98 Reviews of DCH Honda of Oxnard - Service Center
The purpose of my visit was for a minor service. I called 6/16/2010 in the afternoon requesting to bringit in on 6/17. They were able to take me at 8:00 AM and had me out by 9:00. My vehicle has alway called 6/16/2010 in the afternoon requesting to bringit in on 6/17. They were able to take me at 8:00 AM and had me out by 9:00. My vehicle has always been serviced here (didn't buy here) and the service department has always been great. More
Mike has always been very detailed regarding any recommended service. Originally Mike worked at Vista Honda in Ventura and I moved my business for all my Honda vehicles to DCH Honda of Oxnard becaus recommended service. Originally Mike worked at Vista Honda in Ventura and I moved my business for all my Honda vehicles to DCH Honda of Oxnard because of Mike's excellent customer service...Overall, DCH Honda has a well managed team of service Consultants that are managed by Rose. More
I was so impressed with the prompness of service; offer to give me ride (to home or nearby store)with no more than 5 minute wait; The nice waiting area,(hot coffee and fresh cookies provided; the cleanline to give me ride (to home or nearby store)with no more than 5 minute wait; The nice waiting area,(hot coffee and fresh cookies provided; the cleanliness of the bathrooms;and especially the concern to find the solution to my leak. I will definitely be using DCH Honda in Oxnard for my car service as long as I own this car (even though I have a closer dealership in Ventura. More
Martin Esparza, Service Department, is a perfect example of what Excellent Customer Service is all about. He is knowledgeable in his field and offers informed advice and suggestions about how to optimally of what Excellent Customer Service is all about. He is knowledgeable in his field and offers informed advice and suggestions about how to optimally maintain your Honda. He goes beyond the norm for customer service, always has a smile and a warm welcome to the shop, and always is professional in dealing with his customers. Martin works to get the best price for the service, makes sure I have all my coupons from online Honda, and helps me to maintain my Honda Civic SI in top shape! I purchased my Honda Civic SI brand, spanking new in 2006, and Honda of Oxnard is the only place that is allowed to touch my car. They are 5 Star all the way from the time you roll (or limp) into the Service Department, until the time you roll out in your clean, washed car that has received the most excellent service!!! Go Team Honda!!!! Deborah Emmons :) More
I have always received exceptional service at this dealership. Martin has always been very friendly and helpful when i have brought my car in for its service. I know that my car will always be in gr dealership. Martin has always been very friendly and helpful when i have brought my car in for its service. I know that my car will always be in great hands and that is why i will continue to bring my car to this dealership!! More
MARTIN IS THE BEST. He is very knowledgeable and can assist you with all your car servicing needs..Ive been going to this dealership for 5 years and Martin has never failed me. Hes honest, trustworthy, assist you with all your car servicing needs..Ive been going to this dealership for 5 years and Martin has never failed me. Hes honest, trustworthy, and will explain to you fully what is being done to your car.. you can never go wrong with him.. More
The service department is awesome. I definitely recommend Honda of Oxnard. This is my place for years.. These guys are honest and very friendly like Martin Esparza who is always ready to help. He a recommend Honda of Oxnard. This is my place for years.. These guys are honest and very friendly like Martin Esparza who is always ready to help. He always answers all my questions.. Super nice service! More
MIKE CARRILLO. Let's see IF I can put my gratitude into words. In November, 2009 I purchased my first new car. In March it was broken into. Mike just "took care of it". He made sure all the glass was o words. In November, 2009 I purchased my first new car. In March it was broken into. Mike just "took care of it". He made sure all the glass was out of the air-vents, seats, sun-roof, (yes, glass explodes)...it was just taken care of. THEN...in May, the car was "side-swiped". Back to Mike. After a laugh or two ("what'd they do to ya now?")..he just said..."I'll take care of it". Set up the rental car and off I went..knowing that my car would be taken care of...the right way. THEN...(do you think I should get ANOTHER "new" car?), the windshield cracked. POOR Mike. He just didn't know what to say..other than "I'm so sorry". "I'll take care of it". I NOW have "my" NEW car back..and "she" IS like NEW. Mike's professionalism, courtesy, knowledge and just "plain CARING"...has made this experience tolerable. I am so grateful that Mike Carrillo works for HONDA of Oxnard. I know..IF anything else goes wrong with my car..MIKE will make sure "it" is taken care of...the right way. So...if I could rate Mike higher..I would...but "10" sounds a little weird. THANK YOU MIKE!!!!!! More
DCH Honda of Oxnard gave me excellent service. DCH Honda of Oxnard gave me excellent service. Expecially the Employee Ronald Anthony. I have worked with alot of car sales associates in the past a DCH Honda of Oxnard gave me excellent service. Expecially the Employee Ronald Anthony. I have worked with alot of car sales associates in the past and Ronald Anthony by far was the best ever! He really put my needs and wants first. I had some very poor customer service in the past and felt like I was pressured and that my needs and wants were not heard. However, Ronald Anthony looked out for my best interest and worked very hard to provide me with everything that I wanted. He listened to me and really cared. I am going through a very difficult time in my life right now and my focus was to save money yet still have a reliable car at a lower monthly payment that would also save me in gas. Ronald Anthony was able to not only save me money on my monthly payments and in gas but put me into a brand new 2010 Honda Accord which is a wonderful car and satisfies my needs and budget. I not only have a new car but I feel like Ronald Anthony will be a friend for life. I would recommend DCH Honda of Oxnard and Ronald Anthony to all of my friend, family or anyone that is looking for a great car and wonderful service. Thank you from the bottom of my heart, Maureen Jones-Borden More
Barry in parts is great to work with. Honest, straight forward and ethical. It's great to find employees of car dealerships that you trust implicitly. Barry is one. Not only has Barry assisted me in par forward and ethical. It's great to find employees of car dealerships that you trust implicitly. Barry is one. Not only has Barry assisted me in parts, he put in touch with the used car manager who was great to work with too. I will be back. More