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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,730 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,730 reviews

March 09, 2011

At the DCH dealership, I found the staff to be helpful and friendly. Of all of my car buying experiences, this one was one of the smoothest. Lisa was extremely knowlegeable about the inventory. She was More

by shellj72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ocasio, Rafal Maciag, Brian (delivery guy), ,Patrick Steadman, Abdo in finance.
March 03, 2011

To Whom It May Concern, Henry Rey was a perfect To Whom It May Concern, Henry Rey was a perfect gentleman throughout entire process. I did my research and couldn't decide between Honda Accord an More

by tryan58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rey, Luis Mejia,Lisa Ocasio,Finance Dept (forgot name), and person who went over the car with me (forgot name)
March 03, 2011

Russell is a very effective salesman, actually meeting us outside asking us if he could help us even before we entered the showroom. He showed us exactly what we wanted, never steering us to anything else. More

by rlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Russell Hill
March 03, 2011

I brought my car in for a check engine light diagnosis. My ABS/Brake lights are on but I had already had that checked out. I specifically told them NOT to diagnose those lights, just the check engine indic More

by Customer28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig M.
Mar 26, 2011 -

DCH Brunswick Toyota responded

My name is Richard Mootz and I am the service director for DCH Brunswick Toyota. We spend so much effort into keeping every customer satisfied that it pains me to hear that you had a poor experience, and there is no excuse for that. It also seems that you had a completely different problem fixed at the other location and did not address the error codes you received for the ABS brakes. We highly recommend having that safety issue addressed immediately, and if you would give us the honor of trying to make things right with you I am sure that you will be very satisfied with the customer service that we are capable of, and you deserve to receive. Thank you again for your feedback, and I hope we have the opportunity to work together again.

February 21, 2011

The sales person Mr. Edmund Leung is very professional, helpful and frendly. The accountant was not so friendly. The accountant continuesly force me to accept the additional service options for long t More

by jeansze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmund Leung
February 18, 2011

Overall, I had a great experience. Abeth was extremely helpful and very patient. Cary went above and beyond the call of duty to accommodate my needs. Stu did a great job in helping me get through the pape More

by jimbeshada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abeth, Cary and Stu
February 13, 2011

All I can say is this dealership was FANTASTIC!!! I am thrilled about my new Sequoia, and the Salesman Henry and mgr Luis were excellant!!! Can not wait to buy another car from them. they were curtious, More

by joe wojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry, and Luis
February 05, 2011

After having many bad car buying experiences in the past, I am always conditioned to expect the worst when working with a dealership. What a breath of fresh air at DCH Brunswick Toyota. From dealing with Ja More

by Maxwbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rojas, Jason Cohen
January 25, 2011

Excellent salesman.No haggling. Gave me MSRP price and I in turn gave him a price. Finally we settled for the price that I have offered. No extra's no suprises so far. I took the delivery of the car and More

by knarayanan.2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chae
January 16, 2011

My transaction with this dealership started online when I received a great quote. The Online reprenetative was prmpt and knowledgable. She emaield back with a price quote that detailed the costs and the out More

by Fhaghi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Valancia
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