DARCARS Toyota of Silver Spring

Unsurpassed Service!!!' Jose has always made me feel like I'm his only customer in a very busy service center. I have grown to believe and trust what Jose shares about the ne Jose has always made me feel like I'm his only customer in a very busy service center. I have grown to believe and trust what Jose shares about the necessary services my Toyota may require. I have come to expect the same level of service bar none across the board from all Darcars staff. He certainly has set the bar high and for that I will continue to be a patron of DarCars as I have since 2001. Do yourself a favor and ask for Jose when at DarCars on Silver Spring. More

Awesome experience from an experienced car guy. Having been in the car business for 15 years as a salesperson and sales manager, I found myself on the other side of the transaction. I started lookin Having been in the car business for 15 years as a salesperson and sales manager, I found myself on the other side of the transaction. I started looking for dozens of car pages online and I visited many dealerships around the area. When I got to Darcars toyota, Desirea Martin, who I was very impressed with because of her professionalism and the right attitude to help. In any business or company, you will find good and bad people, but in this case she was truly a star. Save time and money and let her illuminate the way for you to own your next new or used car. She made the process very simple and straightforward in terms of getting the car and doing the finance aspect of the transaction. Thanks Desirea Martin for making me a proud owner of a new 2016 Toyota. More

OUTSTANDING CUSTOMER SERVICE!!! Although I wasn't in the market for aaToyota thanks to the OUTSTANDING CUSTOMER SERVICE OF Anthony Galloway I will be making a purchase very soon! He Although I wasn't in the market for aaToyota thanks to the OUTSTANDING CUSTOMER SERVICE OF Anthony Galloway I will be making a purchase very soon! He is very knowledgeable, attentive and patient and because of him...I'm really like the Toyota now! Thanks Anthony More

A positive experience Had a pleasant experience doing business with Mr. Edet Jones during my recent visit to your store. Mr. Jones and his manager Mr. Cooper were very prof Had a pleasant experience doing business with Mr. Edet Jones during my recent visit to your store. Mr. Jones and his manager Mr. Cooper were very professional and personable. I will definitely recommend these gentlemen and Darcars Toyota Rockville to prospective buyers. More

Mi expireans at the dilership. I am uzing this dilership for many yers and i am wery happy with the expireans at the dilership. Speshial thanks to Alex Klopouh.He I am uzing this dilership for many yers and i am wery happy with the expireans at the dilership. Speshial thanks to Alex Klopouh.He is the best pofecionae i ever had deel with. Wery novlejebl,polite,smart,respectful salsman.Thank you wery mach,with respect ,ILYA RUBALSKY. More

'service'? not so much If service after the sale is important to you, do not consider buying a car from this dealership for even ONE minute. I have a 2003 Prius, and it's th If service after the sale is important to you, do not consider buying a car from this dealership for even ONE minute. I have a 2003 Prius, and it's the second car I've bought here. The check engine light came on, and when I called to schedule a service appointment they told me a week and a half later was the SOONEST they could see me. They said that as long as the light's steady and not flashing things are fine, but if it starts flashing pull over immediately. Luckily the light stayed steady. When I brought the car in, they told me (after I had been there for more than two hours) that they couldn't fix the car because they didn't have the part in stock. I asked how that could be, considering they're a dealership and they said they don't have space to keep all parts in stock. I made an appointment to come back for a second time, which was today, sept 24. THEY DID NOT HAVE THE PART. The service representative (and I use the term loosely) placed the order for the part, but did not bother to check to make sure the part was, y'know, actually in stock. I spoke to,the dealership manager on duty. He did make an offer that they would come to my home and pick up my car and repair it, but with the length of my commute and the time I would get back home that wasn't feasible. I asked for the name and phone number of the district manager responsible for the dealership. The manager's response? He couldn't give that information to me because it's 'against policy.' YOU HAVE BEEN WARNED. BUY AT YOUR OWN RISK. P.S. I want people reading this to know that when I receive excellent customer service I ask to speak to the manager of the person who has provided that service so I can commend them. I am not someone who is limited to complaints only. More

Quality service and experience After visiting multiple locations in the Montgomery Country area, I was relieved to finally find Jose. Although the DARCARS Toyota of Silver Spring lo After visiting multiple locations in the Montgomery Country area, I was relieved to finally find Jose. Although the DARCARS Toyota of Silver Spring location is VERY busy and chaotic, Jose remained calm and friendly the whole time. He helped to understand my situation, and get me what I needed in a timely fashion (one day turnaround). I would highly recommend working with him for your service needs. I will be going back to see him again. More

service on 6/28 and purchase of car for son Service from Jose Adon was great. He always kept us informed on updates. Would go back.. Purchased a car for son Ethan has been great to work with we Service from Jose Adon was great. He always kept us informed on updates. Would go back.. Purchased a car for son Ethan has been great to work with we have gotten 2 cars from him.. Thanks for the great attitudes from both guys we will definitely returned More

Excellent Service Being a woman and not knowing much about cars, Jose was able to explain to me and help me understand the type of service that my car would need. He ha Being a woman and not knowing much about cars, Jose was able to explain to me and help me understand the type of service that my car would need. He had great customer service skills and was able to make me feel comfortable with my car being serviced here. More

Another great car buying experience Kudos to Kourosh and Abbas for another great car buying experience. I enjoy buying cars in this dealership. They are friendly and always take care of Kudos to Kourosh and Abbas for another great car buying experience. I enjoy buying cars in this dealership. They are friendly and always take care of the customer. Highly recommended! More