DCH Brunswick Toyota

My overall experience with DCH Toyota was a good one. NO My overall experience with DCH Toyota was a good one. NO TRICKS, NO LIES, JUST THE FACTS sure there is always room for bargaining...but you will kno My overall experience with DCH Toyota was a good one. NO TRICKS, NO LIES, JUST THE FACTS sure there is always room for bargaining...but you will know when they can not do anymore for you because they will let you walk. - Bharat my Sales person was good. Make sure you talk about the final overall sales price of the car before you start getting into monthly payments with him. Even after we did not reach an agreement...he kept calling me back to see i had made a decision on the offer they had made After visiting a few more dealerships (Toyota Universe being the worst and full of "used car salesmen"...who lie, trick and try to cheat you), i got an idea of the price i was going to have to pay. I told Bharat what price he had to beat...he told me his final best offer which was $300 lower than his original offer and which matched the best price i got (but he didn't know that)...so i went back to him to final the deal. (because he was my closest local dealer) (and because they treated me with respect) - Russell Hill my Financial Service Manager is AWESOME!!! Broke down all my financials options in extremely easy to understand plain english with nice pictures and charts and graphs. He explained to you the pro's and con's to every option they have to offer when you are financing a car. - Lisa Ocasio the General Sales manager was AWESOME because she ok'ed the out the door price. :-) More

I walked into the dealership on a budget and not really knowing what I wanted. I thought I was going to have to purchase a used car because of finances. I have worked with several other dealerships prior t knowing what I wanted. I thought I was going to have to purchase a used car because of finances. I have worked with several other dealerships prior to coming to DCH and always left very confused and undecided. Rupert took the time to let me test drive several used vehicles. I really couldn't make up my mind and was going to go home to think it over until he came up with another suggestion. Leasing... I never leased before and was very apprehensive. He introduced me to his manager Alan Carter who sat with us and rehashed my needs. I will say I really hate dealing with sale men but both gentlemen were very forthcoming, and straightforward. He told me if I leased I could drive out of the dealership with a brand new vehicle (Rav4 which is what I wanted to begin with) for an affordable monthly fee. I was still hesitant knowing that numbers change before signing on the dotted line but I let them run my credit. They came back with the same figure they quoted me and at that point it was a no brainer. I picked out my vehicle, met with the finance person, and proceeded with the paperwork. I am very happy with my decision to lease, the monthly payments are affordable, and I plan on being a returning customer going forward. Thank you gentleman! More

I was delighted with my purchase of 2012 RAV4. I had made up my mind to buy a RAV4 and was looking to get a good deal. It was pure whim to stop by DCH Toyota but I am so glad I did. The sales associate Ruper up my mind to buy a RAV4 and was looking to get a good deal. It was pure whim to stop by DCH Toyota but I am so glad I did. The sales associate Rupert Palmer took very good care of me throughout the process. When I told him that I had looked up the price on a website he took the effort to look up the price quote with me.His manager also agreed to honor the dealer certificate issued by another dealership. I was also offered a good price for my trade in. I was given the color and interior of my preference. The finance associate gave me the vehicle at zero apr and also offered discounts on the warranty plan. The vehicle was prepped up with the xilon pkg and Rupert took great pains to go over each and every feature of the vehicle and also set up the navigation and Bluetooth system for me. He also took me on a tour of the service facility and set up the first service appointment. I also got a chance to meet Alan Carter who also made himself available in the future for any issues I might face. In all it was a very pleasant experience. More

Ray Medina is a oustanding salesperson, very friendly, very hlpfull, answer all my question and concerns. I would definitely recommend Ray Medina as a salesperson to my friends and family. Alan Carter was very hlpfull, answer all my question and concerns. I would definitely recommend Ray Medina as a salesperson to my friends and family. Alan Carter was also very friendly and helpful, he made sure I got the payments that I could afford. Russell Hill, the financial Manager made sure the process of completing the paperwork in a timly manner. He also made sure I understood everything I was signing. I commend the dealership for having Ray Medina, Alan carter and Russell Hill as a team at DCH Toyota dealership. I am definitely recommening Ray Medina as an excellent saleperson to my family and friends. Thank you so much for a good exprience, at this dealership. "I love my car" Thanks again, Ivellise Collazo More

Best experience I ever had while looking for a new car.They make you feel like family. Special thanks to Mark Clifton , Alan Carter and Ray Medina. car.They make you feel like family. Special thanks to Mark Clifton , Alan Carter and Ray Medina. More

I am very happy with the DCH Toyota North Brunswick. They gave me a generous amount for my trade in, and service has been great. Scheduling oil changes is easy and saves me time. I have did have a brake job gave me a generous amount for my trade in, and service has been great. Scheduling oil changes is easy and saves me time. I have did have a brake job done on my last Toyota Sienna at Goodyear. Can't say that they used sub-standard parts, but the brakes were never right after, grinding noises etc... Took van back to them several times with no improvement. I had brakes done at DCH on my new van, works great, just like new, no noises. I will never go to Goodyear again. I always thought dealers prices were too high, but the prices are competitive. When I needed tires, I shopped around and DCH buy 3 get 1 free turned out to be the best price. I recommend DCH, Ed Ramirez is very professional and took his time to listen to my concerns and addressed them with no hesitation. Thanks Ed! More

I went to DCH Brunswick Toyota after my aunt highly recommended them. She only buys her cars from there and she insisted that if I was going to buy a Toyota that I needed to go there and boy am I glad recommended them. She only buys her cars from there and she insisted that if I was going to buy a Toyota that I needed to go there and boy am I glad I did. I dealt with both Rupert and Alan who were both very helpful and they both went out of their way to help me get out of my old car and into a 2012 Toyota Camry. I loved the fact that everyone there made you feel like you were a part of the family and I would highly recommend them for anyone that is looking to buy a Toyota in the future. More

Fernando and Juan were very helpful, knowlegable, without pushing, everything went very smooth and well. The price was best, and trust us we have shopped A LOT! pushing, everything went very smooth and well. The price was best, and trust us we have shopped A LOT! More

Excellent service by all persons that I came in contact with. All my concerns were answered in a timely and professional manner. I would not hesitate to recommend DCH Brunswick Toyota. Thank you. with. All my concerns were answered in a timely and professional manner. I would not hesitate to recommend DCH Brunswick Toyota. Thank you. More

We satisfied with the service given by them. whenever we visited, they describe all the things and demonstrated in proper way that help us to take decisson. visited, they describe all the things and demonstrated in proper way that help us to take decisson. More