Gardena Honda

Excellent customer service sometime appointments over lap but other wise great service and greeting towards customer but other wise great service and greeting towards customer More

Great experience with the service department. They were efficient, professional, and straightforward throughout the entire process. The pricing was fair, and the work was completed correctly and They were efficient, professional, and straightforward throughout the entire process. The pricing was fair, and the work was completed correctly and on time. More

great help in getting a car, everyone was kind attentive in getting a good deal in getting a good deal More

I want to update my previous review because I believe it is equally important to recognize excellent service when someone takes the time to make things right. Today, Elizabeth personally called me and co is equally important to recognize excellent service when someone takes the time to make things right. Today, Elizabeth personally called me and completely changed my experience. She was extremely professional, respectful, patient, and transparent. She took the time to listen to my concerns, explain exactly what was happening with my registration and title, and provide me with the information and documentation I had been requesting. This is what customer service should look like. I also want to recognize David, who has continued to communicate with me and assist me throughout this situation. I truly appreciate his effort, professionalism, and willingness to help. Elizabeth and David demonstrated something very important: customers do not need complicated dealership language or answers that make them feel dismissed. They need clear communication, respect, transparency, and someone who genuinely listens and takes ownership of the situation. I hope the entire team at Gardena Honda can learn from the way Elizabeth and David handled my concerns. A difficult customer experience can absolutely be turned into a positive one when the right people step in and communicate professionally. Thank you, Elizabeth and David, for restoring my confidence and for treating my concerns seriously. Your professionalism deserves to be recognized. More

Serious Registration Delay and Lack of Management Accountability – Gardena Honda I purchased my vehicle from Gardena Honda on July 20, and I am extremely disappointed with how my registration and Accountability – Gardena Honda I purchased my vehicle from Gardena Honda on July 20, and I am extremely disappointed with how my registration and license plate issue has been handled. It has been months, and I still have not received my permanent registration or license plates. My temporary registration expires on October 20, which puts me in a very difficult situation. I have contacted the dealership multiple times and tried to reach the General Manager, but I have not received the level of communication or accountability I expected. I was told they are waiting for a third-party “slip,” but as a customer, I should not have to carry the consequences of an internal title or registration issue. I want to be fair and recognize David in Finance, who has been helpful and professional. My concern is not with him personally; my concern is with the dealership’s management and the lack of a clear resolution. Because this issue remains unresolved, I have filed a complaint with DMV Investigations. If the DMV complaint does not help resolve the registration/title issue, I will consider pursuing all legal remedies available to me, including taking the matter to court. I am simply asking Gardena Honda to take responsibility, have the General Manager contact me directly, and resolve my registration and license plate issue before my temporary registration expires. Until this matter is properly resolved, I cannot recommend this dealership. More

The customer service Dale was awesome he gave me 1st world class service eventime I brought my car in world class service eventime I brought my car in More

You guys are amazing, thorough and patient. Thank you Benny for all your help always, you are an amazing representation of this company. Thank you Benny for all your help always, you are an amazing representation of this company. More

Hi Noah, thank you for helping me with my new Honda CR-V purchase. You were very helpful, patient, and easy to work with throughout the process. I really appreciate your assistance and excellent customer se purchase. You were very helpful, patient, and easy to work with throughout the process. I really appreciate your assistance and excellent customer service. Thank you again! More

We had such a great experience at Gardena Honda, and I really want to thank Isaac and Nader for making what can usually be a stressful experience so easy. Isaac was really easy to work with. He took th really want to thank Isaac and Nader for making what can usually be a stressful experience so easy. Isaac was really easy to work with. He took the time to listen to what we wanted and genuinely cared about making sure we were comfortable with everything. You could tell he genuinely cared about making the experience a good one for us, and that meant a lot. I also really want to thank Nader in the finance department. He was genuine, open, and honest. Usually, dealing with the finance department can be one of the more stressful parts of buying a car, but we never felt uncomfortable or like anything was being hidden from us. He was straightforward, answered our questions, and never made us feel pressured. We actually had a good time with him, which honestly says a lot because you don't always hear that when it comes to buying a car! We've had to purchase three or four cars over the last few years, and we've had all kinds of experiences. This was truly night and day compared to some of our past experiences. The whole process felt smooth, comfortable, and honest from beginning to end. We are so grateful to have worked with Isaac and Nader, and when we're ready for another car, we will definitely consider Gardena Honda again. We would absolutely hope to work with Isaac and Nader again. Thank you both for making this experience such a positive one. It really does make a difference when you can buy a car and walk away feeling good about the experience and the people you worked with. More