DARCARS Toyota of Silver Spring

When I bought the 2010 Corolla from this dealer, there were some scratches on the passenger side door. I asked AJ if this can be fixed, he said "Absolutely, I will make an appointment with the service dep were some scratches on the passenger side door. I asked AJ if this can be fixed, he said "Absolutely, I will make an appointment with the service department for you". 4 days passed by and no call from him, so I called and asked him if he can get me an appointment for the buffing. He said he will call me back and he never did. I called him back again after 8 days later and he said he will get back to me. Finally he did and fixed an appointment for buffing the passenger side door on June 29th at 9:00am. I went the service center and found out there were no appointment made for me. I went to him and asked him what's going on. He told me he has fixed the appointment with other vendor to do the job and will take all day. I left the car and when I went to pick it up, I found the scratches were not removed. AJ told me he will give me a touch up paint next day to paint it up. No news from him for the touch up paint. This is ridiculous and the sales rep is the worse nightmare of my life. Please don't go to this dealer. More

When I came to DarCars in September 2011 to replace my very old Volvo sedan, I had a good idea what I was looking for. With the help of Ricky Zollicoffer, I found exactly the most appropriate car for my n very old Volvo sedan, I had a good idea what I was looking for. With the help of Ricky Zollicoffer, I found exactly the most appropriate car for my needs -- in about 10 minutes. Ricky helped me understand the features of the 2009 Matrix that I'd chosen, guided me patiently on my nervous test drive, and navigated me through all the paperwork of buying a car. Not only is Ricky extremely well informed and helpful, but his kindness and sincerity show that he goes more than the extra mile in dealing with customers. In subsequent months, each time I've come in for service, Ricky calls me by name and enquires about my family and my professional activities. While I've had excellent experience at DarCars Silver Spring, from the financial staff to the service technicians, Ricky stands out as an unusually fine ambassador for the company. He genuinely understands customer service and could serve as a model for any company in the country. Congratulations to DarCars of Silver Spring for finding this gem! More

Great customer service,professional,straightforward and explicit.If you need to buy a car, go and see him.I will recommend Darcars and Mr Constantin to all my friends and family.Thanks Darcars for having a explicit.If you need to buy a car, go and see him.I will recommend Darcars and Mr Constantin to all my friends and family.Thanks Darcars for having a such employee. More

I have visited the Silver Spring location for my oil changes and other services. Mrs Lorrine Coleman-Ross has been consistently helpful, patient and informing. She has a strong knowledge base regardin changes and other services. Mrs Lorrine Coleman-Ross has been consistently helpful, patient and informing. She has a strong knowledge base regarding her work. I trust her recommendations and I look for her each time I come in for service. More

I was very impressed by the qualified service provided by Rod Durden. He is a very responsible person who tried his best to help his customers in many aspects. He is very professional in his business, and ve Rod Durden. He is a very responsible person who tried his best to help his customers in many aspects. He is very professional in his business, and very helpful to his new and old customers in many ways including car purchase, car deal, and even car maintains. I strongly recommend this wonderful dealer. More

Starting the day i went to DARCARS trough the last day of paper work, he helped me with everything with full of patience and professional approach . He answered all my questions and concerns .I will definite paper work, he helped me with everything with full of patience and professional approach . He answered all my questions and concerns .I will definitely be the straight agent of DARCARS Toyota because I myself is in service industry. More

alfred was very good. the managers were also very good. i will definitely recommend the dealership to friends and family, and of course i will be back to your dealership for my next toyota. will definitely recommend the dealership to friends and family, and of course i will be back to your dealership for my next toyota. More

Rod is great sales persons with a key emphasis on customer satisfaction. He ensured my satisfaction with the deal and was very help in all aspects of closing the deal. customer satisfaction. He ensured my satisfaction with the deal and was very help in all aspects of closing the deal. More

Thanks to Emmanuel Maduechesi at DarCars Toyota Silver Spring, I'm the proud owner of a 2011 Mazda CX-7. Emmanuel made me feel comfortable and at ease from the moment that I walked on the lot. He was v Spring, I'm the proud owner of a 2011 Mazda CX-7. Emmanuel made me feel comfortable and at ease from the moment that I walked on the lot. He was very pleasant, friendly, professional, intuitive and attentive. I told him what price range I was looking for and at the time wasn't sure what type of vehicle I wanted, but was certain that I wanted something that would give me good highway gas mileage, preferably a 4 cylinder vehicle that had ample leg and head room and a sunroof! Emmanuel said no problem, we have the perfect vehicle for you. He went out of his way to ensure that I left Darcars, as a satisfied customer. Kudos to Emmanuel. He is by far, the best sales consultant that I've ever had the pleasure of doing business with! I will gladly send referrals his way and look him up for future purchases. Blanche T. Very Satisfied Customer More

Just bought a new Rav 4 and Rod Durden was very kind, attentive, and professional. He beat 2 other dealerships' deals and got the car I wanted for an excellent price ! Highly recommend working with him. attentive, and professional. He beat 2 other dealerships' deals and got the car I wanted for an excellent price ! Highly recommend working with him. I also like MARK in PARTS dept. He goes beyond his job duty. More