DARCARS Toyota of Silver Spring

This was third time I have used the bodyshop, and each time the experience has been better than the previous. They did everything they said they would...did it in the time they said...kept me informed a time the experience has been better than the previous. They did everything they said they would...did it in the time they said...kept me informed and made sure I was satisfied.....a genuinely pleasant customer experience.... I just retired from 36 yrs managing a service business....Chris is a guy I wish I had had on my team...keep up the great work. The only facet that didn't shine was the parking...crowded is an understatement More

These people are so sleazy that they will tell you anything just to secure a sale with you. They list cars they don't even have with prices almost too good to be true on autotrader.com and cars.com. Y anything just to secure a sale with you. They list cars they don't even have with prices almost too good to be true on autotrader.com and cars.com. You call and they assure you the car is available. They you drive all the way up there and they tell you they JUST HAPPENED to have sold the car MINUTES ago, but they have another one, same model, but twice the price. The clown I dealt with made me drive an hour to the dealership for nothing. I wanted to punch him in the face. By the way, 99% of the reviews here are posted by the same employees and are totally bogus. You can almost smell the salesman lingo in their fake reviews. Wanna see real reviews? go to yelp.com and do a search on these people. Avoid like the plague. More

Fast friendly service and purchased the car I wanted at a very discounted price. I brokered the deal for my new 2011 Camry SE V6 over the internet/phone and worked with Leo Bouchard of Darcars Toyota in Silv very discounted price. I brokered the deal for my new 2011 Camry SE V6 over the internet/phone and worked with Leo Bouchard of Darcars Toyota in Silver Spring. He was very enthusiastic about trying to earn my business and said he would beat any price on the car I wanted. Most Toyota dealerships I contacted barely gave me the time of day. Darcars Toyota of Silver Spring was one of two Toyota dealers in the DC/Baltimore metro area that called me back with an actual "Discounted Price" on a new Camry after an internet inquiry. Leo is bright, informative, articulate and knows his Toyota's. If you go see him tell him Dave recommended you and ask him about the chicken farmer a never judge a book by it's cover funny story. More

This was my first new car buying experience and I was dreading it. Based on a lifetime of stories about the nightmares of buying a new car and about car salesman in particular I was prepared for the wor dreading it. Based on a lifetime of stories about the nightmares of buying a new car and about car salesman in particular I was prepared for the worst having done all the homework beforehand I knew to do. I shopped several dealerships nearby but hadn't 'felt it' plus I couldn't find the car I wanted equiped and the color I wanted. That all changed when I contacted Darcars and met Leo. They had a huge selection and I found exactly what I was looking for literally right off the truck. And Leo made it all so smooth and easy patiently working with me for, no kidding, 8 hrs until everything was to my satisfaction. I knew what the vehicle and options should cost going in and Leo beat my expectations with no games even surpassing the Carmax price both on the vehicle and the trade in. The finance guy was super pulling no punches and service after the sale couldn't have been better. It was a bit of an extra drive for me to do business with Darcars but it was sure worth it! Thanks Darcars/Leo! More

When I walked into this Toyota dealership, I knew the model that interested me - a Venza. I also knew the colors and options I did not want. Tola was attentive and patient, explaining the various packa model that interested me - a Venza. I also knew the colors and options I did not want. Tola was attentive and patient, explaining the various packages. When I finally decided on a very unusual combination of options, Tola did her best to search other dealers to find the car for me. As I spent the next 2 weeks pursuing other car brands that interested me, Tola called and kept me informed of what was available. When I finally decided on a Venza, the color and options, she introduced me to Abdullah Tabibi and we quickly settled on a very good price for me. I since been back to the dealership several times and each time Tola has met me at the door and helped me with my transactions. More

The dealership was clean, well maintained and had a professional environment. All of the employees were polite and helpful; without being over bearing. All parts of the car buying experience went ver professional environment. All of the employees were polite and helpful; without being over bearing. All parts of the car buying experience went very smoothly, from deciding on the vehicle, options, financing, and even the paperwork. We will definitely be back and high recommend it to others. More

During the 86 years of my life I drove ten vehicles that had minor or medium collisions (unregistered or unlicensed drivers, deer impact, or my faults.) The last damage to my Lexus by an unknown driver in a had minor or medium collisions (unregistered or unlicensed drivers, deer impact, or my faults.) The last damage to my Lexus by an unknown driver in a parking lot and its brepairs by Christopher Noel and staff at Toyota Darcars Body Shop in Silver Spring showed me how a wonderful, efficient and helpful individual can turn an unpleasant event to a pleasant encounter. Mr.Noel is the example of a pleasant, helpful, efficient and considerate indivual that makes you forget you have to pay deductible for an accident that is not your fault. More

I received top notch service. Wonderful experience from the time I stepped in with my car to the day I picked up my car! Even included securing a rental! I would highly recommend this shop to anyone needin the time I stepped in with my car to the day I picked up my car! Even included securing a rental! I would highly recommend this shop to anyone needing service. Thank you so much for taking good care of me! More

I dealt with Christopher Noell, Estimator for getting our Toyota Camry repaired this week. I found him to be extremely courteous, professional, and thorough in performing his duties. I had no knowledge ab Toyota Camry repaired this week. I found him to be extremely courteous, professional, and thorough in performing his duties. I had no knowledge about the estimates, before I took the car to Chris. He explained the procedure in detail and responded promptly, whenever I called him or met him in person. I wish, you hire more employees like Chris. Jagdish Mitter, 2300 Fairland Road, Silver Spring 20904 Tel: 301-384-1483 More

I accidently damaged my right side external mirror when I drove too close to the garage door frame. Replacement of Right side mirror was performed to total satisfaction. It took only 2 days to get the part drove too close to the garage door frame. Replacement of Right side mirror was performed to total satisfaction. It took only 2 days to get the part and it took only 15 minutes to get it installed. Very satisified and staff was very courteous and friendly. More