DARCARS Toyota of Frederick

Friendly, straightforward, efficient and a good deal. My wife and I drove 294 miles each way to buy our 2017 Prius 4 from Darcars Toyota of Frederick, MD. It was worth it. Darcars had the exact car we wa My wife and I drove 294 miles each way to buy our 2017 Prius 4 from Darcars Toyota of Frederick, MD. It was worth it. Darcars had the exact car we wanted and the price was good. We first contacted Darcars through the cargurus.com website. Arthur Hamlet, our salesman, answered our inquiry. When requested, Arthur provided the out-the-door price and sent us a photo of the car's sticker. When we got to the dealership the car and the price were exactly as promised with no surprises. Arthur greeted us, gave us refreshments, took us for a test drive of the car we were about to purchase, answered all our questions and also did a run-down of how to operate the electronics. We traded in our 2008 Prius and we were very satisfied with the trade in offer as well.. Jeff Gaskins, the finance manager, made the paperwork process painless and efficient. This is our ninth new car buying experience and was by far the best. We love our new car and part of that is the good memory of Arthur, Jeff, and the Darcars buying experience. More

Excellent sale and purchase experience Salesman Joe Newman was very friendly and informative. The specific model car was ready for a test drive at the appointed time. Although he was juggli Salesman Joe Newman was very friendly and informative. The specific model car was ready for a test drive at the appointed time. Although he was juggling two customers, he made time to answer all questions to my satisfaction. No haggle internet pricing made the purchase simple and easy. More

Diego was the best car salesperson I have ever encountered! In my 20 years experience of buying cars for The Maids of Frederick and Northern Montgomery county, I have never found a sales person to be as knowled In my 20 years experience of buying cars for The Maids of Frederick and Northern Montgomery county, I have never found a sales person to be as knowledgeable, professional and "non pushy" as Diego Angel at Darcars Toyota in Frederick, MD. Diego doesn't sell you, he makes you want to buy. A quality that is hard to find. He also has integrity and honesty and is fully transparent. We will be seeing Diego in the near future as our aging fleet needs to be updated. We will be seeing Kenny Rogers in service for all our maintenance needs. More

Excellent Customer Service My car shopping experience could not have been any easier! Ernie was patient and listened to my needs and there was never any pressure to buy. His cu My car shopping experience could not have been any easier! Ernie was patient and listened to my needs and there was never any pressure to buy. His customer service was outstanding and the entire team was friendly and courteous. I will for sure be back and will refer people here. More

Costco sent me here I was sent to this location by the Costco Auto Program (otherwise I would have gone closer to home), and I have to say that it turned out to be worth I was sent to this location by the Costco Auto Program (otherwise I would have gone closer to home), and I have to say that it turned out to be worth going the distance to a dealership that was willing to go the distance for me. I wanted a model that is very hard to find right now, and they were a pleasure to work with, even though it took around 4 months to find what I wanted (not their fault, it's just a hard model to find). More

Great Experience! Ernie was and is great to work with. He answered and clarified every question I have. My experience was wonderful , relaxing and with little or no Ernie was and is great to work with. He answered and clarified every question I have. My experience was wonderful , relaxing and with little or no stress. Car buying experience at its best. More

Great Car Buy We had a great car buying experience with Diego Angel. He was very friendly, customer service oriented, and knowledgeable about the vehicle. The proce We had a great car buying experience with Diego Angel. He was very friendly, customer service oriented, and knowledgeable about the vehicle. The process of buying the car took less than a half hour. More

Great Buying Expierence @ DARCARS Frederick, Maryland I recently had the pleasure of working with Mr. Diego Angel and Mr. Jason Vaughn at DARCARS located in Frederick, Maryland. The bottom line is clear. I recently had the pleasure of working with Mr. Diego Angel and Mr. Jason Vaughn at DARCARS located in Frederick, Maryland. The bottom line is clear... where other dealerships failed to provide adequate, precise and fast communication via email and phone, DARCARS of Frederick simply excelled and greatly exceeded expectations. When I asked Mr. Angel for underside pictures of the vehicle I was interested in, I was pleasantly surprised that he had taken the extra time to put the vehicle on a lift and take very detailed pictures which left zero doubt in my mind regarding the vehicle's underside condition. Mr. Angel and Mr. Vaughn were also quick to realize I was a serious buyer and due to my distance away we were able understand and establish each others expectations that paved the way for an eventual hassle free purchase at the end of the day. The critical take away from this positive experience is that DARCARS and their professional personnel stand behind what they sell, period. If there are any concerns even after you leave the dealership, those concerns will be given the upmost attention to ensure top quality customer satisfaction. This recent transaction will ensure that next time when I am looking for a quality used vehicle, I will make it a point to make my first stop DARCARS. Specifically, DARCARS of Frederick, Maryland. More

Great experience It took a few weeks to actually decide what car I wanted to get. Every time I asked Ernie questions he was very helpful and answered every question I It took a few weeks to actually decide what car I wanted to get. Every time I asked Ernie questions he was very helpful and answered every question I had to help me decide what car I wanted! The buying experience was very pleasant and pain free! Thanks again darcars Toyota & Ernie! I love my 2017 rav 4 More

Positive experience I am giving a shout out to Arthur at DARCARS Toyota of Frederick for leading us through the car buying process with a friendly, no-nonsense style that I am giving a shout out to Arthur at DARCARS Toyota of Frederick for leading us through the car buying process with a friendly, no-nonsense style that made the experience positive. We got the 4Runner we were looking for, at a good price, and without hassles. It was not the daunting task that I had anticipated. We are very excited to have our new 4Runner TRD Off-Road Premium. Vroom. More