Darcars pre-owned sales department!!! :) More

Excellent assistance from salesperson all the way through to the finance dept. We were given the opportunity to test drive 2 vehicles one was a Toyota Rav 4 and the other was a Subaru Forester--both 2018, s to the finance dept. We were given the opportunity to test drive 2 vehicles one was a Toyota Rav 4 and the other was a Subaru Forester--both 2018, similar miles, price range was within $1000 of each other. We were trading in a 2015 Ford CMax. The experience was stress free and I felt like I got an excellent deal even though I chose not to go with the Toyota. Staff was kind, friendly and not pushy. More

Overall, the car buying experience was highly enjoyable. Michael Coomer did not pressure our decision and supported our evaluation of other vehicles. He was very knowledgeable of all models, trimlines, an Michael Coomer did not pressure our decision and supported our evaluation of other vehicles. He was very knowledgeable of all models, trimlines, and features, which allowed us to make a very informed decision. Eric Hintz was professional and friendly and provided details and reassurance around the financing of our new car. More

All I can say is Donnie Moulton in Frederick is your man need wheels he can and will make it happen for you!! Visit him. need wheels he can and will make it happen for you!! Visit him. More

My wife and I had a very good experience here, and really appreciate the leeway we were given to research our options and look other places without feeling pushed or rushed. We were given very direct and qu appreciate the leeway we were given to research our options and look other places without feeling pushed or rushed. We were given very direct and quick responses to our big three questions of trade-in options, incentives, and an exact quote of the final, out-of-pocket cost. Edward was super friendly and exceptionally efficient and quick to check us out in the finance department. Our salesman, Todd, is not on the list, or I would have given him 5 stars as well. Nice work, DARCARS! More

Beyond happy with my new car and great great customer service Tony Araujo was very friendly and helpful ,...... ..........excellent job Thank you so so much service Tony Araujo was very friendly and helpful ,...... ..........excellent job Thank you so so much More

Buying my first car was a rather daunting task, especially since I didn't have a credit history; and to be frank, my father isn't particularly well versed when it comes to buying a vehicle. Donnie especially since I didn't have a credit history; and to be frank, my father isn't particularly well versed when it comes to buying a vehicle. Donnie was easygoing but not so casual that I felt as if he wasn't going to take care of me-- and he came through on that front. The car he sold me was also on a steep discount from its original asking price, so buying it was an easy choice. I ended up financing through their financing department as well; and Firoov made everything relatively easy for me to understand, despite myself personally having little to no comprehension of finances. With my lack of a score, interest rates were through the roof, but he managed to haggle them down far enough to get my monthly payments over $100 less than the bank was originally asking for! The staff is welcoming and patient, and the interior of the main building itself has a very impressive atmosphere. In case you're reading and we're still in times of pandemic, all staff were abiding by Covid-19 rules, wearing masks, maintaining social distancing, and all desks had shields between customers and employees. All-in-all I had a great experience and will be returning for more than maintenance in the future. More

I traded in my Volt for a 2018 Toyota Tacoma and could not be happier with my salesman, Daryl Holdsworth. His courtesy and attention to detail were exceptional. And, Michelle Garret in the finance depar not be happier with my salesman, Daryl Holdsworth. His courtesy and attention to detail were exceptional. And, Michelle Garret in the finance department took the time to search for the best deal for me. Thank you! More

very dishonest, Donnie moulton we feel purposely lied and tried to deceive us by misquoting the patriot act to access our finances and social security numbers, i googled to see if it was truly ‘the law’ that tried to deceive us by misquoting the patriot act to access our finances and social security numbers, i googled to see if it was truly ‘the law’ that we had to fill out a credit application when we didn’t need credit finance,we were paying in full with a check,I read that only shady dealers do that so they can upsell a more expensive car on finance, I caught him out and told him he was lying I read the article to him and we decided to leave,of course he later apologized profusely in writing, his sales director I feel should have sent him home, that would have made us feel that they took transparency and reputation seriously and we would have bought the truck.also it would have been a message to the other salesman that shady dealings are not permitted. I think it’s actually breaking the social security laws to deceive or mislead someone in order to gain their private financial info and social security numbers. his director agreed that mr moulton did wrong and had been spoken to, but he wasn’t suspended because he has three kids ?? We chose not to purchase the vehicle More

Dan Higgins was very helpful and he puts customer satisfaction as his top priority.highly recommend their service. Jim Collins was also a great staff member. They both helped me resolve the problem w satisfaction as his top priority.highly recommend their service. Jim Collins was also a great staff member. They both helped me resolve the problem with my car. Truly would Recommend DARCARS to others, they always put customers first. More