
DARCARS Toyota of Frederick
Frederick, MD
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Great experience Nima Mirhadi and the employees at Darcars Toyota in Frederick, MD. have been nothing but friendly, considerate, and professional. I recently moved but Nima Mirhadi and the employees at Darcars Toyota in Frederick, MD. have been nothing but friendly, considerate, and professional. I recently moved but I am considering to make the drive to Darcars just because they are reliable folks! More
If you want to be harassed shop there Called to see if they had a used vehicle I was interested in. They did not so I went to a dealership that did &bought a new car. A lady called a few d Called to see if they had a used vehicle I was interested in. They did not so I went to a dealership that did &bought a new car. A lady called a few days later & asked why I didn't buy from them (um because you didn't have what I needed) so I said I'd appreciate not to be called again (I had SIX missed calls previous to answering) then the following day she called AGAIN. I said I was pretty sure I clearly asked not to call me. Then two days later the original sales rep called asking why I didn't buy with them. YOU DIDN'T HAVE WHAT I NEEDED. Pretty clear cut. Even if I needed another new car they'd be the LAST place I'd go. Wait no I'd rather walk then give these harassing people my business &buy a car with them More
Just bought a new 2017 Toyota Sienna!! The whole experience (although long) was very good. Mostly because of Daniel Tablah, our sales rep who helped us. Daniel went above and beyond just The whole experience (although long) was very good. Mostly because of Daniel Tablah, our sales rep who helped us. Daniel went above and beyond just being a salesman. He wasn't pushy, and worked with us to get the best deal possible. He even watched my son in their kids play area while i transferred our belongings from the old car to the new. He was a total pro. I would recommend Darcars Toyota, but i would especially recommend working with Daniel. More
Toyota 4Runner I was looking for a new Toyota 4Runner for my family needs. Darcars Toyota has the best competitive price and excellent customer service I have experi I was looking for a new Toyota 4Runner for my family needs. Darcars Toyota has the best competitive price and excellent customer service I have experienced around (DC, VA, MD). From Sale Representative to Manager you name it. They are there to help you and provide you with the service beyond your expectation. At first, I was negotiating 4Runner with two rows and found out in the last minute my wife wants three rows, but the deal is done (all documentations are completed). All I need to do is get on and drive home. However, Darcars folks reconsidered and redo all the documentations for three rows Toyota 4Runner. They all put up and concentrated with their customer needs. If I were them, I might have said, the deal is done or Sorry. This is part of my buying experiences and there are more to it. If you plan to buy a new or certified used vehicle, I am sure you will not regret if you stop by Darcars Toyota and check with Ernie Kunz and his team (All of them). More
Fantastic Dealer My wife and I were looking for a dependable car that I would use mainly for work. We had driven Toyota cars for years and were impressed with the depe My wife and I were looking for a dependable car that I would use mainly for work. We had driven Toyota cars for years and were impressed with the dependability. By chance, we visited DARCARS of Frederick and were overwhelmed by the dealership, as well as the salesman Ernie Kunz. With Ernie's help, we found the perfect car for us, at the perfect price for a lease, which was our desire. I heartily recommend this dealership for anyone looking for a great car, great service, and great price. The car we decided on is the Camry LXS, and it is amazing! More
Excellent Customer Service Ernie Kunz is the most knowledgeable, patient and helpful car salesman we have ever worked with!! I'll be sure to go through him for any additional pu Ernie Kunz is the most knowledgeable, patient and helpful car salesman we have ever worked with!! I'll be sure to go through him for any additional purchases!! More
Amazing salesman I have been looking at Prius' in various locations, different dealerships. I even have one reserved for me, upon its arrival, elsewhere. I walked in I have been looking at Prius' in various locations, different dealerships. I even have one reserved for me, upon its arrival, elsewhere. I walked into this dealership and it was a completely different experience. My salesman knew the car options backwards and forwards, answered my questions completely, concisely, and even answered questions I didn't know I had! I got this same car at a price I couldn't walk away from! More
Purchasing a new 2016 Prius Great experience with salesman (Ernie Kunz) and manager (Herb Ray). Ernie found me all the 2016 Prius available, explained differences, and on the te Great experience with salesman (Ernie Kunz) and manager (Herb Ray). Ernie found me all the 2016 Prius available, explained differences, and on the test drive had me perform several of the available driving features. He also gave me the car to drive home and get my wife. No pressure was applied through the process including paperwork. More
Botched routine maintenance - twice I have been bringing my car here for service for years. It used to be good and the staff was thorough and nice. But on two occasions now, I have had I have been bringing my car here for service for years. It used to be good and the staff was thorough and nice. But on two occasions now, I have had to return because there were mistakes made during routine maintenance. This last time, there were two things wrong with my car after service that were fine beforehand. When I bright it back, the staff was unapologetic and barely acknowledged their errors. Since the mechanics botch routine maintenance, they shouldn't be trusted. More
Outstanding Customer service Joe Newman is by far, the best salesman, I have had in purchasing a car. I would definitely go through him in all future purchases. He's very dedicat Joe Newman is by far, the best salesman, I have had in purchasing a car. I would definitely go through him in all future purchases. He's very dedicated to making sure we leave satisfied. More