To make a long story short, I was a firefighter with bandages around my neck from a surgery to fix a fractured neck. We brought an end of lease car in and salesman Robert talked my wife into looking at a new car, I needed to be sitting down due to the neck pain, so my wife is looking at cars at night in the rain. Worst time to but a car, but Robert showed my wife a car which he said was brand new. When we went to sign the contract, it had “used” on the top of the contract, I asked if it as used because it did have 272 miles on it. The salesmanager indicated that the car was brand new and the used car box was incorrectly marked, I asked about the high mileage and he said that it’s from the test driving. 272 miles of test driving????? When we got home and looked at it in the morning, each corner of the car was damaged and a large oil/ grease stain under the passenger floor mat. After two weeks of complaining, Manger Steve says he’ll take care of us. Once here they continued to lie, until Robert tells us that a lady bought and two weeks after she buys it, her husband tells her to take it back. Audi accepts it with the 272 miles and sells us this car saying it’s brand new. Robert said he saw the damaged corners and. a floor mat was ordered. Steve said he wanted to make things right and was going to give us a great deal. The great deal was that he was going to use a trade in value from the used car that they said was new and apply it to the a car my wife and I picked out. So Steve wanted us to pay him $11000. In addition to full price. So it would have been $54000. for a $43000. car. he finally realised that I wasn’t going to take his crap and I threatened to sue he and Audi. People shouldn’t be in this line of business if they are okay in lying I do not recommend this Audi dealer for buying or servicing.