
DARCARS Toyota of Frederick
Frederick, MD
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We have been coming to Darcars Toyota in Frederick for over 15 years and have never had a bad experience. This time was not different. From the appraisal process with Patrick, to the sales with Lacoe and over 15 years and have never had a bad experience. This time was not different. From the appraisal process with Patrick, to the sales with Lacoe and Sasan to the finance department with Jesse - it was a painless and pleasant experience. Patrick graciously passed us on to new sales to Lacoe who could not have been more pleasant and easy to work with. He didn't pressure me or overwhelm me, he was patient as I struggled with which vehicle I wanted to test drive and ultimately buy, and he worked with us to get the process going quickly so we could get back to our kids at home in record time for a two vehicle purchase! Sasan was good-natured and terrific at explaining the bells and whistles on our vehicles. Not that the beautiful Avalon hadn't already worked its way into my husband's heart, but the time Sasan took to show him all of the features of the new Avalon sealed the deal! And Jesse managed to get us through finance faster than we ever have! He was competent, good-humored and polite. We appreciated being treated so respectfully as faithful, loyal Toyota customers and would highly recommend this dealership to anyone looking for a vehicle. We love the Toyota brand and being part of the Darcars extended family is where we plan to stay. Thank you to everyone at Darcars Frederick! More
Everybody was friendly, and the process moved along smoothly and quickly. There were some scratches on the car and a small tear in the overhead that were fixed with no problem. smoothly and quickly. There were some scratches on the car and a small tear in the overhead that were fixed with no problem. More
Used car sales person, Patrick Lockett, was very friendly and knowledgeable. He was very laid back and did not pressure me in any way...which was greatly appreciated. I purchased a used RAV4 and felt like and knowledgeable. He was very laid back and did not pressure me in any way...which was greatly appreciated. I purchased a used RAV4 and felt like both Patrick and his manager were very willing to work to get me the out the door price I needed. I would highly recommend Patrick if you are in the market for a used car and do not want someone who is going to try the hard sell with you. More
I honestly have never had so much fun spending $24, 000 in my life. The experience was EXCELLENT. When I walked into this dealership I instantly felt like I was part of the family. Chris and Lacoe where gr in my life. The experience was EXCELLENT. When I walked into this dealership I instantly felt like I was part of the family. Chris and Lacoe where great people to deal with. I would recommend Darcars Toyota of Fredrick to anyone looking for a new car. I would also tell them to ask for lacoe for sales and chris for finance. Oh and by the way I LOVE my new corolla!!!!! More
I do not enjoy buying cars but my experience with Darcars of Frederick made it a more palatable experience. They listened and responded to what I was looking for both in a vehicle and financially. Their se of Frederick made it a more palatable experience. They listened and responded to what I was looking for both in a vehicle and financially. Their service and responsiveness was great! They made something I dread doing much better and I'm very happy with my new car. More
I bought my 2010 Rav-4 from Daniel Tablah and he gave me exceptional service. When I decided to trade it in I made sure I went back to him. He went out of his way to help me find what I wanted and take care exceptional service. When I decided to trade it in I made sure I went back to him. He went out of his way to help me find what I wanted and take care of my needs. Daniel gave me truly exceptional service and I would go back to Darcars for my next vehicle just because of him. Thanks for your great service Ruth Yingling More
This was the best car shopping experience I have ever had, thanks to Krea Yeager and the rest of the staff at Darcars Toyota of Frederick. I was dreading the hassle of finding the right car for me but I had, thanks to Krea Yeager and the rest of the staff at Darcars Toyota of Frederick. I was dreading the hassle of finding the right car for me but I found the car that suited my needs quickly and drove it home. I had a very fantastic experience at this dealership and I would recommend it to anyone ever buying in Frederick! The customer service is exceptional!! More
Wow ! This was a great experience working with darcars Toyota and TIM DOTSON . Tim was the sole reason I chose Toyota Avalon over Hyundai Azera . He was kind , courteous , and friendly I recommend him to Toyota and TIM DOTSON . Tim was the sole reason I chose Toyota Avalon over Hyundai Azera . He was kind , courteous , and friendly I recommend him to anyone. Also he is a veteran so be sure to thank him for his patriotic duty. More
Closest dealership to home. Salesman (John Kutchak), Sales Manager (Sasan Nevai)and Chris Santiago (Finance) were very professional and polite. DarCars Frederick was not the initial dealership out of ov Sales Manager (Sasan Nevai)and Chris Santiago (Finance) were very professional and polite. DarCars Frederick was not the initial dealership out of over a dozen contacted via email to offer a low price for the car we wanted but did ultimately match that price. Toyota incentive for the month was 0% financing and that helped seal the deal. An unexpected but nice touch was having the car presented with a full tank of gas. John gave us a good tour of the vehicle and its features, even showing my wife how to pair her phone to the bluetooth unit in the car. More
We just made our fourth Darcars purchase. We've We just made our fourth Darcars purchase. We've found that the manager has always been willing to match the best selling price we've found after We just made our fourth Darcars purchase. We've found that the manager has always been willing to match the best selling price we've found after researching prices at other dealerships in the area. Can't beat the friendly, low-key atmosphere. And we especially appreciated our most recent experience with Jesse Torreyson, the Darcar finance manager we worked with this last time around. When we explained at the outset that we didn't want to purchase any of the many extra protection options available (attractive as they might be), he did not apply any heavy-handed pressure to make us reconsider. How refreshing! Since the Prius is such a reliable car, (we've bought 3 over the years), our interaction with the service department has mainly been for "check-ups;" we've always been pleased with their workmanship and courtesy. Two thumbs-up for Darcars! More