Back

DCH Kay Honda - Service Center

Eatontown, NJ

4.8
1,051 Reviews

1,051 Reviews of DCH Kay Honda - Service Center

Sort by
April 24, 2024

Good service center . Been coming here since 1987. Even if I didn’t buy my car there More

by IMCFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Expensive but they did a good job. Repair cost more than car worth. Thanks for taking rock out of caliper More

by richardomalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

DCH Kay Honda responded

Thank you, Richard! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

April 22, 2024

The service department was great and the service was quick and easy. Very helpful with questions I had. More

by DLEGG1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 22, 2024

They where great when we had problems with my civic hybrid squirrel ate the wire etc x2 in week they sent my husband video and explained thing to him hit it fixed with in couple days thanks More

by jaycaputo389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jay, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 22, 2024

Professional service at a fair price. Very clean facility and great customer service. Wait time was on the mark. More

by jim.fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Oliveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Jim, and we hope to see you again! Ken Kallok Service Director

April 21, 2024

Tiffany Wessel was great thank you ! Very kind and personable. Thank you thank you.thank you More

by huda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with Tiffany and our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

April 21, 2024

Easy to schedule an appointment, text reminders to keep you up to date. Good service, performed on time. More

by josephz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

DCH Kay Honda responded

Joseph, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

April 21, 2024

Service was done quickly and Tiffany was great keeping me informed. It was easy to get a convenient appointment. More

by JCG3043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. Tiffany and our team appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 20, 2024

Tiffany was very good. I had questions about my services and she explained them to me. Also, I don’t remember her name but the woman that I paid for my car services was More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

DCH Kay Honda responded

Marcia, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. Ken Kallok Service Director

April 20, 2024

Terrible experience, service told me I had a dead battery on a brand new vehicle that suddenly wasn’t dead anymore More

by ERIC.F.COTTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
1.0
This rating includes all reviews, with more weight given to recent reviews.
1
...