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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,729 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,729 reviews

June 19, 2010

I got the within a snap. People are so wonderful. They helped me to get my car on demand within 4 days with all the accessories in-built according to my needs within 3 hours on the day of delivery. I e More

by smithtownsham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Jason Ding, Mr.Jason - Sales, Mr. James - Finance
June 10, 2010

Overall experience is great.This is my first showroom to visi after I got an idea to buy a car. Got car for good deal at first shot. I came for certified cars and ended up buying new car as I got for goo More

by rsabb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leung
June 09, 2010

My Sales associate worked very hard to get me the car i wanted... he was very pleasant and understanding of my needs.. He made me feel comfortable.I would recommend him to everyone. Outstanding! The financ More

by jmohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abeth Vincent
June 04, 2010

We bought a Toyota Highlander from this dealer in 2002 and we tread it in and got another one a few days ago. We like the location: it is only about 5 miles from our house and most important the services More

by Wei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gould
June 02, 2010

We were at DCH Brunswick Toyota at areound 2:30 pm till 7:30 pm at night, where most time was taken by us on deciding and agreeing upon the price of the vehicle. But the sales person, Mr. Vincent was very More

by parindpatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abeth Vincent
May 26, 2010

I never thought that car shopping could be this comfortable and easy. Everyone at the dealership went out of their to make us feel comfortable and gave us the various pricing options available base More

by Bharath74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pena
May 26, 2010

I never thought that car shopping could be this comfortable and easy. Everyone at the dealership went out of their to make us feel comfortable and gave us the various pricing options available base More

by Bharath74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pena
May 26, 2010

I never thought that car shopping could be this comfortable and easy. Everyone at the dealership went out of their to make us feel comfortable and gave us the various pricing options available base More

by Bharath74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pena
May 25, 2010

Everyone at the dealership was very helpful and courteous. Especially the GM Ray Desimone and the salesperson Mike S. The service was great and I reicieved all my information in a timely matter. I More

by catep1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY DESIMONE
May 22, 2010

This dealership is not honest with its customers. It arranges service appointments but does not honor them, you are simply put in line. In addition, a simple oil change take over an hour and then they More

by s1gins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Dec 13, 2010 -

DCH Brunswick Toyota responded

Hello, On behalf of DCH I apologize for any inconvenience you may have had while visiting us for your last service appointment. We have since hired more staff and changed some internal policies to make sure that we can accomodate the increased service business we have been receiving lately and thank you for the feedback. I understand that our service manager has reached out to you offering to make up for your experience yet you did not respond. Please let me know if I can also do something for you to make up for your experience. Jason Cohen Customer Service 732-418-8888

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