DCH Brunswick Toyota

I highly recommend DCH Brunswick Toyota. I can't imagine a better salesman than Ray Medina or internet marketer than Andrea Nieves. Andrea was the most forthcoming person I dealt with in emailing many diff a better salesman than Ray Medina or internet marketer than Andrea Nieves. Andrea was the most forthcoming person I dealt with in emailing many different dealerships. She gave me her best offer in the first email and had no trouble explaining the all the details and fees--nothing was hidden, no bait-and-switch, no hesitancy to put her offer in writing, no pressure to come to the showroom before giving an offer, or any of the other tactics you frequently encounter. Andrea also patiently and professionally replied to all my email questions. Thanks to the efforts of the internet department, I decided it was worth driving nearly two hours roundtrip to North Brunswick. Ray was a pleasure to deal when I got to the showroom. He did everything he could to make me feel good about purchasing a car at DCH Brunswick. Ray went above and beyond--outstanding customer service, very knowledgeable, gets things done promptly and correctly. He brings so much positive energy to the entire process and never pushed me to get something I wasn't comfortable with. I will always recommend that friends and family interested in buying a Toyota talk to Ray. This dealership should get an additional 5 Stars just for having Ray on their staff! Jeff Torres in finance was great as well, very personable and helpful. I would definitely buy another car from DCH Brunswick Toyota. More

RAY WAS FANTASTIC. HE WAS THE GREATEST. RAY TOOK HIS TIME AND EXPLAINED EVERYTHING VERY WELL. HE MADE ME FEEL AT EASE AND GAVE ME A GOOD DEAL. STANHOPE WAS GREAT ALSO. HE EXPLAINED ALL THE FINANCING TIME AND EXPLAINED EVERYTHING VERY WELL. HE MADE ME FEEL AT EASE AND GAVE ME A GOOD DEAL. STANHOPE WAS GREAT ALSO. HE EXPLAINED ALL THE FINANCING TO ME. More

Ray made sure I was satisfied with the "deal" and then went out of his way to assure me --by delivering the new Toyota to me the next morning -- and then making a second delivery by seeing to it and then went out of his way to assure me --by delivering the new Toyota to me the next morning -- and then making a second delivery by seeing to it that I had the mats, etc. I was entitled to (but were not in the new car when it was delivered.). Also have to mention Alan G. Carter, Team Leader, who was very personable and made the sale go very smoothly. (This was the 4th Toyota purchased through this Dealership - but it will not be the last!. They know how to satisfy customers (my son also bought a car here on our recommendation!). More

Our sales guy, Robin, was excellent. However, the experience picking up the car took 2 hours much of it with us waiting. That was frustrating. There was no price negotiation because the Prius is in s experience picking up the car took 2 hours much of it with us waiting. That was frustrating. There was no price negotiation because the Prius is in such demand, but they were very helpful overall. More

I do not normally fill out Items like this but I wanted to tell the world how great the service was I and my family received on May 28th 2011. My car dies out while getting gas at a rest stop on the NJ Tur to tell the world how great the service was I and my family received on May 28th 2011. My car dies out while getting gas at a rest stop on the NJ Turnpike. I was towed to DCH Brunswick Toyota the Sat before Memorial day weekend, it was very late and they were closed already. I could see the lights were on in the front office and there was two gentelmen inside the office. One came outside and greated me and my family. I asked him if there was a rental car company close by becuase we were from out of town and I needed to get to family function that night. The Service manager Michael DeAngelis went to the vehicle, diagnosed it as a defective battery. Pushed the car inside the shop and told me he would have us fixed up in a jiffy. We were invited into the waiting area by Richard Mootz. He saw my wife and son were very hot from being in a tow truck so he offered them some ice cream, when I re joined them in the waiting room he offered my some as well. I have to say for 2 managers to stop what they were doing after hours, fix my car,treat a out of town customer like family is something you do not see often. Dch Company should be very proud to have dedicated managers like these gentelman. Thanks again for saving our weekend. More

I had leased a Toyota Camry from this dealership 2 years ago. I was happy with everything about the car and the experience at the dealership the first time, as well as this time around. ago. I was happy with everything about the car and the experience at the dealership the first time, as well as this time around. More

The entire process--from our first visit to the afternoon we drove our new Camry out of the lot--lasted five days. And during that time period, we experienced nothing but high-class professionalism from Rich we drove our new Camry out of the lot--lasted five days. And during that time period, we experienced nothing but high-class professionalism from Richard Potts, our salesperson, as well as the manager, Tung Lee, and the rest of his staff. We were never pressured one iota to purchase the car. When it came time to negotiate the price of the car and the value of our trade-in, we were treated with respect. We felt the people at the dealership talked to us as intelligent consumers; they truthfully acted like they wanted our business! This was a great experience! More

The staff was friendly & understood my needs. They greeted me upon my arrival and made me feel welcomed! Lisa walked me through the process and made sure I understood everything as I proceeded with th greeted me upon my arrival and made me feel welcomed! Lisa walked me through the process and made sure I understood everything as I proceeded with the purchase. She walked me around the dealership and introduced me to other staff members as well. I would highly recommend DCH More

I had a great experience at DCH. They worked hard to earn my business. There are times in which you enter a sales room and feel like you are about to be attack by a pack of wolves-very different experi earn my business. There are times in which you enter a sales room and feel like you are about to be attack by a pack of wolves-very different experience at DCH. I have to say that I was a very tough customer but they were AWESOME!!! More

The experience here was great everyone was very helpful and fair Henry Davis is exeptional he worked with us the whole day of 6\13\11 from my husband to our daughter we all got new vehichles my car was swa and fair Henry Davis is exeptional he worked with us the whole day of 6\13\11 from my husband to our daughter we all got new vehichles my car was swaped out for a new 2011 with the same payments as the 2009 the was a real suprise I did not expect to get anything that day I don't know of any other dealer to do that. Everyone at brunswick toyota works very well together as a TEAM Keep Up The Good Work It's Paying Off. You All should be Proud of the hard work you do to please your cusomers. THANKS ! More