Back

DARCARS Toyota of Frederick

Frederick, MD

4.0
1,558 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

Directions

By Type

Showing 1,558 reviews

December 29, 2018

Excellent Sales Experience Victor Castro was amazing to work with. He listened to my wants (and needs) and helped me to find the best car for me. I would recommend him in a hear More

by Happy Car Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Welch, Eric Hintz, Kwame Odum, Victor Castro
Jan 04, 2019 -

DARCARS Toyota of Frederick responded

Thank you!

December 28, 2018

great arrived They were really nice and they provide great customer serive to me. He gave me all the informations that I needed to know about the car. More

by Mfawundu98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro
Jan 04, 2019 -

DARCARS Toyota of Frederick responded

Excellent! Thank you!

December 28, 2018

Excellent customer service! Sam Owens was extremely helpful in assisting my brother in law to get the new Totoya CH-R 2019 (in Ruby Flare color) as a birthday gift to her fiancee More

by Kennith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Owens
Jan 04, 2019 -

DARCARS Toyota of Frederick responded

Thank you for sharing this experience with us. We are so pleased that the team was able to assist with this special gift!

December 23, 2018

Toyota Camry Purchase Nightmare Purchased a 2018 Toyota Camry in June and the the vehicle I wanted didn't have the self start feature but was told I could get it installed when I was More

by prwilliam3
Recommend Dealer
No
Employees Worked With
Jacob Floyd, Eric Hintz
Dec 27, 2018 -

DARCARS Toyota of Frederick responded

We are very sorry that you are unhappy with the Camry that you purchased and your experience with DARCARS Toyota of Frederick. Have you spoken with the general manager about your concerns and experience? He may be able to offer you an option to trade out of the vehicle if you would like to consider something else. If we can be of any assistance you can reach out team at customerrelations@darcars.com or 800.327.2277. We would be happy to put you in touch with the general manager if you have not already been in touch with him. Thank you, DARCARS Customer Relations

December 22, 2018

Good experience. We get the car we want ( not really cheap) but it save us a lot of time and headache. Victor is very helpful and willing to answer any question we had More

by trangphuoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro
Dec 24, 2018 -

DARCARS Toyota of Frederick responded

Thank you for your business and for recommending us to family and friends. We really appreciate it!

December 13, 2018

We bought a new 2018 Camry XSE Arthur Hamlet was very professional, courteous and helpful to us during our sale. He provided us with all of the information we needed to make our dec More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Hamlet, Eric Hintz, Alex Ferguson
December 13, 2018

Great Experience! I have zero complaints! Kwame Odum was a huge help, and made purchasing a new vehicle very easy and painless!! I would definitely recommend Mr. Odum a More

by Derricka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
December 10, 2018

Great Experience As an older person purshasing a new car I was very nervous and apprehensive then comes Dwayne Booth of Darcie’s Toyota in Frederick Maryland. He was p More

by jeri123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Booth
Dec 10, 2018 -

DARCARS Toyota of Frederick responded

Wonderful. Thank you so much for sharing this with us. We appreciate you choosing DARCARS Toyota of Frederick and so glad that Dwayne Booth took great care of you!

December 06, 2018

Our 5th Toyota from Darcars Our family has been loyal customers to Darcars of Frederick. We purchased our 5th vehicle from them at the end of November. This was our first exper More

by Cmabrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Owens, Edward Dwimoh
Dec 07, 2018 -

DARCARS Toyota of Frederick responded

Thank you so much for being such a loyal customer. We really appreciate it! And, thank you for leaving this wonderful review of Sam!

December 05, 2018

Pleasant Experience Our experience buying our first Toyota was Wonderful. Our salesperson answered any and all question that we had. What a pleasure working with Brett. W More

by My CarSE59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Triplett, Alex Ferguson
...
41
...