DCH Kay Honda
Eatontown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 9,831 reviews
Convenient location, comfortable lounge, Joe was friendly and professional. It still took almost two hours for an oil change, so this should be stresmlined... and professional. It still took almost two hours for an oil change, so this should be stresmlined... More
My service advisor Macey was easy to deal with and kept me informed at every step. They were very thorough and accommodating and my car was ready when promised. me informed at every step. They were very thorough and accommodating and my car was ready when promised. More
The staff is super friendly and they are always super reasonable with pricing. Would definitely recommend their service center to friends and family. reasonable with pricing. Would definitely recommend their service center to friends and family. More
Not very well treated by a guy called Joe Budner. I hope next time we can get someone more polite. I hope next time we can get someone more polite. More
Worst car-buying experience ever. I bought a car from DCH Kay Honda on April 1st. It's been almost a month now, and I haven't received my plates, title, or registration. My temp plate I bought a car from DCH Kay Honda on April 1st. It's been almost a month now, and I haven't received my plates, title, or registration. My temp plate is expiring in a couple of days. I've been calling Louis and Jordan with no reply. According to receptionist Kayla, the issue is they need a form from insurance to register in MA. I already had Jordan and Louise talk with my insurance company on April 1st regarding this; on that day, they said everything was good. At this point, I have no idea where to go; there is zero communication from them. This is so frustrating. If there's an issue, why not contact back and solve it together instead of the silent treatment? When buying the car, I was charged extra fees to do this whole process so I wouldn't have to go through this. At this point, I can't even drive my car properly. I have been pulled over 4 times now due to not having plates on my car. They don't care about their customers once they get their money. I would never recommend them to anyone. I had bought multiple cars from different states and never had this issue. More
Great dealership, they give you realistic time lines, call when they say they'll call, fix what they said they'll fi. I couldn't ask for better. call when they say they'll call, fix what they said they'll fi. I couldn't ask for better. More
Amazing customer service Tiffany Wessel has great communication skills & explains everything perfectly. She is very patient and has made this experience so smooth. I wish all customer service workers communication skills & explains everything perfectly. She is very patient and has made this experience so smooth. I wish all customer service workers offered the same experience Tiffany delivered me. More
Joe Budner is an EXCELLENT service department rep. He is honest and ethical and I know if he tells me I need something done on my car, it really needs to be done. The DCH Kay Honda dealership in Ea He is honest and ethical and I know if he tells me I need something done on my car, it really needs to be done. The DCH Kay Honda dealership in Eatontown has always been a high quality, honest place to get my car serviced. Other Honda dealerships have tried to sell me services I did not need, but the service department at the Eatontown location is trustworthy. I've bought 2 cars here and serviced them for decades. I HIGHLY recommend going to the DCH Kay Honda dealership in Eatontown, NJ. I have another Honda dealership just down the street from me, but I drive to Eatontown because I know that they will not lie and make up services I do not need. I'm sure a lot of that has to do with the wonderful leadership of Ken Kallock. He is a great service manager and sets high standards for his team to follow. More















