DARCARS Toyota of Frederick

An absolutely GREAT buying experience! This dealership and it's staff made it VERY enjoyable to buy a new vehicle. Prior to arriving at the dealership, I had spoken with my salesperson seve This dealership and it's staff made it VERY enjoyable to buy a new vehicle. Prior to arriving at the dealership, I had spoken with my salesperson several times on the phone, and felt very comfortable meeting him in person. He was extremely patient while I test drove 4 different packages and colors of the vehicle that I wanted, and was very knowledgeable and answered every question I had. I had great conversations (both, about the vehicle and other everyday topics) with the salesperson, the finance person with whom I worked, the sales manager, and several other staff. I am very much looking forward to dealing with these folks for the duration of time that I own this vehicle, and I would not hesitate to go back for any future vehicle purchases. I whole-heartedly recommend this dealership to anybody looking to buy a vehicle. More

Great Sales Team This was a refreshing car buying experience! Darcars sales staff truly worked together as a team to patiently work with us to find the right vehicle This was a refreshing car buying experience! Darcars sales staff truly worked together as a team to patiently work with us to find the right vehicle and the best value for our needs. They were all patiently persistent as they allowed us to shop for several days over a three week period offering various solutions for our consideration. While it was clear they all wanted to make a deal, we never felt pressure - only confidence from the entire team that they could earn our business. Ultimately, we were sold on the Rav 4 and signed our first lease contract. I remain convinced that we got a great deal and will enjoy the continued relationship with Darcars Service Department. More

My First Truck When I arrived to the dealership Dave met me in the parking lot and was very friendly. I could tell he was new but answered all of my questions that h When I arrived to the dealership Dave met me in the parking lot and was very friendly. I could tell he was new but answered all of my questions that he could. The vehicle that I decided on after a couple test drives was a certified used Toyota Tacoma. I asked both Dave and Jesse if the certified used Toyota came with a 7 year 70,000 mile warranty from the time I would purchase it. They both told me it did, weather I miss under stood them or not I am not sure. When I went to the finance department I was disappointed to find out that a 3 year 30,000 mile warranty would cost me $2,200 and I could not even get a 7 year warranty. ( now I know Toyotas don't need a warranty but I always like the peace of mind). I can not remember the finical guys name but he had a big beard and I found him kind of rude. Anyways After I singed all of the paper work and went to leave I found a minor dent and rust spot on the back bumper of my truck. I asked Dave if I could get it fixed, I could tell he was unsure when he told me no at first but after taking to Jesse with him I was able to have the bumper fixed. Dave was very good with following up with me after I bought my truck, making sure I was happy with my purchase. I would say over all I was satisfied with my purchase and I love my tuck. Dave was helpful even though he was newer. It was very nice to have a salesman who wasn't too pushy or overbearing. I would just say thank you Dave for all your help. More

Car buying made easy. I am a county Firefighter and so I was looking for a reliable AWD car (for snow and bad weather) that was not going to break my budget. The 2015 AWD T I am a county Firefighter and so I was looking for a reliable AWD car (for snow and bad weather) that was not going to break my budget. The 2015 AWD Toyota RAV4 was what we decided to go with and so I started what I was expecting to be a long very unpleasant process of buying a new car. I know a lot of 5/5s can seem like self-promoting BS but this is not the case here. I could not have been more satisfied with every part of the experience I had with Darcar's Toyota in Frederick. Jesse Torreyson, David Sanita, and Arthur Hamlet made me feel like a valued customer. They did not pressure me to buy anything and were very open and honest with what was and was not a good deal. Keep up the good work guys! -Gavin More

Great car buying experience. Great experience. Would recommend a Toyota purchase from this dealer. Eric Curtis was a great salesman. Of the financial staff were very helpful and c Great experience. Would recommend a Toyota purchase from this dealer. Eric Curtis was a great salesman. Of the financial staff were very helpful and courteous. More

Buying my first car Went into the dealership just to look & possibly test drive the scion tc. After falling in love with the car, we sat down with a financial advisor. He Went into the dealership just to look & possibly test drive the scion tc. After falling in love with the car, we sat down with a financial advisor. He explained to me that the bank I got my last car with, completely screwed me over. If I continued to pay on that car, I wouldn't be benefiting at all. With that being said he helped me find a car that I could afford. After looking at many numbers, I test drove and then bought my new 2014 Toyota Camry! With all of this being said, I will never go anywhere else to buy another car. The guys at this dealership made my visit so easy & stress free. At the end of the night my stomach hurt from laughing so much. Such a great team of guys at this dealership & I am very happy with my purchase. More

DaveWhitesell Dave met me in the lot. Not pushy, listened to what I was requiring. He is new to the business and did not try and talk about things about the truck t Dave met me in the lot. Not pushy, listened to what I was requiring. He is new to the business and did not try and talk about things about the truck that he was not sure of. I appreciated his honesty and it was refreshing to deal with somone who was helpful and honest. He employed another guy to assist where he needed it.(Jesse) Both heard what it was I needed and listened. I was looking at two other brands, neither came close to what I was asking them to do. I am a Ford guy,but they were trying to sell a 2014 for more than this 2015 Tundra! And I deal with them all the time on my other Fords. At Frederick DarCars I actually felt like they wanted to sell me what I wanted, and not just "make a sell". The truck I bought was actually the G.M.'s loaner Jason Waltrup. Jason made a point of giving me his card if there was ever anything I needed not to hesitate. To recap:Very good experience for something typically can be dreadful. David Whitsell will do well given time and more exposure. Jesse Torreyson was a huge help, he was very respectful of Dave and stepped in only when needed help. Did what good management should do. Dave Sanita Finance guy was very busy, but took time to introduce himself tell me that he would be with me soon. Not just waiting. Seems that the training here is what it needs to be. I am in the construction busniness and care salesman and construction people can have a "bad reputation". Our company is changing that image and it is clear so is this one. Thanks J.Smith Myersville Md. More

Love my '15 Highlander Joe Newman and Chris Santiago made my recent purchase at Darcars a fun and satisfying experience. Got a good deal on a great vehicle and Joe has made Joe Newman and Chris Santiago made my recent purchase at Darcars a fun and satisfying experience. Got a good deal on a great vehicle and Joe has made sure everything has been taken care of to my satisfaction. Go see Joe for your next Toyota purchase. More