DARCARS Toyota of Silver Spring

Emmaneul Maduechesi was the agent that sold me the 2011 Sienna. he is excellent and trust worthy. this is my second car i am buying from this dealer ship. I already had a camry from them and used it for 7 Sienna. he is excellent and trust worthy. this is my second car i am buying from this dealer ship. I already had a camry from them and used it for 7 years before selling it. More

Christopher Noell gave me excellent service. He makes you want to go to DarCars anytime. He repaired a couple of rear bumber panels on the sides of my car in a couple of minutes and charged me nothing. He tr want to go to DarCars anytime. He repaired a couple of rear bumber panels on the sides of my car in a couple of minutes and charged me nothing. He treated me well. Service like that will make you come back for sure. Thank you, Mr. Noell, very much. More

When I bought the 2010 Corolla from this dealer, there were some scratches on the passenger side door. I asked AJ if this can be fixed, he said "Absolutely, I will make an appointment with the service dep were some scratches on the passenger side door. I asked AJ if this can be fixed, he said "Absolutely, I will make an appointment with the service department for you". 4 days passed by and no call from him, so I called and asked him if he can get me an appointment for the buffing. He said he will call me back and he never did. I called him back again after 8 days later and he said he will get back to me. Finally he did and fixed an appointment for buffing the passenger side door on June 29th at 9:00am. I went the service center and found out there were no appointment made for me. I went to him and asked him what's going on. He told me he has fixed the appointment with other vendor to do the job and will take all day. I left the car and when I went to pick it up, I found the scratches were not removed. AJ told me he will give me a touch up paint next day to paint it up. No news from him for the touch up paint. This is ridiculous and the sales rep is the worse nightmare of my life. Please don't go to this dealer. More

Great customer service,professional,straightforward and explicit.If you need to buy a car, go and see him.I will recommend Darcars and Mr Constantin to all my friends and family.Thanks Darcars for having a explicit.If you need to buy a car, go and see him.I will recommend Darcars and Mr Constantin to all my friends and family.Thanks Darcars for having a such employee. More

When I came to DarCars in September 2011 to replace my very old Volvo sedan, I had a good idea what I was looking for. With the help of Ricky Zollicoffer, I found exactly the most appropriate car for my n very old Volvo sedan, I had a good idea what I was looking for. With the help of Ricky Zollicoffer, I found exactly the most appropriate car for my needs -- in about 10 minutes. Ricky helped me understand the features of the 2009 Matrix that I'd chosen, guided me patiently on my nervous test drive, and navigated me through all the paperwork of buying a car. Not only is Ricky extremely well informed and helpful, but his kindness and sincerity show that he goes more than the extra mile in dealing with customers. In subsequent months, each time I've come in for service, Ricky calls me by name and enquires about my family and my professional activities. While I've had excellent experience at DarCars Silver Spring, from the financial staff to the service technicians, Ricky stands out as an unusually fine ambassador for the company. He genuinely understands customer service and could serve as a model for any company in the country. Congratulations to DarCars of Silver Spring for finding this gem! More

I have visited the Silver Spring location for my oil changes and other services. Mrs Lorrine Coleman-Ross has been consistently helpful, patient and informing. She has a strong knowledge base regardin changes and other services. Mrs Lorrine Coleman-Ross has been consistently helpful, patient and informing. She has a strong knowledge base regarding her work. I trust her recommendations and I look for her each time I come in for service. More

I was very impressed by the qualified service provided by Rod Durden. He is a very responsible person who tried his best to help his customers in many aspects. He is very professional in his business, and ve Rod Durden. He is a very responsible person who tried his best to help his customers in many aspects. He is very professional in his business, and very helpful to his new and old customers in many ways including car purchase, car deal, and even car maintains. I strongly recommend this wonderful dealer. More

Starting the day i went to DARCARS trough the last day of paper work, he helped me with everything with full of patience and professional approach . He answered all my questions and concerns .I will definite paper work, he helped me with everything with full of patience and professional approach . He answered all my questions and concerns .I will definitely be the straight agent of DARCARS Toyota because I myself is in service industry. More

alfred was very good. the managers were also very good. i will definitely recommend the dealership to friends and family, and of course i will be back to your dealership for my next toyota. will definitely recommend the dealership to friends and family, and of course i will be back to your dealership for my next toyota. More

Rod is great sales persons with a key emphasis on customer satisfaction. He ensured my satisfaction with the deal and was very help in all aspects of closing the deal. customer satisfaction. He ensured my satisfaction with the deal and was very help in all aspects of closing the deal. More