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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.5
484 Reviews

484 Reviews of DCH Brunswick Toyota - Service Center

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April 17, 2024

Great people Very knowledgeable staff Great Service Center very knowledgeable mechanics easy to get to will be servicing my vehicle here again thank you More

by MGONZA6033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 17, 2024

The staff is pleasant, courteous and informed. There was continuous followup during my visit. The videi of the vehicle inspection is excellent. More

by PSCOTTPUJOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 16, 2024

Very professional and kind. Answered all my questions and quick service selling the car thumbs up to Jesus Vergal and David Matos. Thx Guys for a great job !! More

by CISODOSSANTOS
Recommend Dealer
Yes
Employees Worked With
Jesus Vergel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jesus, and Dave, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 16, 2024

Excellent service experience with benefit of car service drop off/pick up. Service was completed in a timely manner. Appreciated updates via text. More

by FSLOTWINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Tavares, Geoffrey Suasnavas
Apr 17, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. Steven and our service team appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 14, 2024

Just realized work was not done and told it was - after my high praises -disappointed More

by julnov2003
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 14, 2024 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 14, 2024

Generally, I am pleased with service of this dealership, ease of appointment making. I am aware that servicing at this or any dealership is much more expensive but it has served me well over the years, but More

by kkeegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KERVIS IS 5 STAR AS WELL
Apr 14, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 14, 2024

Professional, courteous, and all together well done. From entry to delivery of vehicle...outstanding work. The dealership has somw type of sensor that determines and measures your wheel alignment. Impr More

by RONIN10460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin was not available this visit, the man's name escapes me at the moment... he was exceptional.
Apr 14, 2024 -

DCH Brunswick Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 13, 2024

it was good experience while buying new car. Samuel majja helped us lot. he is very helpful person and helped us to get good pricing for our car More

by ABHAYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Mejia-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

DCH Brunswick Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 13, 2024

Paul was great. Richard mootz is the best. Both help me with the service of my car in a timely and professional manner More

by ppizz4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Paul and our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 13, 2024

Richard,my service advisor, kept me informed, explained repairs needed clearly. Never issues with service More

by julnov2003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
Apr 14, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with Richard here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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