
DARCARS Toyota of Frederick
Frederick, MD
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Purchase of 2016 Corolla We had a great experience buying a new Corolla at DARCARS. Emmett our salesperson was very friendly and provided us with all the specifics of the diff We had a great experience buying a new Corolla at DARCARS. Emmett our salesperson was very friendly and provided us with all the specifics of the different models, which helped us make our final choice. He was not "pushy" and just gave us the facts so we could make a sound decision. We would recommend this dealership and will be back there for our next Toyota purchase. More
Arthur Hamlet and Darcars are great I recently purchased a Rav4 from Darcars Frederick, and Arthur Hamlet was our salesman. He was so wonderful, well informed and gave us a great deal. I recently purchased a Rav4 from Darcars Frederick, and Arthur Hamlet was our salesman. He was so wonderful, well informed and gave us a great deal. More
Service on 2003 Toyota Camry We received the usual high level service and courtesy at DARCARS yesterday and today. We feel we get honest advice and concern for the welfare of our We received the usual high level service and courtesy at DARCARS yesterday and today. We feel we get honest advice and concern for the welfare of our cars. I say cars because we have 2 Toyotas now (a 2003 Camry and a 2013 Camry) and have owned several before these 2. More
Great experience- Honest Business Ernie and Herb assisted us in leasing a Toyota Rav4 XLE. They were honest, kind, friendly and discussed our best options. I went in on a Thursday to g Ernie and Herb assisted us in leasing a Toyota Rav4 XLE. They were honest, kind, friendly and discussed our best options. I went in on a Thursday to get an appraisal on my 2008 Nissan Altima; honestly I was not happy about the cost given for the vehicle however I understood the reason behind it. Being from IL, we were in some what in a pickle- not understanding the strict MD laws on vehicle registration and fees. We had to heavily weigh our options without putting us financially in the hole as we just paid off our final bill to our wedding. Being unhappy about the situation, Herb and Ernie assured me of what my best options for our finances would be and took the time to better explain what really leasing a vehicle is. They took the time to listen to my complaints and then came to a solution that ended up bettering us for the future especially being within our budget. My fiance and I came back the following day- took their advice and are nowing leasing a beautiful vehicle! We both are eager to run errands to just enjoy the ride- I think that says alot right there. We appreciate all your time and hardwork in assisting us for the better of our finances. Thank you both again! I highly recommend this location and especially these gentleman. In the words of my fiance and I - go BEARS and EAGLES- ;) We are now loyal customers and will remain for as long as we reside in MD. Thank you Ernie and Herb. PS- Financial services were great too- Thank you Jeff.... talking sports with us and making the process quick and painless was such a great part as well. Rough game with the Cowboys Sunday. Thank you again! More
No-nonsense honest business dealings Arthur in Used Cars cut right to the chase, with a positive personable no-nonsense attitude. He found us the specific truck we wanted, didn't try to Arthur in Used Cars cut right to the chase, with a positive personable no-nonsense attitude. He found us the specific truck we wanted, didn't try to upsell us on anything we didn't want, honestly helped us compare deals with other dealership, and went out of his way to make everything as convenient and transparent as possible. Chris in finance also completely avoided any last minute upselling, quickly matching and beating a really good financing deal we already had from another dealership. We walked out with a great truck for a very fair deal, and no buyer's remorse whatsoever. Well played, DARCARS of Frederick, you'll get our business again. More
The Best Place To Buy A Vehicle We had already been to another dealer and the financial person had really bullied us.We drove into the dealership and no one came chasing us down. We We had already been to another dealer and the financial person had really bullied us.We drove into the dealership and no one came chasing us down. We went into the showroom and we were not ignored .The salesmen asked if they could help us. The salesman was very knowledgeable and friendly .We took a test drive and then proceeded with the financing, The financial person was extremely helpful showing us everything all written out so I could understand it. More
A pleasure to work with Tom Furguson! My wife and I had been up the street at another dealership then decided to stop at DarCars Toyota. We had just found the line of Camry's and were beg My wife and I had been up the street at another dealership then decided to stop at DarCars Toyota. We had just found the line of Camry's and were beginning to look when Tom Furguson approached us. He was very low key with a consulting approach to helping us buy just the right car. We took a test drive with Tom and had a great conversation with him as he gently pointed out the great features of the vehicle. Upon returning and looking at another car which was somewhat difficult to get the true color because the sun had set, Tom took it upon himself to quickly get the car washed and driven under the best lights to see the color. Wow, what service!! I thought to myself "I like this guy!" As we entered into negotiations with Tom, he was always the educator, giving us the facts and going out of his way to get us the deal that we wanted. We ended up leaving after 10PM with the car and very happy. Tom and the entire staff were awesome! More
Most helpful and friendly service I have recieved I feel that she should be recognized for her good work. She was very helpful, welcoming, and friendly. One of my best experience at this Toyota dealer I feel that she should be recognized for her good work. She was very helpful, welcoming, and friendly. One of my best experience at this Toyota dealership. More
Excellent Service when working with Andy Grisez Thank you for changing your service department procedures. I love that I'm able to work with a specific Service Manager every time I bring my car in Thank you for changing your service department procedures. I love that I'm able to work with a specific Service Manager every time I bring my car in for service. I love working with Andy because he takes the time to listen, he's honest, and is not condescending or rude. More

Great Ride I am very pleased with my truck and I enjoyed the whole experience right down to the time I left. Emmett Russ took good care of me and made me feel a I am very pleased with my truck and I enjoyed the whole experience right down to the time I left. Emmett Russ took good care of me and made me feel at home. His knowledge about the my truck was stupendous and he was studious in answering my questions and concerns. He made me feel good, their was no pressure, he wanted me to have this truck and I could see it, he just wanted to make it happen and I'm glad he did…Thank you Emmett….I also would like to thank the Sales Manager who worked with me to help get the numbers right….Thanks…..Let's not forget Chris Santiago from Finance who crunch the numbers and made a deal I was satisfied/happy with. I walk out of the Dealership a satisfied customer….Thanks again Bob Phillips P.S…Emmett you were star buddy More