DARCARS Toyota of Silver Spring

I love my new Toyota Corolla. I just wish that it same with a Sunroof & Cloth seats. Only the leather interior comes with sunroof, but other than that, I had an excellent experience, and most of all I lo with a Sunroof & Cloth seats. Only the leather interior comes with sunroof, but other than that, I had an excellent experience, and most of all I love my new Toyota. This is my second purchase from DARCARS of Silver Springs within the last 11 years. They're good. More

DarCars toyota salesman service was exceptionally well. Clarance Green was a big help during the whole process along with the manager Don. I purchased a 2013 Scion FR-S and it was a great customer experie Clarance Green was a big help during the whole process along with the manager Don. I purchased a 2013 Scion FR-S and it was a great customer experience for buying my first car. More

Avoid DARCARS Toyota Used Vehicles. Agreed to various terms on a vehicle - price, financing, and lease turn-in - via email with Darryl A. Jefferson and we scheduled a time for the transaction. Admittedl terms on a vehicle - price, financing, and lease turn-in - via email with Darryl A. Jefferson and we scheduled a time for the transaction. Admittedly, an email agreement in which the "Certified Sales Consultant" states, " All that sounds like it should not be a problem" is not a contract, nor is it binding. However, upon reaching the dealership, none of the three agreed to terms were honored. Of course, Darryl begged off blaming Toyota and his management. When I asked to speak with a decision maker, DARCARS Toyota Used Vehicles management accused me of being unwilling to negotiate, calling our email correspondence and agreement, "a set of demands." Shame on me for being naive OR shame on them for not understanding that selling used cars is a commodity business in which you differentiate yourself based on relationships and customer service. Looks like CarMax or eBay motors gets my business. More

Durden was truely exception. I woke up in the middle of the night, having nothing to do, i decided to check out more functions of my samsung galaxy and found myself online checking on prices of cars i woul the night, having nothing to do, i decided to check out more functions of my samsung galaxy and found myself online checking on prices of cars i would love to own. I didnt have the intention of buying a car at that point but i got to build a car online and followed the steps described all through. By 8.30/ 9.00 in the morning, i received a call from someone in Darcars acknowleging my built car and inviting me to the office. Being a saturday, i chose to go have a look at the price range, BUT NO INTENTION OF BUYING. I was received by Manager Donald Moore but didnt remember the name of the person i spoke with on phone. He asked for my phone number, check their call records and told me it was Rod Durden. Durden was such a professional, made things look so easy and affordable. Despite being a new diplomat with no credit rating, Durden made me understand that Toyota could finance a car for me. I listened to all he had to say. I was offered 11% financing interest. Got to talk with Ji Kim in the Accounts Section and Manager Donald Moore, all of them nice pple. But all i was after was not to get carried away and leave their premises. When i finally did, i went talking to a colleague in Nigeria who last served here in the States and he informed me that the offer was great. He also confirmed that as a diplomat with no credit rating he also got 11% when he bought his cars some years back. When another colleague, still serving in the Embassy, told me he got 23% from Carmax, i immediately placed a call to Donald Moore, asked when they close for the day and that i was on my way to purchase the car. And that was it......from playing around with my galaxy to meeting Durden and buying a brand new, value for money Toyota. More

My wife and I purchased a Toyota Prius from Darcars Toyota of Silver Spring last week. Our sales rep was Darryl Jefferson and the manager we dealt with was Eric Johnson. Both of them are an asset to Toyota of Silver Spring last week. Our sales rep was Darryl Jefferson and the manager we dealt with was Eric Johnson. Both of them are an asset to Darcars and the follow up of the sales rep Darryl is the reason for this review. Most Dealerships take your money and run, but Darryl shined a light on our experience that set a new standard from the previous car purchases we have made. Darcars, I hope you are grooming him to be a future manager, because he represents your company well. I run my own successful business, but I can always use someone of his caliber. He is articulant, curtious, intelligent, and a definite gem to any growing business. His product knowledge and representation of Darcars was outstanding. My wife noticed a small scratch on the car a couple of days after the purchase and Darryl offered to pick our car up and leave his car for a few hours to have the Prius's scratch buffed at no cost. We even noticed the gas level increased when he returned. He truly gets customer service. I will be referring friends, family, and my entire 60 plus staff of employees to Darcars largely due to his single efforts and the entire Darcars experience. -Jim More

It was our first time to buy car from dealership and this was certainly the best car buying experience we have had ever. Thanks to Alex. My family and I were very pleased with speed and quality of the work. was certainly the best car buying experience we have had ever. Thanks to Alex. My family and I were very pleased with speed and quality of the work. Alex has taken into account all of our wishes and it was found that car we wanted. He paid attention to all my family, my wife and, even my two year old daughter. Left a very pleasant feeling of professional work done. This is really high quality service. The next car I will only buy from Alex. More

I heard about the dealer before I come, upon arrival I met a wonderful associate Mr. Amadou followed by Mr. Rodney from finance. They were the best package like my new 2013 camry. They make every thing sm met a wonderful associate Mr. Amadou followed by Mr. Rodney from finance. They were the best package like my new 2013 camry. They make every thing smooth and swift. Best life time experience. Because of these people, I already sent another friend to have the same ultimate shopping experience. Thanks Amadou & Rodney. More

My wife and I purchase a Prius from DARCARS Toyota Silver Spring this past Monday. I would like to say that the whole experience there was very positive. The customer service that we experienced was great Spring this past Monday. I would like to say that the whole experience there was very positive. The customer service that we experienced was great. All questions were answered and we were shown great patience with our questions about the prius model we were purchasing. I would like to thank Abdul Tabibi especially for his professionalism. He answered our questions in an informative manner and at no point did we feel pressured into something we didn't want. His customer service is unparalleled, he got us a great price, he bent over backwards to accommodate us and ensure that we were 100% satisfied...We would also like to thank very much John Desouza who was great in explaining the different financial options to us and making that paperwork part of our experience painless and pleasurable. Lastly we like to thank Amadou Bah for his great attitude and providing great service to us….All in all, best car buying experience we have ever had! We will gladly recommend DARCARS Toyota Silver Spring …. Luis Tassara & Carla Romano More

I had a wonderful experience buying my car from Darcars Toyota in silver spring. Rod Durden assisted me with providing all the required information I wanted and asked for. The pricing was straight forward. Toyota in silver spring. Rod Durden assisted me with providing all the required information I wanted and asked for. The pricing was straight forward. No tricks played. I was never rushed to make a decision like many other sales people out there. I am impressed with how Rod was able to assist a lot of customers in a timely and professional manner. He made sure every thing was taken care of even thought it was very late in the night and left home only after making sure that finance department received my paper work. Finance Manager John Desouza did an excellent job in making the paper work process as quick and painless as possible as it was already an exhausting evening for me. Next day both John and Rod followed up with me to make sure everything is alright and quicken the process of having accessories installed on my new Camry. It was a wonderful experience. I would definitely recommend Darcars Toyota Silver Spring to my friends. I would highly recommend speaking to Rod Durden as he will make sure you have a great car buying experience. More

Alex provided the greatest service I can expect from a professional. He is very knowledgeable about the Toyota cars and he explained everything in detailed. After we were done I didn't even have any quest professional. He is very knowledgeable about the Toyota cars and he explained everything in detailed. After we were done I didn't even have any questions for since he was so detailed about everything. If I will ever have to buy a another car again he would be the person I would go to and recommend him to others. More