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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,730 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,730 reviews

May 28, 2011

Have not bought a Car in 11 years,and this is the 1st time leasing I was little nervous lisa and henry put me at ease.Took my new car home feeling good.and not wondering if I made the right move.Everyone More

by en1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lisa ocasio/henry davis, Henry Davis
May 23, 2011

Ray forgot to fill the new car's tank, but he promised to fill it up when I come back to give him the title for the car I traded in. Ray was also very friendly and knowledgeable thru the entire process. Ex More

by fanli123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Medina
May 23, 2011

I went to the Dealership 5/21 to compare with Nissan and decided to purchaswe after speaking with Ray Medina who gave me a wonderful deal. Ray was patient and concerned regarding my needs and was the first More

by dianne101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Medina
May 21, 2011

The ratings on dealerrating are overwhelming good for this dealership, and so I visited it hoping to be treated honestly but my experience proved otherwise -- they were just as fishy as any other dealers More

by befree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Hart, Tung Lee, Nirav Patel
May 23, 2011 -

DCH Brunswick Toyota responded

Dear kind Sir, Typically I would not take this approach but I think it is important that the public hears the whole story. You were quoted a price on a vehicle and when you arrived it was discovered that the vehicle had some additional accessories recently "dealer" installed that my Internet Rep was not aware of. For that lack of communication I do truly apologize, and assure you that it was not intentional. We did offer to get you another vehicle exactly as you wanted at the price you were looking for, or discount that particular one an additional $500 off the price of the accessories should you be interested. Again, I do apologize on behalf of the entire staff that your experience did not go as expected and I promise you, as people of high integrity and morals, that no malice was intended and we offered you a remedy and will continue to extend an open hand to you. If you decide that you still do not desire to do business with us that I would be happy to compensate you for your time that you spent here. Either way I look forward to the chance to speak in person. Jason Cohen Customer Relations 732-418-8888

May 19, 2011

very friendly people.no hassle no haggling everybody is nice,car buying is fun in this dealership,also sales person is honest,100 percent i will recommend thi dealership.no pressure buying a car in this de More

by vcypress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Medina
May 18, 2011

I had a very positive car buying experience at DCH Toyota. Thanks to Alan and Ray I drove off the lot very satisfied with my purchase. Alan and Ray were extremely knowledgeable and helpful. They ans More

by psattner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Carter and Ray Medina
May 12, 2011

Why did I give such an excellent rating? Because this was a terrific experience. Ray and Alan were knowledgeable and friendly and listened to our needs. They came up with a terrific car at a very good More

by arlmikecohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Medina, Alan Carter
May 12, 2011

I have been in the market for over a month comparing Hondas, Toyotas and Nissans. After test driving these vehicles; I was very pleased with the Toyota Camry. The experience there was very pleasant an More

by jnazon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Medina and Alan Carter
May 01, 2011

If you want service, without the annoying 'salesmanship' If you want service, without the annoying 'salesmanship' of a traditional auto group..DCH Toyota is it! Ron Ravaal, Henry Rey, and Lisa Ocascio were More

by amyloveshercamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ravaal, Henry Rey
April 30, 2011

Ray was professional, honest, and helpful. He answered all of our questions, was patient, and never made us feel rushed or pressured. He went "above and beyond" helping to insure that every detail was t More

by joan179
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Medina, Alan Carter
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