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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,730 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,730 reviews

February 26, 2012

Rafal Maciag was extremely knowledgeable, professional and helpful. He was a pleasure to work with. He took time to answer all our questions, he was always cheerful and impressed us with his familiarity w More

by jsmontclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafal Maciag
Feb 27, 2012 -

DCH Brunswick Toyota responded

Rafael is one of our newest and youngest sales consultants. Great to see he's able to answer all questions and has an efficient sales process. Thank you for the business. Ray DeSimone General Manager.

February 25, 2012

Danny and the team at DCH Toyota of North Brunswick were extremely helpful and considerate of my financial limitations. It was a positive experience and I did not feel like an antelope being attacked in th More

by ollandm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Alves
Feb 25, 2012 -

DCH Brunswick Toyota responded

Thanks for the kind words and we appreciate you recommending us. Our referral program is very competetive and we look forward to sending you a check for $135. Please contact me directly if you have any questions. Ray DeSimone General Manager.

February 23, 2012

Mr. Leung was very friendly, patient, helpful and resourceful, making the purchasing experience a bliss. We look forward to doing business with him in the near future. More

by chihlonglin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmund Leung
Feb 25, 2012 -

DCH Brunswick Toyota responded

Thanks for the business and taking time to leave us some fantastic comments. Please feel free to contact me directly if you have questions in the future. Ray DeSimone General Manager

February 23, 2012

This is the second time we purchase a Toyota from the same dealership. Before we went, we had several options for our family's need. Diana was assigned to help us. This was her first day. Diana was very More

by dontworry_ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Torres
Feb 23, 2012 -

DCH Brunswick Toyota responded

Thank you for your kind words. Although Diana is new, we do expect her to be customer favorite here at DCH Brunswick Toyota. We apologize for the miscommunication regarding the free maintenance. You are not required to book it 6 months in advance, we just do that as a courtesy so that we can contact you a few weeks prior to your estimated service date and confirm a day and time that will work for you. I assure you that you still receive the free service if you come on a different day, and our service department takes appointments starting at 7:30 AM. Please don't hesistate to contact me directly if I can be of any other assistance. Jason Cohen Customer Loyalty Director

February 23, 2012

Danny Alves was quick to help me when I came in the dealership. He showed me a few different models. I am a repeat customer at DCH and was pretty much set on the the Camry XLE 4 cyl but he also showed More

by mcm2288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Alves
February 23, 2012

I felt very comfortable with this dealership. They were I felt very comfortable with this dealership. They were very helpful and upfront with everything. Bob was great, he took the time to make sure I k More

by colexsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Belpedio, Alan Carter and Patrick Steadman
February 23, 2012

CRAIG MAYLE......... I would like to thank Carig for helping me with my Toyota service he had me in and out in minutes and i was very happy with his service. I give him 10 **********. Thanks so much C More

by yolly0280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CRAIG MAYLE, Craig Mayle
February 23, 2012

Great dealer went in thinking here we go crazy car guy's well it wasn't like that at all starting from manager's to sales people also service dept. everybody with the hi's and offering help with anything it More

by EPEREZ1EPEREZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Carter,Ray Medina
Feb 25, 2012 -

DCH Brunswick Toyota responded

Great to see you had a positive experience. We work hard to hire and train the best staff possible and Alan and Ray are amongst our best. Please contact me directly if you have any questions or problems. Ray DeSimone General Manager

February 21, 2012

Ray was very friendly, and not pushy at all. I let him know up front that I wasn't interested in purchasing a new vehicle for another 4 months, and he was very understanding. I came back 3 months late More

by te1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Medina
February 21, 2012

This dealership was very accomodating. Even though i had some credit issues the finance team was able to get me approved. I had a couple of issues with the vehicle after i purchased it and the GM Ray and s More

by bianca01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Carl
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