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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

November 24, 2019

They treat you right here ask for LUIS! Luis went above and beyond,he really seems genuine and he shows genuine concern for his clients,He noticed a faulty windshield wiper (I did not notice More

by joeluisbatista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel in finance...., Luis Infante
Nov 24, 2019 -

DCH Brunswick Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

November 18, 2019

I recently purchased a 2019 RAV4 Hybrid at DCH Brunswick Toyota. My salesperson, Reagan and the entire staff were attentive, courteous and gave me a great deal on my new car as well as a good price for my More

by mdoherty17
Recommend Dealer
Yes
Employees Worked With
Abdo Behary, Reagan Ayim
Nov 18, 2019 -

DCH Brunswick Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

October 25, 2019

Pretty Good Dealer with huge inventory I went there around 10am, made my decision around 12. Then I come back pretty late and pay in full money for the new car. I'm thankful that they are s More

by Max_Ai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Sheikh
Oct 25, 2019 -

DCH Brunswick Toyota responded

Max, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

October 16, 2019

Great Service! We are very pleased with our new reliable purchase and the level of expertise shown by Alex and Ryan....They both had great customer service and wer More

by Toyota Sienna ❤️
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gomez
Oct 16, 2019 -

DCH Brunswick Toyota responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

September 21, 2019

Great Buying Experience Allan is a newer salesman (not listed below) but was incredibly easy to deal with. Overall the car buying experience at this dealership was the best I More

by Tr4run
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan
Sep 23, 2019 -

DCH Brunswick Toyota responded

I am happy to hear your time spent with Allan was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Lisa Devivo, General Manager

September 20, 2019

They are good and Very helpful many cases better then others I had a Good and Pleasant experience here at DCH Toyota. I was very delighted from the time I came in DCH till I stepped outside with my own Corolla More

by Vaibhav Jain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Sheikh
Sep 21, 2019 -

DCH Brunswick Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Bests, Lisa Devivo, General Manager

September 04, 2019

Amazing car at an unbeatable price! My girlfriend and I were looking for options everywhere and decide to give this dealership a try. Well let me tell you, the customer services is reall More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

DCH Brunswick Toyota responded

Thank you for taking the time to write this awesome review! We are thrilled your experience with us was satisfactory and that you are excited about your new car. We will give your kind regards to Mohamed and hope to work with you again in the future. Sincerely, Lisa Devivo, General Manager

August 06, 2019

Efficient and Helpful. Our experience was quite honest and stress-free; buying a car was never easier. Our salesman Mr. Shoming Kyu (or Mr. Mingo) was very helpful and frien More

by antaerctic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shoming Kyu (Mingo)
Aug 07, 2019 -

DCH Brunswick Toyota responded

Thank you for your loyalty to our dealership! We appreciate your compliments to our hard-working team, and we're so glad that your experience was stress-free! Thanks for your business, and we hope you enjoy your new ride! Sincerely, Lisa Devivo, General Manager

April 27, 2019

Re-review credit report without my approval. Two days ago on 4/24/I received a call from DCH Brunswick Toyota in NJ that my loan had been approved for up to $40,000 which I did not approved. This More

by cheryl70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can not remember the other person but she was one that pulled my credit report from two years ago., Cristina Aguirre-Lopez
Apr 30, 2019 -

DCH Brunswick Toyota responded

Thanks for taking the time to provide this feedback, Cheryl. Your experience does not describe the standard we try to set at our dealership, and therefore we take this type of review quite seriously. We would like to better understand what went awry so that we can prevent such situations in the future. I would appreciate the opportunity to hear from you directly. When you are available, please give me a call at 732-798-2747.

April 24, 2019

terrible quality of work i am really angry with the quality of the work here to repair my car. i just picked up my car yesterday, and at the same day afternoon the check engin More

by june
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i just want to complain about the labor, but i dont know the name.
Apr 26, 2019 -

DCH Brunswick Toyota responded

Thank you for taking the time to leave this review with us. I am deeply sorry to hear about the excessive wait and miscommunication you dealt with in your last visit to our service department. We assure you that our servicing team is very thorough, and that the wait time is uncommon as we focus our service schedule to suit to our clients' needs and busy schedules. However, I would appreciate hearing more details about your personal experience, and grateful for the opportunity to try to restore your faith in this facility. At your leisure, feel free to contact myself at RobertStalter@dchusa.com. Thank you, Robert Stalter, Fixed Operations Director

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