DCH Freehold Toyota - Service Center

Jason was professional and courteous. He explained exactly what would be done at this service visit, and he helped me to properly explain the noise that I was hearing and concerned about. Jason did al exactly what would be done at this service visit, and he helped me to properly explain the noise that I was hearing and concerned about. Jason did all he could to make sure the mechanic was hearing the noise I referred to. Jason suggested I take a loaner car home because pin-pointing the problem was taking longer than expected. Jason contacted me the next day as he said he would, and my vehicle was ready as promised. Friendly and knowledgeable service advisors are the reason I keep coming back to DCH Freehold. See you at my 10,000 mile maintenance appointment! Thank you. More

My service experience at Freehold Toyota was wonderful. As soon as I arrived, I was immediately greeted by a Toyota employee. I was then introduced to Jennifer Cosentino, who handled my car's service. She As soon as I arrived, I was immediately greeted by a Toyota employee. I was then introduced to Jennifer Cosentino, who handled my car's service. She was a pleasure to deal with. Jennifer explained the service I was scheduled for, the price I would pay, and the time I would wait. As I was waiting, she came in to review the service and explain other services I may need or want in the future. She seemed very knowledgeable. She was prompt, courteous, friendly, and most important, honest. I always feel that I am getting the best price for my car's service. I never feel pressured into having unnecessary service work. Jennifer then informed me when my car was ready and directed me to the cashier (whom was equally friendly). Overall, I was extremely pleased with the visit. More

Jennifer informed me right away when my car was ready. She was friendly, helpful and provided great service. I know when I bring my car here it's a simple and easy process. She was friendly, helpful and provided great service. I know when I bring my car here it's a simple and easy process. More

Cory listened to my concerns, informed me on the otpions, and provided me the service I was seeking. It is a pleasure to be treated with such respect. and provided me the service I was seeking. It is a pleasure to be treated with such respect. More

Everything was great. Since that day, the car drives very well. The time it took was much less than the expected time which was nice. very well. The time it took was much less than the expected time which was nice. More

The prices are fair, the service is exceptional & staff like Corey Dahl make me comfortable bringing my Highlander in for Service. I was always treated with respect and have always been satisfied wit staff like Corey Dahl make me comfortable bringing my Highlander in for Service. I was always treated with respect and have always been satisfied with the overall experience. There aren't too many companies I can say that about! Please don't change! More

Ms Consentino did a great job!. She explained everything thoroughly and was able to answer all of my questions. She was obviously focussed on providing ooutstanding service and she was successful. thoroughly and was able to answer all of my questions. She was obviously focussed on providing ooutstanding service and she was successful. More

Easy to schedule and got a fast appointment. Took car at scheduled time. Service rep. (Matt Morano) was very professional, friendly, and fully explained what needed to be done and why. Service was perform scheduled time. Service rep. (Matt Morano) was very professional, friendly, and fully explained what needed to be done and why. Service was performed quickly and competently. Usual fine experience at this dealership. Well done all around, from scheduling to service. Wouldn't hesitate to recommend this dealership for sales and service. Thanks. More

Jason was friendly and informative. He explained everything that was needed and explained why it was needed. He gave me a time frame for the work to be done and had it done within the time frame. everything that was needed and explained why it was needed. He gave me a time frame for the work to be done and had it done within the time frame. More

Jerry is friendly and very out going. He is always helpful. I would recommend him to anyone who needs to use your dealership. When we purchase a new Toyota I would use Jerry for our Service Advisor. helpful. I would recommend him to anyone who needs to use your dealership. When we purchase a new Toyota I would use Jerry for our Service Advisor. . More