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DCH Freehold Toyota

Freehold, NJ

4.8
2,596 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,596 reviews

January 04, 2012

I initially worked with Michele over the internet, she responded quickly and gave me accurate information. The process with James was much quicker than expected, and knowledge of the car was good. More

by rjlap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Weber and James Cooper, Michelle Weber-Ryan
Jan 05, 2012 -

DCH Freehold Toyota responded

Dear rjlap: Thank you for your comments regarding your recent purchase here at DCH Freehold Toyota. The coordination between our Internet and sales department makes me very proud. Michelle is very thorough with her follow up and information and James Cooper knows the sales process very well. Thank you again for your purchase. Regards: William Liang: General Manager

January 04, 2012

Good deal with friendly service. Much impressed with quick financial closing by Paul. This is my 3rd car from DCH group. Quick decsion by Steve Yap made this deal. More

by rafiq9857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gunther Wu
Jan 05, 2012 -

DCH Freehold Toyota responded

Dear rafiq9857: Thank you for your rave review. What you describe is the result of excellent team work here between Sales, Management and the Finance department. They all worked together to accomodate you and to make you a happy customer. Thank you for your patronage and welcome back to the DCH Freehold Toyota Family! Regards: William Liang: General Manager

January 03, 2012

Hands down the best staff I have ever dealt with in the industry. I purchased a Used Lexus SUV. The used inventory at this store is amazing. They have the right cars at the right prices. I was impressed ho More

by emerica9138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Leahy, James Cooper, Darryl Lauricella
Jan 03, 2012 -

DCH Freehold Toyota responded

Dear emerica9138: Wow! Thanks for this rave review. "Best staff in the industry" is some pretty high praise and we thank you very much for your kind words. We strive to achieve this everyday. Best of luck with your vehicle and welcome to the DCH Freehold Toyota family! Regards: William Liang: General Manager

January 03, 2012

We are very happy with our new car, thank you Peter for his help, was a very good experience deal with him , we got the car we want and the price was good also. Peter is very professional and the same tim More

by jose navroski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
peter magrino
Jan 04, 2012 -

DCH Freehold Toyota responded

Dear Lucia: Thanks for taking the time to write this nice review about your purchase experience with Pete Magrino. As I have heard many times from Peter's customers, he treats people with respect and is very professional. I am glad he was able to accomodate you. Welcome to the DCH Freehold Toyota family. Regards: William Liang: General Manager

January 03, 2012

My experience buying a car at DCH Freehold Toyota was great. Upon entering the dealership the employees were very professional and kind. The atmosphere felt comfortable and I was offered something to d More

by danza2c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meir Jefroimski, Meir Jefroimski
Jan 04, 2012 -

DCH Freehold Toyota responded

Dear danza2c: Thank you for your kind words and excellent recommendation. I am glad that you "100 percent satisfied". Meir is a valued employee abd we are happy to have him on our team. Welcome to the DCH Freehold Toyota family. Regards: William Liang: General Manager

January 02, 2012

My experience was very worthwhile. The employee was very courteous and made the process very easy. Negotiation was an overall great experience. Customer service and friendliness was very good. More

by toumeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunther Wu
Jan 03, 2012 -

DCH Freehold Toyota responded

Dear toumeng: Thank you for your wonderful comments. Gunther is a valued employee and he makes it very easy for our customers to do business here. We thank you for your recent purchase and welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

January 02, 2012

Dealing with Dan Greco at DCH Freehold Toyota was our BEST EXPERIENCE EVER shopping for a new vehicle. Everyone at the dealership was very welcoming and friendly, and Dan, in particular was a pleasure t More

by hfdenuto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAN GRECO
Jan 02, 2012 -

DCH Freehold Toyota responded

Dear hfdenuto: Thank you so much for this rave review. Wow! Our second "Best experience ever" in the same weekend. Thank you so much for that honor. I am extremely proud of my staff. Dan Greco knows his product and the sales process very well. He is a valued employee. Thanks again for your recommendation and enjoy your new vehicle. Regards: William Liang: General manager

January 02, 2012

We dropped off our 2008 Prius for an oil change and stopped in to see the 2011- Jeffrey was very kind, helpful and was able to work with our needs in order to drive away in an upgraded vehicle. We hav More

by Portugal96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Jan 03, 2012 -

DCH Freehold Toyota responded

Dear Portugal96: Thank you so much for taking the time to write this review. Jeff and Paul are a great team and I am glad they were able to accomodate you. Best of luck with your most recent purchase. Welcome back to the DCH Freehold Toyota family. Regards: William Liang: General Manager

January 02, 2012

For the past month I have been shopping for a Toyota. Out of all the dealerships I've visited,DCH freehold had the most courteous, friendly.I was greeted when I walked through the door and I was treated very More

by vasuyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diane Shain,Richard Mendelson,Paul J Leahy, Diane Shain
Jan 03, 2012 -

DCH Freehold Toyota responded

Dear vasuyana: Thanks for your kind words. Once again, the excellent coordination between our Internet Staff and Sales Associates makes us very proud. Diane Shain consistently goes above and beyond for all of her customers and Rich Mendelson knows how to treat people the way they deserve to be treated. Paul is a detail oriented Finance professional and knows the paperwork process all to well. This was a great team effort. Thank you again for the kind words. Welcome to our DCH Freehold Toyota Family. William Liang | General Manager | DCH Freehold Toyota

January 02, 2012

We received a flyer regarding our 2006 Toyota Highlander. My daughter and I decided to bring the car in. Vinny met us at the door. He was very friendly, enthusiastic, extremely nice and personable. We tol More

by mefett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vinny Vitolo, Darryl Lauricella
Jan 03, 2012 -

DCH Freehold Toyota responded

Dear mefett: Thank you for your kind words regarding your recent visit here with Vinny Vitolo. The words you used to describe Vinny are perfect and they are shared amongst many of his customers. He is definitely an asset to our dealership and we are glad to have him. Darryl is Vinny's manager and is there to support the staff. Great teamwork. Thanks again for your purchase and enjoy your vehicle. Regards: William Liang: General Manager

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