
DARCARS Toyota of Frederick
Frederick, MD
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No pressure, highly responsive on Internet queries, and folks with lots of patience to explain various buying/financing options. The facility too is very clean, no clutter, and well designed. folks with lots of patience to explain various buying/financing options. The facility too is very clean, no clutter, and well designed. More
Wow....what a great car purchase experience!! Rob Harley made this process fun and stress free!! And Mike O'Brien was fabulous in the finance process!! Great job guys!! I will be a repeat customer - due to made this process fun and stress free!! And Mike O'Brien was fabulous in the finance process!! Great job guys!! I will be a repeat customer - due to the attention to detail for GREAT customer service!! Rob moved all of our stuff from our traded in car to the new one even buckled in my daughters carseat!! More
Because I had an excellent experience and Jason helped me out a lot! I had a great buying experience and loved the car I selected! Thanks DarCars Toyota! out a lot! I had a great buying experience and loved the car I selected! Thanks DarCars Toyota! More
My wife and I were in the market for a mini-van or SUV. I will say that buying a new car is something I dreaded doing. It wasn't on my list of "fun things to do"! After visiting another dealer (different m I will say that buying a new car is something I dreaded doing. It wasn't on my list of "fun things to do"! After visiting another dealer (different manufacture), spending 3 hours there with no results, I checked out Darcars Toyota Frederick's web site. I requested an Internet price and received it within minutes. A few days later we visited the dealer after dinner. Locoe greeted us once we arrived. We told him that we had received an inter-net price on a Sienna and that we had figured out what we could afford. Locoe never once tried to put us in a vehicle we weren't comfortable buying! We test drove the Sienna and returned to the dealership to work out the details. Everyone, from the finance person (Jesse Torreyson) to the sales manager (Sasan Nevai) were outstanding! The wanted us to feel comfortable about our purchase, as much as we did. If you're looking for a high pressure, "what can we do to put you in a car today?" type of dealer, this is not the place. We are very pleased with our purchase. We enjoyed buying the vehicle and without question, we would buy from them again. More
My wife and I were very pleased with John and Chris' willingness to work under our constrained time. Neither were pushy and we couldn't have asked for a better overall experience. willingness to work under our constrained time. Neither were pushy and we couldn't have asked for a better overall experience. More
Both Mike and Jim were awesome! They were incredibly helpful! I told them where I wanted to be and they got me there with no issues at all. Highly recommend both of them! helpful! I told them where I wanted to be and they got me there with no issues at all. Highly recommend both of them! More
When I walked into Frederick Toyota Dealership I was greeted and welcomed. My dad came alone with my fiancée and I. We asked for Jessie Torreyson, he remembered my dad and welcomed us. Jessie is a very greeted and welcomed. My dad came alone with my fiancée and I. We asked for Jessie Torreyson, he remembered my dad and welcomed us. Jessie is a very nice guy he then introduced us to Ken Daniels, Ken does an awesome job at connecting with his customers like he did with us. He definitely know what hes doing and is a great sales man. I later on meet with James "Mike" Obrien who took care of the financial papers for me, he also welcomed us like others, he is a very funny guy too, I had an amazing experience with all the people at Toyota and i got a 2013 Toyota Camry out of it. I love my Camry its the best car I ever had. Thank you all for your outstanding customer service. More
Lacoe and the other staff members that I worked with were fantastic. I felt very relaxed and comfortable at Darcars of Frederick. They were determined to get me in the car at the price I felt was within my fantastic. I felt very relaxed and comfortable at Darcars of Frederick. They were determined to get me in the car at the price I felt was within my budget. Never did I feel pressured or stressed. Truly this was on of the best if not the best experience I have ever had buying a car. Thank you to the entire staff at Darcars, especially Lacoe Alltop!!!! Thank you. Tom L. More
Jason Vaughn was patient, knowledgeable and very efficient. The overall buying experience was the best I've had anywhere. Both Jason and our finance representative truly had our best interest in m efficient. The overall buying experience was the best I've had anywhere. Both Jason and our finance representative truly had our best interest in mind and did everything they could to stay within our parameters and helped us get the best possible value for our money. More
Patrick Lockett and Chris Santiago gave the best professional and personalized that I have received from any auto dealer. I would recommend this dealership to anyone considering a new or previously professional and personalized that I have received from any auto dealer. I would recommend this dealership to anyone considering a new or previously owned vehicle. I would especially recommend Patrick Lockett in sales, for his knowledgable, friendly, and personalized customer service. More