Back

DCH Acura of Temecula

Temecula, CA

not yet
rated
175 Reviews

26705 Ynez Road

Temecula, CA

92591

Directions

By Type

Showing 175 reviews

June 11, 2012

I wanted to make a deal on my very first Acura. My deal was going through the general sales manager Ted, instead of explaining why this and that costs as much, he went ahead and started yelling because we More

by Tjmez
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ted
March 15, 2011

We have purchased 2 vehicles at DCH Acura in Temecula. I have never had the level of service in an auto dealership. The sales experience was the best and service has been unbelievable. Joseph still knows u More

by rwickord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph (sales), Michelle Theis (service)
Mar 17, 2011 -

DCH Acura of Temecula responded

Thank you for being a longtime customer of our dealership. We strive to delight our customers and are thrilled that you continue to have a great experience. We sincerely appreciate your feedback.

March 09, 2011

Michelle was knowledgeable, effecient and enthusiastic in her approach to our mechanical problem. We are Canadians who winter in California and our catalytic converter failed. Acura of Temecula dealt with Ac More

by willydoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michelle theis
Mar 09, 2011 -

DCH Acura of Temecula responded

Thank you for your kind comments. We are thrilled to hear that you had great experience with Michelle and our dealership. It is our pleasure to serve you. Enjoy the California “winter” and have a safe trip back to Canada.

January 04, 2011

Michelle Theis made sure that my GPS was replaced under warranty even though it was right at the border line mileage wise. I was treated with great courtesy and made to feel comfortable while waiting for More

by azucca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Theis
September 06, 2010

Michelle is the only reason I keep going to DCH Acura. She makes you feel like you are important and adjusts to meet the needs of the customer instead of the other way around. When you buy a luxury car y More

by errol.garnett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Theis
Sep 07, 2010 -

DCH Acura of Temecula responded

Hello errol.garnett, Thank you for your feedback. We are happy to hear that you had a great service experience at our dealership. Michelle is an indispensable member of our service department team. We will make sure that our General Manager, Kenneth Colson, Service Manager, Dan Martin, and of course Michelle, receive a copy of your message. Thank you again and we look forward to serving you in the future.

July 19, 2010

After a frustrating purchase, Erin and Ted went beyond the "Call of Duty" to make sure we were taken care of. They were in constant contact, making sure we were taken care of and making sure we received More

by karenallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin and Ted
June 07, 2010

I've been a long time customer of this dealership. Chad always remembers and greets me by my nickname. Good memory. Michelle is equally friendly and efficient. Service performed is always done right. More

by polkabob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Sobek & Michelle Theis
November 26, 2009

Hello, my name is Mario, I'm from Los Angeles, first time Ebay shopper. Great overall experience with DCH Acura of Temecula. Pricing was great. Excellent pictures. Knowledgeable and friendly staff. Fast More

by mario saavedra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
November 15, 2009

Ordered product online on ebay store. Product was exactly as described. Very quick shipping (product arrived in less than a week from transaction date). Communication was very prompt. Very reasona More

by gurot1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
November 12, 2009

I recently bought a throttle cable for my 90 integra sedan from ebay. The item was shipped really fast and the part was superb. The price was as low as a lot of use cable that I saw on ebay. Why buy a u More

by johnv1316
Price
Recommend Dealer
Yes
Employees Worked With
Castillo, Richard
...
17