
DARCARS Toyota of Silver Spring
Silver Spring, MD
Filter Reviews by Keyword
By Type
Showing 683 reviews
Over the years, we bought 3 Toyotas at Darcars at Silver Spring. All three were sold to us by Alex Klopouh and by now he has become for us the highest authority on Toyota sales. That is why, when Alex call Spring. All three were sold to us by Alex Klopouh and by now he has become for us the highest authority on Toyota sales. That is why, when Alex called us on the phone and told about the 2013 Memorial Day sales, we listened. I should mention that in May 2013 we were very happy with our 2009 Camry Hybrid and had no intention to buy another car for a year or two. Of course, we would be happier had our car had a rear-view camera, fog lights, and other goodies, but we thought we could not afford such luxury yet. Nevertheless, we did listen to Alex when he called and told us about the outstanding incentives of the sale. He persuaded us to trade our 2009 Camry Hybrid for PRACTICALLY FREE 3-YEAR LEASE of 2013 Toyota Hybrid XLE which had all bells and whistle possible, including even remote engine starter (which would make our morning commute to work in winter and afternoon commute from work in summer much more pleasurable - if you live in Baltimore you know what I am talking about!) Alex's phone call reached us out of town, during our long weekend vacation. Without second-guessing Alex, we interrupted our vacation and rushed to Darcars Toyota. And we were happy we did so, because the number of available cars, on the last day of the sale, was shrinking every hour. Luckily, we found our Barcelona Red 2013 Camry Hybrid XLE and drove it home admiring its riding qualities and controls. Mr. John Desouza was as wonderful in explaining financial options to us as Mr. Alex Klopouh was in explaining advanced features of our new car. As a result, the whole process of purchasing another new car at Darcars Toyota was painless and satisfying. Thank you very much, Alex and John! Keep great job, Darcars Toyota of Silver Spring! More
I was referred to Rod Durden by my sister, who purchased a new Toyota vehicle from him last year. Rod proved to be a straight shooter, very personable and knowledgeable. I see why he achieved so many sales a new Toyota vehicle from him last year. Rod proved to be a straight shooter, very personable and knowledgeable. I see why he achieved so many sales awards from DARCARS. I received the price I wanted with Rod's able assistance and purchased the vehicle the same day I received his price quote. Unlike other dealers, I did not feel a need for an email confirmation on the price offer. My intuition proved correct. Based on my experience, I would not hesitate to recommend Mr. Durden to family and friends. More
Darryl Jefferson made our used car purchase experience almost flawless. He met and exceeded all of our expectations. We feel that we received a fair price, excellent service, and personalized attention th almost flawless. He met and exceeded all of our expectations. We feel that we received a fair price, excellent service, and personalized attention throughout the process. There was some work that needed to be done on the car that we purchased, and Darryl streamlined that process for us. There was a miscommunication in the service department that led to a one day delay. Without being asked, Darryl came in on his day off and managed every aspect of the repairs that were part of our sales contract. He made sure everything was perfect for us. His character is of the highest quality, and he delivers on his promises. I would recommend Darryl Johnson to anyone looking to buy a car. More
This is my second time to purchase a Toyota from Darcars Silver Spring. And Mr. Rod Durdon got another deal for me today, this time is a pre-owned Toyota though, as always he presented a professional and sa Silver Spring. And Mr. Rod Durdon got another deal for me today, this time is a pre-owned Toyota though, as always he presented a professional and satisfying buying experience. Wish every sales would be like him. Looking forward to doing business again with Darcars. More
I recently bought a used car this past Memorial Day and had a great experience working with Kadeem Rogers, a certified used car consultant. He was extremely knowledgeable about the cars available and I nev had a great experience working with Kadeem Rogers, a certified used car consultant. He was extremely knowledgeable about the cars available and I never felt pressured to make an immediate decision (a feeling that I felt frequently at other car dealerships). Instead he helped to guide us through the selection process and also got us a great deal that we were very pleased with. Kadeem also took it upon himself to help hand wash the cars that were in front of ours so we could get out of there faster. His hard work paid off and we left as very happy customers who are likely to return in the future. Overall, our experience at Darcars Toyota Silver Spring went very well and I would recommend Kadeem to anyone looking to buy a used car! More
These guys Abdul Tabibi, Sesan Oludayo and Ji Kim they are very nice, friendly. They helped us a lot! My family and I, we do really appreciate that! Thanks a lot for your help!!! And we wish you guys all are very nice, friendly. They helped us a lot! My family and I, we do really appreciate that! Thanks a lot for your help!!! And we wish you guys all the BEST!!! More
I recently bought a certified pre owned car from DARCARS Toyota. This was the first time I have ever bought a car from a dealership and it was a stress-free experience. It being Memorial Day weekend, ther Toyota. This was the first time I have ever bought a car from a dealership and it was a stress-free experience. It being Memorial Day weekend, there was tons of inventory on the lot and Darryl Jefferson helped us to narrow down our choices. He showed us some options, let us test drive the ones we wanted to, and then gave us our space to make a decision - or not. There was no pressure. After we went away and made a decision, he and his manager worked with us to get a price we were happy with. We drove off the lot that day with our shiny new car. All in all a pain-free car buying experience and I would highly recommend Darryl. More
Had a great car buying experience here. The car salesman, Amadou Bah, went above and beyond what expected. He was very straight forward with the pice and what to expect from each model. He came in on his day Amadou Bah, went above and beyond what expected. He was very straight forward with the pice and what to expect from each model. He came in on his day off to take care of me at the dealership. Not only he came during his off days he even came in 4 hours early to prep my car and get it ready for me to take it off the lot. Customer service surpasses anything I have ever seen. More