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Gardena Honda - Service Center

Gardena, CA

4.5
1,905 Reviews

1,905 Reviews of Gardena Honda - Service Center

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September 18, 2025

Mike and Brian were extremely helpful during my visit. I would highly recommend this location More

by MATERIALGIRL024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Mike
September 18, 2025

The customer service is great. They explain things in detail and make sure you understand. They are also accommodating when it comes to your schedule. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
September 17, 2025

The workers that help you check in and go over what your car needs are great they have great customer service! But the check out girls where you do your payment at the end are so rude ! And not helpful More

by MARYJANETOLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 17, 2025 -

Gardena Honda responded

Mary Jane, You should be receiving 5-star service from everyone here, which is why this is disappointing to read. We'll be sure to address this appropriately with our cashiers and we look forward to providing you with better service at your next visit. See you then. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

September 17, 2025

Always great service Excellent service, friendly staff. They always solve every concern I have with my car. Great advisors. More

by sapnahir19
Recommend Dealer
Yes
Employees Worked With
Jairo Baenza
Sep 18, 2025 -

Gardena Honda responded

Thank you for your kind words! We're thrilled to hear that our team provided excellent service and addressed your concerns. Your satisfaction is our priority, and we look forward to continuing to assist you with your car needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 17, 2025

Fast service. Good customer service. Nice waiting area. Nice employees to deal with. Overall good More

by gigihall3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 18, 2025 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team and enjoyed our waiting area. Your feedback means a lot to us, and we look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 17, 2025

The service was fast and they informed me everything that was needed to be done on my car More

by SONIALLAMAS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Lopez
Sep 18, 2025 -

Gardena Honda responded

Thanks for the great feedback! We're thrilled to hear that you had a fast and informative experience with us. Your satisfaction is our priority, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 17, 2025

Chris was very helpful from when he helped us make the appointment to the day of the appointment, He was nice and helped us get what needed to be done with my car. Thank you More

by Genesis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Sep 18, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Chris! Our team is dedicated to providing excellent service, and it’s great to know he made your visit enjoyable. Thank you for choosing us for your car needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 16, 2025

My service advisor Dale is very helpful knowledgeable and courteous. I feel at ease with him each time I have to get my car serviced. More

by Kim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 17, 2025 -

Gardena Honda responded

Thank you, Kim! We're thrilled to hear about your positive experience with Dale. Providing excellent service is our priority, and it's great to know you feel at ease during your visits. We appreciate your feedback and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 15, 2025

Service finished faster than expected, but they did not attend to my request that the rear cameras be checked. More

by simonjoo28
Recommend Dealer
Yes
Sep 16, 2025 -

Gardena Honda responded

Simon, While we're pleased to see you received prompt service, we're disappointed that you didn't receive accurate service. Should you still like your cameras to be checked, please call me directly at 424-340-9120, and we'll work our hardest to accommodate you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

September 15, 2025

This was my second time coming to the dealership and the employees were friendly, knowledgeable on what I needed, and it was overalls clean. More

by Ginaf614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo B.
Sep 16, 2025 -

Gardena Honda responded

Thank you for your wonderful feedback! We're thrilled to hear you had another great experience with our friendly and knowledgeable team. We take pride in maintaining a clean and welcoming environment for our customers. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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