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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

October 01, 2020

Azaan Khan and the sales managers worked hard to get me a good deal at a fair price and I couldn't be happier with the end result. More

by ktu522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vergel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Azaan Khan
Oct 05, 2020 -

DCH Brunswick Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

September 11, 2020

Stanhope was absolutely great. Very informative and made the experience very smooth. Couldn't have been happier. In general, everyone was friendly and made the process of buying our Highlander the best one More

by TPE2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee
Sep 15, 2020 -

DCH Brunswick Toyota responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

September 05, 2020

Irritating people and slow service. Really sad to see such a great car manufacturer ruined by a garbage dealership. I walked in fully aware of how bad dealerships are, and was still disappointed. I did m More

by Jatindar Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Sim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdo Behary, Boris Binyatov
Sep 06, 2020 -

DCH Brunswick Toyota responded

Jatindar, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

August 12, 2020

Recall on Car I was able to easily schedule my car for the recall repair. All of the representatives were professional. The car was taken on time and completed on More

by MaryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Aug 13, 2020 -

DCH Brunswick Toyota responded

Thank you for the positive review, Mary and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Richard Mootz- Service Manager

August 11, 2020

Service Department can not go lower any more Very poor customer service - left the car for 24 hours at DCH North Brunswick Toyota , never call me back to tell me what happen to the car. The excu More

by ACC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
services advisor
Aug 13, 2020 -

DCH Brunswick Toyota responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Richard Mootz- Service Manager

July 25, 2020

First Experience DCH Brunswick Toyota was an amazing experience, especially since this was my first car. I have to give credit to Ryan Kaminksi for taking care of my f More

by Michael Vigilante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback regarding your experience at DCH Brunswick Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

July 18, 2020

Great Experience!, I was in search for a secondary vehicle online and spotted one at DCH Brunswick . I placed an inquiry call and immediately received a call back from C More

by Sukie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Semple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis M. , Michael S.
Jul 21, 2020 -

DCH Brunswick Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

July 01, 2020

Worse service ever. 3 1/2 hrs for oil change. What's the point of making appointment if you still have to wait that long More

by Mononoke1979
Recommend Dealer
No
Employees Worked With
Dnt remember. Worse rep ever
Jul 06, 2020 -

DCH Brunswick Toyota responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Richard Mootz- Service Manager

July 01, 2020

After checking on the Toyota website I proceeded to go get my car serviced. When I arrived I was told that walk-in appointment are not welcome today. I mentioned the Website statement and he proceeded to More

by joeydec
Recommend Dealer
No
Employees Worked With
Mike Olson
Jul 06, 2020 -

DCH Brunswick Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Richard Mootz- Service Manager

June 17, 2020

Everyone was very helpful and the showroom was set up during the coronavirus pandemic as mandated by the state. I appreciate the care taken during this unprecedented time. I felt totally comfortable spea More

by Patc
Recommend Dealer
Yes
Employees Worked With
Larry Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Nunez
Jun 18, 2020 -

DCH Brunswick Toyota responded

We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

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