98 Reviews of DCH Honda of Oxnard - Service Center
Great Service, Professional Staff My CR-V has always been serviced by this dealer. They service as recommended by Honda so my car is always in tip-top shape. Before my appointment, I My CR-V has always been serviced by this dealer. They service as recommended by Honda so my car is always in tip-top shape. Before my appointment, I call ahead to get a quote for the recommended service. I recently compared their charges to another highly rated service station closer to me and they were about the same. Fortunately DHC Honda of Oxnard is very good about postal and emailing discount coupons for service, so I'm able to save some hard-earned cash. On my latest service visit, Martin checked for recalls on my vehicle and found an item that was in need of replacement - which was done gratis, of course. This after I'd just checked online with Honda USA and was informed that no recalls were issued on my car, so thanks to Martin for taking the time to check. They have a very customer-friendly service area with waiting room, free coffee and cookies; plus a courtesy shuttle if you need a ride. More
2011 honda pilot repair Had my 2011 pilot serviced by Paul Vela; very knowledgeable and knew right away over the phone with the problem on my pilot; highly recommended. Had my 2011 pilot serviced by Paul Vela; very knowledgeable and knew right away over the phone with the problem on my pilot; highly recommended. More
Outstanding Customer Service! Never go anywhere else! We have recently moved back to the Ventura area and had our Honda Serviced at a dealer since our purchase in another sate. We chose DCH of Honda due We have recently moved back to the Ventura area and had our Honda Serviced at a dealer since our purchase in another sate. We chose DCH of Honda due to location and are THRILLED to have them as our service provider. They are very thorough, offer impeccable customer service (service advisor, check out and courtesy vehicle driver). We have a 2nd vehicle that is not a Honda and just had a simple oil change completed at another dealership. They could learn a lot from DCH of Honda! DCH even offers FREE Manicures to clients having service on Fridays -yeah! Communication was offered throughout entire service, dropped off and picked up when service completed without any issues. I used a coupon for service and saved $$ and they gave me a detailed report for my next service. I will ALWAYS service my Honda here and if we buy another Honda, we will buy it here too! THANK YOU DCH AND YOUR AMAZING TEAM!!!!!! More
Fast and efficient Went in for a simple oil change. Then he called me back to his station. I thought it meant bad news. Additional repairs are needed but when I asked if Went in for a simple oil change. Then he called me back to his station. I thought it meant bad news. Additional repairs are needed but when I asked if I had two weeks until my next paycheck he was honest with me and said yes. I'm so glad that there are still good people out there! More
Best Experience Ever I have owned Honda's for the past 15 years and during that time have had them serviced at many different Honda Dealers. I will have to say that Aqui I have owned Honda's for the past 15 years and during that time have had them serviced at many different Honda Dealers. I will have to say that Aqui Velasquez went out of his way to see that I got the the best service ever. He met me when I pulled in, listened to my concerns and since I chose to wait (even tho he offered to arrange a ride home for me), made sure I was kept up to date on the repair process of my car and that I was comfortable during that wait time. My car was ready when he said and returned to me washed and running great. His friendliness, help and concern definitely made me feel like a valued customer. I will be having my service done at DCH Honda Oxnard in the future. More
Service Dept was not great. I recently wanted service for my vehicle. I'm having issues with the audio display. It's not working properly and I wanted to have it looked at. I I recently wanted service for my vehicle. I'm having issues with the audio display. It's not working properly and I wanted to have it looked at. I also wanted an oil change. I was disappointed that the service department couldn't provide a loaner vehicle as I use my car for work. They told me I could rent a vehicle at the rental place nearby...out of my pocket. Why should I pay to rent a vehicle when the reason I'm dropping my car off is because it's not working or has issues with it's manufacturing? Since I purchased the vehicle, I haven't had any interaction with the dealership. No emails, calls, mailings following up on my experience there. I would have liked to know my purchase was appreciated. It seems since they got the sale, there's no interest in the customer after or the vehicle's performance or maintenance. Last year, I purchased a Honda from a Ventura dealership and the service was outstanding. They followed up to see if things were going well and when I needed service, they provided a loaner. I'm not pleased with the customer service at this dealership and would not recommend it. I suggest driving the extra few miles and go to Ventura. More
Dealership tries it's best to be accommodating. I have always been able to get an appointment for service with no problem. I live in Santa Paula and they can't give me a ride home, but they expedit I have always been able to get an appointment for service with no problem. I live in Santa Paula and they can't give me a ride home, but they expedite the work so that I don't have to wait too long. They help me keep my baby (2007 Honda) running well. The manicure was a nice touch. Very nice young lady doing the manicures. The service advisor was very helpful. This is a well-run company. Nancy Mitchell More
outstanding service by Aqui Velasquez I dropped by the other day without a service appointment and Aqui was more than happy to help me. He answered all my questions and promised me that e I dropped by the other day without a service appointment and Aqui was more than happy to help me. He answered all my questions and promised me that everything would be done in an hour and a half and delivered on his promise More
Outstanding customer service & great quality work! We have taken our our family van to DCH Honda of Oxnard for multiple services, including, mechanical repairs & routine services such as oil changes. We have taken our our family van to DCH Honda of Oxnard for multiple services, including, mechanical repairs & routine services such as oil changes. DCH Honda of Oxnard Staff have always been super friendly, very knowledgeable, and have overall, provided us with a great customer experience each and every time. In particular, Mr. Clint Stremcha has been very courteous and very knowledgeable regarding our vehicle model and despite being busy with other customers, Clint has taken the time to explain mechanical issues with our van in easy to understand terms. We are very satisfied with the quality of the mechanical work & service on our van. Overall, we have had a great customer experience at DCH Honda of Oxnard! Thank you Mr. Stremcha! & Thank you DCH of Oxnard! Best Regards, Ricardo & Diana Venegas More
I wanted to thank Mr. Katz and DCH for assisting me with the paint issue I had with my 2005 Honda. They did an excellent job and considering the catastrophic lose of my wife's left leg due to an amputation the paint issue I had with my 2005 Honda. They did an excellent job and considering the catastrophic lose of my wife's left leg due to an amputation having this done at such a reasonable price was the only good thing that has occurred since the beginning of the process. Again, thank you Mr. Katz and DCH Honda of Oxnard. More