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DARCARS Toyota of Frederick
Frederick, MD
1,555 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,555 reviews
July 01, 2015
Knowledgeable and Friendly We were looking at purchasing a new SUV through Toyota, Honda, or Acura. The customer service we received with Emmett at Toyota far surpassed our exp We were looking at purchasing a new SUV through Toyota, Honda, or Acura. The customer service we received with Emmett at Toyota far surpassed our experience with other dealerships. Emmett was incredibly knowledgeable about each of the models we inquired about. He consistently gave us an honest assessment of how the SUV would meet our family's needs, and helped us to get excited about our new purchase. Emmett was so personable, friendly, and helpful, and he made the whole car buying experience seamless and enjoyable. Thank you, Emmett! More
by sarahjane407
Employees Worked With
Emmett Russ
June 24, 2015
Helpful, straightforward purchase For one who has never bought from a dealer in over 40 years, my wife and I were pleasantly surprised by the experience of buying a used car. Jason sh For one who has never bought from a dealer in over 40 years, my wife and I were pleasantly surprised by the experience of buying a used car. Jason showed us the specific vehicle we had interest in, but did not pressure us when we told him we were going to compare elsewhere. Chris conversed in a friendly way with us while taking care of all the financial paperwork. More
by R&M
Employees Worked With
Chris Santiago, Jason Vaughn
April 23, 2015
Overall the best service and price We tried closer Toyota dealers. Pretty dismal experience, always feeling like we weren't getting the whole picture and best price. Made the decision We tried closer Toyota dealers. Pretty dismal experience, always feeling like we weren't getting the whole picture and best price. Made the decision to try Darcars Toyota of Frederick based on its excellent reviews and we were so glad that we did. We got a new Prius and am very happy with the whole experience from the price to service. More
by L2233
Employees Worked With
James Welch, Jeff Gaskins
March 26, 2015
Best car-buying experience of my life! I purchased a new RAV4 at Darcars in Frederick yesterday. The experience was quick and efficient. The prices were clear and reasonable, and the trad I purchased a new RAV4 at Darcars in Frederick yesterday. The experience was quick and efficient. The prices were clear and reasonable, and the trade in value was even more than I expected. I was in and out in under 2 hours with a new vehicle and felt great about the experience. The process was completely transparent. This is my 2nd time purchasing from Darcars, and it will not be the last. They have earned a customer for life. More
by amlong
Employees Worked With
Jason Waltrup, Joe Newman
March 24, 2015
An all-around great experience Our Salesperson Mr. Dave Whitesale is friendly, helpful, patient and informative. He is also open and honest, which makes our buying experience pleas Our Salesperson Mr. Dave Whitesale is friendly, helpful, patient and informative. He is also open and honest, which makes our buying experience pleasant and stress-free. David, the gentleman who helped us with the finance, is very efficient and paid attention to details. He is also friendly and fun to work with. We highly recommend this dealership. More
by qzbishop
Employees Worked With
Finance: David Sanita
March 22, 2015
Great experience Dave did he's best to facilitate my new car buying experience since the first time I talked to him. I didn't feel pressure at all throughout the proce Dave did he's best to facilitate my new car buying experience since the first time I talked to him. I didn't feel pressure at all throughout the process. Thanks for the great customer service. More
by Dabori
Employees Worked With
David Whitesell
March 05, 2015
pleasant experience! We had a pleasant buying experience at DARCARS. We had never dealt there before, but we would return and would recommend this dealership to others. We had a pleasant buying experience at DARCARS. We had never dealt there before, but we would return and would recommend this dealership to others. More
by Gene4roz
February 25, 2015
Best Dealership I have ever been to Great customer service, gave me the best deal out of all the Toyota dealerships, everyone was friendly and made you feel comfortable while you were th Great customer service, gave me the best deal out of all the Toyota dealerships, everyone was friendly and made you feel comfortable while you were there, would highly recommend! More
by jjlmustang
Employees Worked With
Emmett Russ
February 25, 2015
Good Group of People Was referred to this dealer. Handled most preliminary stuff via telephone and Internet. Drove 90 minutes to pick up the car, which was ready and waiti Was referred to this dealer. Handled most preliminary stuff via telephone and Internet. Drove 90 minutes to pick up the car, which was ready and waiting for us. The final paperwork and processing was handled very efficiently and before long we left with our new car. More
by JEB
February 24, 2015
Great Saleman Shopping for a new car has always been stressful. There are many made/models/dealers to choose. Dave Whitesell has made me feel at ease. He has earned Shopping for a new car has always been stressful. There are many made/models/dealers to choose. Dave Whitesell has made me feel at ease. He has earned my trust that he's some I can do business with. Dave was the main reason why I bought the car from this dealer. Keep up the good work Dave ! More
by Toyota
Employees Worked With
David Whitesell
