DCH Brunswick Toyota

I was kept up to date on the progress of my vehicle. The waiting area is very comfortable. I felt like I could trust the work that was being done on my vehicle. It was very thorough. I liked that they h The waiting area is very comfortable. I felt like I could trust the work that was being done on my vehicle. It was very thorough. I liked that they helped me find applicable coupons to use. More

😃💛I've been a loyal customer since 2018, and I gotta say, 🌟Steven T., 🌟Rich V., and 🌟Paul S., were helpful, knowledgeable, and supportive during my vehicle needs. They've Always provided Exceptional say, 🌟Steven T., 🌟Rich V., and 🌟Paul S., were helpful, knowledgeable, and supportive during my vehicle needs. They've Always provided Exceptional customer service!! They are my Toyota family and it's ALWAYS a pleasure doing business with them upon every visit! 🌟🎉🌟🎉💯💛Special Shout-Out to Associates: Nancy, Juan, Stacey, Geoffrey, Chris... Also, Service&Parts Department Service Managers: Kevin, Andre, and Mike!! THANK YOU, ALL for your Awesome and Exceptional Customer Service!!🌻Thank you very much, for your transparency, honesty, and the warm, courteousness, and kind, customer service experience towards me and my vehicle's needs. Thank you, ✅DCH Toyota Certified Technicians, Robert, Miguel, and everyone!! Keep up the Awesome, Satisfactory, and Phenomenal work that you do!! Your trained skills and expertise, is what keeps us safe on the road. Thank you, All! #😃🌟🫶🏾Beep, Beep! #Toyota! Let's Go Places!!🙏🏽🙌🏾💯 More

Hello, DCH Brunswick Toyota team! Hesh I. and Service Advisor-Steven T. responded to my inquiry about a letter I recieved regarding Vehicle Service Warranty with knowledgeable and hel Hesh I. and Service Advisor-Steven T. responded to my inquiry about a letter I recieved regarding Vehicle Service Warranty with knowledgeable and helpful insight. They have given me the assurance that there was nothing to worry about and that I am currently fully covered. Thank you, for the peace of mind! Best wishes to you guys! See you soon for my next service appointment! #ToyotaLetsGoPlaces! More

Excellent experience. They have kept my 2005 Camry in great condition. Completely trust my advisor. Kevin Scesney has assisted me for 15 years. I stay with DCH, even thoug They have kept my 2005 Camry in great condition. Completely trust my advisor. Kevin Scesney has assisted me for 15 years. I stay with DCH, even though less convenient than service near my home, because of the trusted professional relationship with him. My new advisor, Steven Taveras is also good. I stay with DCH because of the trusted relationships. They have never failed to fix problems. I liked the old location better, but the new location is much improved over the last year. Highly recommend. More

Geoffrey kept me informed as the inspection progressed. He is always very pleasant, and good at what he does. He is always very pleasant, and good at what he does. More

Mr. Tavares went above and beyond when it came to getting the service my vehicle needed. He was very informative about the diagnosis and the action needed to rectify the issue that had my vehicle running bel the service my vehicle needed. He was very informative about the diagnosis and the action needed to rectify the issue that had my vehicle running below required specifications. Truly a remarkable service advisor. I know who to trust with my vehicle from now on. Thank you Toyota and Mr. Tavares. More

This dealership is horrible. The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even when there are no customers to serve. Plenty of personal with Toyota shirts on but if it’s not “their department “ they just shrug their shoulders and don’t care. There is no parts counter available. Employees just call someone, somewhere, and nothings happens. Customer Relationship Manager was useless too! I own 4 Toyota’s but they treat you like garbage anyway. All employees I came in contact had a serious “I really don’t care attitude “. More

One of the most upsetting aspects of my visit was the way the service advisor spoke to me. In front of my wife, they were condescending and dismissive, which was both embarrassing and unprofessional. Given t the service advisor spoke to me. In front of my wife, they were condescending and dismissive, which was both embarrassing and unprofessional. Given these issues, I am very disappointed with the service I received. Being spoken to in a disrespectful manner, especially in front of my wife, was particularly unacceptable. I expected a much higher level of professionalism and efficiency from a reputable dealership like More

Everyone was nice and friendly no problem with service didn’t have to wait to long didn’t have to wait to long More