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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,651 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,651 reviews

December 15, 2017

The Best This is my fourth vehicle from DCH Brunswick Toyota. The personnel have changed over the years but the friendliness, competence and quality of this More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tung Lee, John Barker, Giovanni Mancipe-Millan, Gregory Urbach
Dec 20, 2017 -

DCH Brunswick Toyota responded

Thank you for this wonderful review, Ted! We sincerely appreciate your continued business and look forward to taking care of you again in the future! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 12, 2017

Good experience My wife and I were looking for a used Camry. We had a lot of questions and John and the others were very patient with all of our questions. We also we More

by mulld1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tung Lee, John Barker, Abdo Behary
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for this great review! John will be thrilled with your kind words, and we hope to see you again in the future! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 08, 2017

Unproffesional I purchased a used car back in november they gave me the 30 days temporary licences., is December 30 later and Im still waiting for my plates and regi More

by AngryMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abdo Behary, Luis Infante, Michael Serra
Dec 26, 2017 -

DCH Brunswick Toyota responded

Thank you for taking the time to provide feedback. We value all feedback, as it helps us improve. With that being said, I am deeply sorry to hear about your experience. I would very much appreciate the chance to speak with you so I can learn more details and hopefully restore your faith in us. Please contact me at 732-798-2747 or email me at locasio@dchusa.com at your earliest convenience. I hope to hear from you soon. Sincerely, Lisa Ocasio, General Sales Manager

December 08, 2017

second Time buter We were all treated in a professional and courteous manner. Our sales associate was able to locate the vehicle we were looking for very quickly. Th More

by lyh419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Mancipe-Millan
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for this excellent review! We strive to treat everyone with the utmost respect, and we are glad that is what you received while visiting us. Please come back to visit us anytime! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 07, 2017

Personable and Helpful with No Sales Pressure I found DCH Brunswick Toyota because of their excellent service department, so when my 2008 Prius was declared a total loss after an accident, I went More

by ainerae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Hill, Reagan Ayim
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for the 5-star review! Reagan and Russell will be beyond grateful for your recommendation and kind words. We hope you enjoy your new Prius, and we look forward to you next visit! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 07, 2017

Love Lisa and the staff Love the staff and Lisa!!!!! Everything went smoothly and was out fast. Can't say enough about Toyota dealer.. got all my car's there in the past 10 y More

by maranshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for the 5-star review! Lisa will be very happy with your kind words. We are glad she was able to make your experience easy and hassle-free. Please come back to see us anytime! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 07, 2017

Bad costumer service and miss handled personal information. No one puts attention to a costumer while he looks confuse on the floor. I had to go and find the sales men my self, I was told some one was going to More

by erd6486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikhil Joshi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee, Abdo Behary
Dec 26, 2017 -

DCH Brunswick Toyota responded

Thank you for taking the time to provide your feedback. I am disappointed to hear about your experience at our dealership. I can assure you that this is not the standard of customer service we strive to provide. I would appreciate the chance to speak with you so I can learn more and hopefully restore your faith in us. Please contact me at 732-798-2747 or email me at locasio@dchusa.com at your earliest convenience. I hope to hear from you soon. Sincerely, Lisa Ocasio, General Sales Manager

December 07, 2017

Highlighy Recommend DCH North Brunswick! This is the second time I had the pleasure of purchasing a vehicle from DCH North Brunswick. I really enjoy working with Lisa and her staff! They are More

by mary_donini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ocasio
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for this great review, Mary! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 07, 2017

Helpful People are very helpful and nice here. I appreciated the extra effort in things like helping me put on my new plates among other things. More

by KM17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember all the people’s names, sorry!, Tung Lee, Kal Ismail
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for this awesome review! We are glad your experience with us was pleasant! We strive for top-notch service and we’re happy you received that. We look forward to your next visit with us! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 07, 2017

We were at the delearship for approximately 3 hours I think. We have alwas bought our cars at DCH dealearships. For Toyota we go to DCH Brunswick. We ony come here to see Giovanni Mancipe to help us since we f More

by krsna157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tung Lee, Pierre Gonzales, Giovanni Mancipe-Millan
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for the 5-star review! Giovanni will be thrilled with your recommendation and kind words. Please come back to visit us again soon! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

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