DARCARS Toyota of Silver Spring

i had a great experience at darcars toyota of silver spring. the sales man that helped me named abdul karim was very helpful and patient with my many questions. i am very happy with the service and woul spring. the sales man that helped me named abdul karim was very helpful and patient with my many questions. i am very happy with the service and would recommend this location to anyone who is interested in purchasing a car. More

Mr.Karim made me feel comfortable when I came into the dealership. He answered every question I had or may have had. He was very friendly and I never second guessed having him help me find what I was look dealership. He answered every question I had or may have had. He was very friendly and I never second guessed having him help me find what I was looking for. He helped me find something that was in my price range that I was able to afford. Overall i recommend Mr.Karim to anyone that visits Darcars Toyota in Silver Spring,he will make your experience and enjoyable one. More

Mr. Abdul Karim was a very friendly, patient and well communicating person. He showed professionalism, listened well, was there to help and provided quality service, making us very comfortable and satisf communicating person. He showed professionalism, listened well, was there to help and provided quality service, making us very comfortable and satisfied with what we wanted. He was with me every step of the way through the whole car-buying experience and stuck with my buying plans. I had gone to 3 other dealerships that day before going to darcars and the sales men were all greedy, just wanting to convince the customer to buy something, not really make them happy. He was with me every step of the way in the whole car-buying experience and stuck with my buying plans More

Bryan was very professional. I appreciate his honesty from the time I contacted him until the delivery of the car. There were no issues with finding the car I wanted. Bryan walked me through every step f from the time I contacted him until the delivery of the car. There were no issues with finding the car I wanted. Bryan walked me through every step from the time I entered the dealership until the time I drove off with my car. Thank you Bryan! More

Do NOT visit this dealership. They overfilled my oil and caused serious engine damage and abdicated responsibility. This seriously shortened the life of my car. Unfortunately, this dealership cannot be tr caused serious engine damage and abdicated responsibility. This seriously shortened the life of my car. Unfortunately, this dealership cannot be trusted to give you complete and worry-free care. More

I will never do business with this autogroup again. The sales staff were unfriendly, and not genuine at all. I purchased a car under the false pretense that I was approved for financing. I put down $1200 a sales staff were unfriendly, and not genuine at all. I purchased a car under the false pretense that I was approved for financing. I put down $1200 as a down payment. After a month, I was notified that the financing fell through. When I returned the vehicle, the salesman stated that the car had to be inspected before they would issue a refund of down payment. I am still in the process of retreiving said funds. The salestaff has been very disrespectful and unprofessional. Steer clear of DARCARS!!!! More

By far the worst car dealership ever. I put a down payment of $1000 towards a new car that I wanted to order. Darcars thought they could find the exact car with the exact features that I wanted - so I payment of $1000 towards a new car that I wanted to order. Darcars thought they could find the exact car with the exact features that I wanted - so I gave them my deposit. A month later- they had made no progress in finding nor in ordering the car + features thaty I wanted. They then told me they could not ever get the car the way I wanted it... So I asked for my deposit back - they kept it an entire month after the deal was cancelled... I could not believe that they tied up my money for so long and were co uncaring about giving me my deposit back. I had given them $1000 becuase I was willing to buy a car from them... thank goodness that didn't happen. They were extremely uncaring and unkind and very poor business people as well. More

I had a very positive experience buying my first brand-new car at Darcars Toyota of Silver Spring. I came in to test-drive a RAV4, looking for a very specific combination that is usually a special brand-new car at Darcars Toyota of Silver Spring. I came in to test-drive a RAV4, looking for a very specific combination that is usually a special order. About a month later, I was contacted by Ray Alvarez that the car I had wanted was on their lot. There was no pressure to buy it (even though it was special ordered the way I had wanted), and I was offered a good deal on it with some extras added as well a good financing rate. After initially signing to buy, I got cold feet when I got home, and I asked for another week to decide. It was no problem to withdraw my initial contract (I had not yet picked up the car), and without any pressure from Darcars (even though it was the end of the month), I came back the next week and signed again when I was ready. Instead of intimidating sales pitches with an undertone of urgency to seal the deal, I appreciated the honest and laid-back approach that I received at Darcars, especially from Ray Alvarez. More

What excellent experience! I went in on a Saturday looking for a new RAV4. I felt no pressure from anyone there at anytime. I knew what I wanted to pay, and Brian (Sales) and Ethan (GM)worked with me looking for a new RAV4. I felt no pressure from anyone there at anytime. I knew what I wanted to pay, and Brian (Sales) and Ethan (GM)worked with me to get to my price and gave me a great price on my trade in. I would highly recommend DARCARS. More

Having had all negative experiences with dealerships prior, my wife and I entered into this dealership with our guard up. Once we met Jonathan, it all changed. Between test driving the vehicle, negotiat prior, my wife and I entered into this dealership with our guard up. Once we met Jonathan, it all changed. Between test driving the vehicle, negotiating a price, and final payment, this dealership was TOP NOTCH. I honestly could not believe how great everybody was. Jonathan was a consummate professional, guiding us through every step with knowledge and care. The sales manager, (I cannot remember his name at the moment) was very professional and accomodating as well. At one point while waiting for the vehicle to be washed and gassed up (it already was clean, they brought it through again just to be nice), I was excitedly pacing through the showroom. One of the sales employees saw us, approached, and said there was coffee and hot chocolate if we would like any. All in all, I still cannot believe what a positive experience I had at Darcars Toyota. I'm send everybody I know that way from now on. More