DARCARS Toyota of Silver Spring
Silver Spring, MD
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When I walked into this Toyota dealership, I knew the model that interested me - a Venza. I also knew the colors and options I did not want. Tola was attentive and patient, explaining the various packa model that interested me - a Venza. I also knew the colors and options I did not want. Tola was attentive and patient, explaining the various packages. When I finally decided on a very unusual combination of options, Tola did her best to search other dealers to find the car for me. As I spent the next 2 weeks pursuing other car brands that interested me, Tola called and kept me informed of what was available. When I finally decided on a Venza, the color and options, she introduced me to Abdullah Tabibi and we quickly settled on a very good price for me. I since been back to the dealership several times and each time Tola has met me at the door and helped me with my transactions. More
During the 86 years of my life I drove ten vehicles that had minor or medium collisions (unregistered or unlicensed drivers, deer impact, or my faults.) The last damage to my Lexus by an unknown driver in a had minor or medium collisions (unregistered or unlicensed drivers, deer impact, or my faults.) The last damage to my Lexus by an unknown driver in a parking lot and its brepairs by Christopher Noel and staff at Toyota Darcars Body Shop in Silver Spring showed me how a wonderful, efficient and helpful individual can turn an unpleasant event to a pleasant encounter. Mr.Noel is the example of a pleasant, helpful, efficient and considerate indivual that makes you forget you have to pay deductible for an accident that is not your fault. More
The dealership was clean, well maintained and had a professional environment. All of the employees were polite and helpful; without being over bearing. All parts of the car buying experience went ver professional environment. All of the employees were polite and helpful; without being over bearing. All parts of the car buying experience went very smoothly, from deciding on the vehicle, options, financing, and even the paperwork. We will definitely be back and high recommend it to others. More
I dealt with Christopher Noell, Estimator for getting our Toyota Camry repaired this week. I found him to be extremely courteous, professional, and thorough in performing his duties. I had no knowledge ab Toyota Camry repaired this week. I found him to be extremely courteous, professional, and thorough in performing his duties. I had no knowledge about the estimates, before I took the car to Chris. He explained the procedure in detail and responded promptly, whenever I called him or met him in person. I wish, you hire more employees like Chris. Jagdish Mitter, 2300 Fairland Road, Silver Spring 20904 Tel: 301-384-1483 More
I received top notch service. Wonderful experience from the time I stepped in with my car to the day I picked up my car! Even included securing a rental! I would highly recommend this shop to anyone needin the time I stepped in with my car to the day I picked up my car! Even included securing a rental! I would highly recommend this shop to anyone needing service. Thank you so much for taking good care of me! More
I accidently damaged my right side external mirror when I drove too close to the garage door frame. Replacement of Right side mirror was performed to total satisfaction. It took only 2 days to get the part drove too close to the garage door frame. Replacement of Right side mirror was performed to total satisfaction. It took only 2 days to get the part and it took only 15 minutes to get it installed. Very satisified and staff was very courteous and friendly. More
Charles was very polite and professional. He was very attentive to what I wanted in the car and as well provided an excellent explanation for all of the features in the car. He negotiated the price to wh attentive to what I wanted in the car and as well provided an excellent explanation for all of the features in the car. He negotiated the price to what I wanted and made the car buying process stress free. Habass and Rodney were also very helpful and I was very pleased with the service I received at Darcars while I purchased my very first car: a 2011 Camry SE. More
I bought my first car and the customer service and information I received was excellent and made the process smooth and easy. Vincent was my sales rep and was very helpful and entertaining. I was able information I received was excellent and made the process smooth and easy. Vincent was my sales rep and was very helpful and entertaining. I was able get an in depth walkthrough of all of the features of my brand new prius which helped me a lot to know how everything works and not have to read the manual. Darcars is the right choice for first time buyers. More
I'm not the type to deal with sales people but Vincent made the whole deal quick and simple. No stress leaving the dealership and no worries about whether I bought the right car or not. I'm definitely goi made the whole deal quick and simple. No stress leaving the dealership and no worries about whether I bought the right car or not. I'm definitely going to have to recommend some of my friends and family member here. More
Nathan is a great employee and does much for the reputation of this dealership. He was very helpful, knowledgeable, and very willing to take time to answer all my questions and concerns. I am very p reputation of this dealership. He was very helpful, knowledgeable, and very willing to take time to answer all my questions and concerns. I am very pleased with the Tundra and the quality of the dealership as a whole. More