It started out by going online searching for vehicles that will fit our needs and budget and with low mileage. So by Wednesday our son who works in Rockville just happens to be driving by and saw an SUV sitting by the road at Darcars Volvo of Rockville with great mileage according to what he saw advertised online. My husband and I rode with our son heading to work so we can see this vehicle. We got there and saw the SUV, and it was what we were looking for, our two youngest grandkids can enjoy sitting in their car seats with worrying about being cooped up. This vehicle was very clean inside with sunshades on both windows in the backseat. It was 2003 Beamer., we purchased this vehicle this past Wednesday. We know the SUV was that old but we chose it because of price and other things we liked about the car. So we drove it and there was some problems with it. This was our very first Beamer that we ever purchased. Today my husband and I was at this same dealership and we decided to trade our Beamer in for 2013 Mercedes Benz. The Service Manager Mo was talking to my husband about our Beamer, explaining to him what needed to get done and all. I made my mind up to purchase the Mercedes. So Mo the service manager spoke with the General Manager Alex Pedram, who is an outstanding GM who is willing to step up to satisfy the customers needs, willing to go beyond to meet our finances with this vehicle. Also, with the help of thr Finance Manager Ako Ahmadi. On our first purchase of the Beamer, the was another Finance Manager who really helped us and the salesman who was sitting by the Land Rover, awesome service. Mark the guy who is so quick in processing our paperwork, he’s all the first guy the got us into the Beamer. He’s fast and very consistent. The one I like the most was they aim to please their customers 100%. Whoever is the person who’s in charge of this dealership, I think pay raises or bonuses is looking pretty good.
The overall rating I would give this dealership was EXCELLENT.