DCH Kay Honda

My husband and I have bought 4 cars from the DCH Honda dealership. We have always had a good experience there. Today D.J. Johnson helped us to trade in our old Honda and to happily get a new one. He worke dealership. We have always had a good experience there. Today D.J. Johnson helped us to trade in our old Honda and to happily get a new one. He worked really hard to get us a car with the same payment every month that we had before and succeeded!! Everyone else helping were also really nice. We would recommend the DCH Kay Honda dealership and have in the past. More

I was trading in my 2010 Honda Civic for a new 2012 Honda Civic. Mel, my salesman, was very thorough and answered all my (sometimes stupid) questions. Max, the business manager, was very nice and helpful. I Civic. Mel, my salesman, was very thorough and answered all my (sometimes stupid) questions. Max, the business manager, was very nice and helpful. I never felt more at ease buying a vehicle. I highly recommend DCH Kay Honda as well as Mel and Max. More

Two visits were made to test drive the model I was considering for leasing. Joe was ready each time, gave me enough time to put the car through its paces as I wished. He made pleasant and polite conve considering for leasing. Joe was ready each time, gave me enough time to put the car through its paces as I wished. He made pleasant and polite conversation and answered my questions while we drove. When the time came to close the deal, Joe was an effective go-between in the usual "dance" required to negotiate a final price. In the end, the cost to me to get into this car both in terms of money down and lease costs was excellent and I am quite satisfied. More

I had a very positive experience at Kay Honda from sales to finance. Joe Gravino was very professional and willing to take that extra step. I would definitely recommend them to my family and friends. to finance. Joe Gravino was very professional and willing to take that extra step. I would definitely recommend them to my family and friends. More

Great salesman and very friendly and helpful employees at this outstanding dealership! Andrew Ly is a young man, but has a very professional and customer focused approach. We love our vehicle and will prob this outstanding dealership! Andrew Ly is a young man, but has a very professional and customer focused approach. We love our vehicle and will probably be repeat buyers. More

On 12/7, I brought our 1998 accord in for service. The vehicle was beginning to over heat. The $89.95 fee to "check and advise" was reasonable. The quote for service needed and labor was just over $1,200. vehicle was beginning to over heat. The $89.95 fee to "check and advise" was reasonable. The quote for service needed and labor was just over $1,200.00. We were told the tech found small cracks and leaking around the radiator seam; after market radiator $372.00. Next, the tech did see the water pump leaking and recommended replacement. We were quoted $595.95 for a water pump with a timing belt package. We mentioned the timing belt was recently replace so a quote for the pump replacement only was $445.60, which included a 10% labor reduction. We declined all work, paid the $89.95 fee and headed for a second opinion. We discribed the same problems to a local thirty year old service center and they inspected the vehicle for free. They performed an acid test to check for leaks and did find the radiator had leaks on the seams. No leaks were found on the water pumd. The timing belt was fine too. They did find one of the two radiator fan assembly (necessary for the ciculation of the coolant) frozen which was not diagnoiced by Kay Service. The total cost of the service including the labor was $750.00. I would by a car from Kay if the price was right, but as soon as it was off warrantee they would not see the car again. My ratings for the total experiance was "Bad". Oh, I was also told all service techs start their day at 1:30pm; never heard anything like that before. More