DARCARS Toyota of Frederick
Frederick, MD
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Patrick Lockett helped us with the purchase of our Scion. He was extremely pleasant, professional and courteous. He went out of his way to make us feel comfortable with the whole process. He was extremely pleasant, professional and courteous. He went out of his way to make us feel comfortable with the whole process. More
From the moment I met Sales Representative Mike Slick, I felt that he was genuinely interested in trying to get me into the right vehicle I cam searching for. felt that he was genuinely interested in trying to get me into the right vehicle I cam searching for. More
Darcars gave me a good price for my trade and worked exceptionally hard to get the new vehicle I was looking for at a great price. Overall, a great buying experience! exceptionally hard to get the new vehicle I was looking for at a great price. Overall, a great buying experience! More
Daniel was friendly and courteous and very patient with my questions as a female buyer. Both my husband and I were very pleased with his customer care at that time and over the years since our purchase. W my questions as a female buyer. Both my husband and I were very pleased with his customer care at that time and over the years since our purchase. We would certainly look for him as our salesman in the future and recommend him to others. Thanks Daniel! More
Wow....what a great car purchase experience!! Rob Harley made this process fun and stress free!! And Mike O'Brien was fabulous in the finance process!! Great job guys!! I will be a repeat customer - due to made this process fun and stress free!! And Mike O'Brien was fabulous in the finance process!! Great job guys!! I will be a repeat customer - due to the attention to detail for GREAT customer service!! Rob moved all of our stuff from our traded in car to the new one even buckled in my daughters carseat!! More
Krea Yeager was the first point of contact I had with DARCARS of Frederick, and my very positive experience with her by phone convinced me this was the dealership I wanted to work with even though I subs DARCARS of Frederick, and my very positive experience with her by phone convinced me this was the dealership I wanted to work with even though I subsequently located the car I had been seeking at another dealer in the area. Krea's knowledge of the car I was interested in, a 2013 Avalon Premium, and warm personality and sense of humor immediately drew me to her. Throughout the process of buying the car, Krea maintained contact, provided excellent customer service, and, especially on the day I was at the dealership to buy the car, did everything she could to accommodate me. I have rarely had such a pleasant experience purchasing a new car; Krea made it an easy and truly enjoyable experience. I would highly recommend her as a salesperson and DARCARS as a dealership to others interested in Toyotas! More
No pressure, highly responsive on Internet queries, and folks with lots of patience to explain various buying/financing options. The facility too is very clean, no clutter, and well designed. folks with lots of patience to explain various buying/financing options. The facility too is very clean, no clutter, and well designed. More
Because I had an excellent experience and Jason helped me out a lot! I had a great buying experience and loved the car I selected! Thanks DarCars Toyota! out a lot! I had a great buying experience and loved the car I selected! Thanks DarCars Toyota! More
My wife and I were in the market for a mini-van or SUV. I will say that buying a new car is something I dreaded doing. It wasn't on my list of "fun things to do"! After visiting another dealer (different m I will say that buying a new car is something I dreaded doing. It wasn't on my list of "fun things to do"! After visiting another dealer (different manufacture), spending 3 hours there with no results, I checked out Darcars Toyota Frederick's web site. I requested an Internet price and received it within minutes. A few days later we visited the dealer after dinner. Locoe greeted us once we arrived. We told him that we had received an inter-net price on a Sienna and that we had figured out what we could afford. Locoe never once tried to put us in a vehicle we weren't comfortable buying! We test drove the Sienna and returned to the dealership to work out the details. Everyone, from the finance person (Jesse Torreyson) to the sales manager (Sasan Nevai) were outstanding! The wanted us to feel comfortable about our purchase, as much as we did. If you're looking for a high pressure, "what can we do to put you in a car today?" type of dealer, this is not the place. We are very pleased with our purchase. We enjoyed buying the vehicle and without question, we would buy from them again. More
My wife and I were very pleased with John and Chris' willingness to work under our constrained time. Neither were pushy and we couldn't have asked for a better overall experience. willingness to work under our constrained time. Neither were pushy and we couldn't have asked for a better overall experience. More